File Status – Need to Check Status of Refund For Turbo Tax?

Have you filed your state and or federal taxes with Turbo Tax and are looking for status of your return(s)? If you haven’t received your refund yet, you may want to check status now. You will need to verify status of your refund with your social security number.

You can check your efile status three ways. You can check status via Turbo Tax software installed on your computer, through a check your efile status web page, or via phone. A social security number and zip code are required to obtain your electronic file status online.

If your return was accepted meaning received more than 21 calendar days ago, you can receive a status via telephone. Call the Interrnal Revenue Service at 1-800-829-1040, but prepare yourself for potentially long wait times. You can obtain more information on which option you choose to check your return status by visiting Turbo Tax’s federal and state taxes web page.

File Status

Outlook Appointments – Appointments Missing From Your PDA?

Have you just noticed that all of your appointments and calendar events have been deleted from Outlook prior to a current month? Are you using a Blackberry or other PDA device and this has not happened before? Your archive calendar is also empty.

Are you also missing addresses from your address book? You can try to search for any and all .pst files on your computer. Outlook .pst files are archive files.

Also, make sure that you don’t have “Delete expired items” checked in your Outlook configuration settings. You can also set Outlook to automatically auto archive your events. Basically, archived items are stored in a compressed archive .pst file.

Outlook Appointments

You can’t read those entries on fly, but you can restore those archived events when needed. It’s also recommended to backup your archive .pst files if that information is important enough to you. You can check your “Deleted Items” folder in Outlook.

Also, please check your sync settings on your Blackberry. By default some handhelds will delete appointments after 60 days old or whatever their default setting is. I think this is what makes most sense right now. Even if you can’t recover your past appointments, please make sure you check out your Blackberry settings and change them to forever or enable Auto Archive in Outlook.

I’m afraid if they are not archived or in deleted items than it might not be possible. If you configure your Blackberry and or Outlook to save or archive your items, as well as backup your archive file, if you create one, then in future you will be able to restore your items. These tips were written for a computer running Microsoft Windows Vista, Outlook email client, and Blackberry Storm PDA but can certainly be used as a basis for other windows computers with Outlook installed and synced with other personal digital assistants.

Pro CS – Having Trouble With Adobe Creative Suite 3 Program?

Having trouble with your Adobe Creative Suite 3 web premium contribute program? Everything was working well with contribute to edit your site(s). Have you recently added two setups in a contribute program to connect for editing?

Then you edited a few times successfully but then weird things started happening. When you click on that connector to your website, contribute closes down on you completely. It fades and then you get a dialogue box that says that program has stopped working and shuts down.

You tried clicking on a website connector, which diverts automatically to wrong site. This way it let you edit, but then when you tried to publish your edited page it shuts down same way. You even tried reinstalling the Adobe Creative Suite 3 program.

Pro CS

You can try to find support on Adobe’s Community. If you no longer have Creative Suite 3 Web Premium files you can download them from this Adobe Download CS3 products page. Hopefully, you can find a resolution on Adobe’s community help forum.

Another possible solution was trying to only use one connection profile. Try to only configure one connection profile to your university site for testing. You can also try clearing any Internet cache or any cache associated with Adobe CS3.

Protect VB – Quick Tips to Protecting Your Visual Basic Code

Are you trying to secure a program you wrote in Visual Basic so that no one can copy it, send it to someone, and all other types of protection? You need an ultimate protection. You also want to exempt printing of this document code and even block any attempts to screen dump the code.

This would be VB code that makes up those macros for spreadsheets you will email to folks. Some following tips are for protecting Visual Basic code in Microsoft Excel 2000. Password protecting your code in excel is an option but this password could be crackable.

Protect VB

I found a solution to hide your VB code by creating an Excel add in for your users. You can view VBA help for protecting Visual Basic code in Excel 2000 from Microsoft. If this isn’t sufficient enough security, you could create a DLL with your VB code and then have that spreadsheet call that specific DLL.

This would require writing your code in VB 6.0 and learning how to call that code from within excel. You would create an add in for that spreadsheet and alot of users wouldn’t know it. It’s still recommended to password protect it and create an add in.

You can check out an article explaining how to protect VBA code in Microsoft Excel 2007.

Basic Word Processing – Get a Basic Windows Word Processor

What is a basic compatible word program for a 64 bit computer running Windows 7 you ask? If you do not need bells and whistles and just something to perform simple documents then read on. You can try using Windows wordpad if that’s sufficent.

Wordpad has been included in every version of Microsoft Windows including and since Windows 95.

Basic Word Processing

Also, you can check out Jarte word processor which is a free word processor that is Windows 7 64 bit compatible. Jarte has more features then the already included wordpad. These recommendations were written for a 64 bit computer running Microsoft Windows 7 but can certainly be used for 32 bit computers running other Microsoft Windows versions.

System requirements for Jarte: Windows XP, Vista, 7, 8, 8.1, or 10. Jarte works on both 32-bit and 64-bit editions of Microsoft Windows operating systems.

Temp Internet Files – Clear Microsoft Cache & Internet Files

Are you having trouble logging into specific web sites or accessing some web sites? Has your browsing experience diminished while using Microsoft Internet explorer web browser? Deleting your temporary Internet files may fix certain issues you are having with Internet explorer.

Learn how to clear or delete your temporary internet files. You can check out a tutorial from Microsoft showing you how do I delete history. If you don’t want to delete any stored passwords then you can uncheck that option before you delete all your Internet files.

Temp Internet Files

These instructions are for both Internet explorer 7 and 8. For Internet Explorer 6, 9, 10, and 11 you can browse to this How to delete the contents of the Temporary Internet Files folder Microsoft support article. It has step by step instructions.

That article even has a Fix it For me option. This Microsoft web link applies to the following web browsers and operating systems:

Windows Internet Explorer 9
Windows Internet Explorer 8
Windows Internet Explorer 7
Microsoft Internet Explorer 6.0
Windows 7 Ultimate
Windows 7 Enterprise
Windows 7 Professional
Windows 7 Home Premium
Windows 7 Home Basic
Windows 7 Starter
Windows Vista Enterprise
Windows Vista Business
Windows Vista Home Premium
Windows Vista Home Basic
Windows Vista Starter
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Microsoft Windows XP Media Center Edition 2005 Update Rollup 2
Microsoft Windows XP Tablet PC Edition
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional Edition
Microsoft Windows 2000 Server
Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition

Yahoo Login – Retrieve Your Lost Yahoo Account Info Quickly

Are you receiving “Invalid ID or password please try again using your full Yahoo ID” and “This ID is not yet taken are you trying to register for a new account” error messages when trying to access your Yahoo email account? Because it would not let you sign in under your assumed username and password does not mean you have to try to guess your identification or password. You can use Yahoo password helper to try to obtain your last Yahoo identification or password.

You may want to clear your web browser cache and cookies first, before you try other options. If clearing your web browser cache and cookies does not resolve your issue, there are multiple ways to retrieve your Yahoo account information. The first option requires you to enter your Yahoo identification.

Depending on how you configured your Yahoo email account, in case you forget your password, you will be prompted to reset your password via email. This option is useful if you know your Yahoo identification, but have forgotten your password. The second option that is available, if you have forgotten your Yahoo identification is that you will be asked to enter in your alternative email address or mobile phone number.

Finally, the third option is available if you think that your Yahoo account has been compromised. You will need to know your Yahoo identification and will be asked to enter it in. Hopefully, one of these three options will help you to access your Yahoo email account.

UPDATE: 06/11/2018

I get quite a few individuals asking for help with their lost Yahoo account credentials. I do NOT knowingly help hackers. Also, my website which has quite a bit of FREE information, has paid for services as well.

I have added quite a bit of information to this blog post, with some information as an information technology technician.

Yahoo corporation tends to change their password reset tool. As of the time of this update, there are three pieces of information, that you can use to potentially recover your Yahoo account identification credentials.

* sign in email address
* mobile phone number
* recovery email address

You basically have three chances or three pieces of information that can help you obtain your lost Yahoo identification. You will need access to your recovery phone number and or recovery email address. If you no longer have access to your recovery phone number or email address, then you will NOT be able to obtain your Yahoo identification credential that you use to login.

Back in the day Yahoo did NOT allow you to sign in with a mobile phone number. Now at least you can sign in with either your Yahoo identification or mobile phone number. An example would be johndoe or 1234567890.

You do NOT need to enter in your full Yahoo email address at sign in. For example you only need to enter in johndoe NOT One of these three pieces of information is necessary to use the Yahoo helper tool above.

* sign in email address or mobile phone number
* recovery phone number
* recovery email address

If you cannot proceed with that Yahoo helper tool, then you may want to read through Yahoo account help. Choose option 8 “Fix problems signing in to your Yahoo account”. Another option is to try a different web browser or even different computer.

If you do NOT know your Yahoo account identification then refer to option 8 above. If you know your Yahoo account identification but forgot your password, you might able to reset it using option 2 from the link above, “Change or reset your Yahoo password”. You have a better chance of accessing your Yahoo email account if at the very least you know your Yahoo identification credential.

If you are able to now access your Yahoo account, you might want to verify and or change your recovery phone number and recovery email address. Make certain that you still have access to either your recovery phone number and recovery email address. The next time that you forget or lose your Yahoo password then you can potentially quickly access your account via your recovery phone number or recovery email address.

You would refer to option 4 “Add or remove an account recovery method”, via the link above. You will receive a link either via your recovery phone number or recovery email address, allowing you to recover your account. Also, you might want to make sure that you still have access to your mobile phone number that you use to sign in.

Taking these steps can potentially save you from losing access to your Yahoo account. If you change your mobile phone number, then do NOT forget to update your mobile phone number that you use to sign in to Yahoo. Finally, Yahoo tends to change their sign in process, so these tips may change in the future. does NOT knowingly help out those that want to hack into someone else’s Yahoo account. If you browsed here looking for information that you could use to circumvent someone else’s security, you browsed to the wrong website. I now only support email password issues through my paid services.

I do NOT provide free support to those seeking help accessing their Yahoo account. This reduces the potential for corrupt individuals in society that would use my help to circumvent someone else’s security.

Arcsoft TotalMedia – How to Verify Arcsoft Backup Succeeded

Are you having problems verifying your ArcSoft Total Media backups? When you try to confirm that a backup is successful by opening these files on your backup device, you may get a message that Windows is unable to open some NBP files. With ArcSoft total media backup, you can’t just view backed up files on your external drive directly by browsing.

Q: How do I view those files I have backed up?

A: You cannot directly use or view files you have backed up by using ArcSoft Total Media Backup. These files are combined into a series of 2 gigabyte archive files used to protect them from accidental modification and or viruses. To view what files are in a specific backup, you choose “Restore” from a main menu of ArcSoft and select where your backup is stored at.

Arcsoft TotalMedia

On a following page highlight a backup that you would like to review and choose open. Click next and then choose an “Advanced Restore” option, and click next again. On a following screen you will see a menu similar to Microsoft Windows explorer where you can browse through folders and files included in your backup.

You will not be able to access or modify that file without restoring it to your computer system first. Feel free to check out further help for ArcSoft Total Media Backup from Arcsoft software support.

Startup Troubleshooting – Get Your Windows Computer to Boot

Help, your computer will not boot so you tried system recovery options, but no operating system was available and you can’t figure out what to do next. Whether it is a laptop or desktop computer, running Microsoft Windows, you can try selecting “Safe Mode” or “Last Known Good Configuration” after going into Windows safe mode by pressing your F8 key. You can check in your BIOS to make sure your hard drive is listed and detected by that computer, if none of those safe mode options work.

If you are unable to get into safe mode or a command prompt and if a hard drive is not listed in that BIOS I would try checking physical cables attaching that hard drive to a motherboard. It sounds like your BIOS isn’t detecting your hard drive or perhaps if you have multiple hard drives they are in a wrong boot order. To get into your BIOS you can try an F2 or possibly a “delete” key.

Startup Troubleshooting

It depends on what make of computer you have to get into a BIOS. If your computer is a laptop I suggest you try to check a BIOS settings and reseat that hard drive. If your computer is a desktop I recommend checking your BIOS settings and reseating hard drive cables.

You can also take that hard drive out of that computer and configure it as a slave hard drive on another computer. Running Windows chkdsk on that hard drive just might fix it. I have been able to get Windows to boot normally after just reseating a hard drive and or cables as well as running chkdsk numerous times.

Power Point Update – Fix “no Text Converter Installed” Error

You may receive “no text converter installed for this file type” when trying to open up a Microsoft Power Point presentation. One quick solution is to try installing any available Microsoft office updates. You can browse to an office updates Microsoft site to check, download, and install any available updates for power point.

Also, you can enable automatic updates in Windows XP, Vista, 7, and 8. This way any important updates, including those for Microsoft office products will be automatically be available for your particular version of windows operating system. Instructions for enabling windows automatic updates are listed below.

Enable automatic updates in Windows 8:

Open Control Panel by pressing a Windows logo key + X to see a list of commands and options, and then click Control Panel. Click System and Security. Click Windows Update.

Click Change settings, and choose or change those settings you want and remember your computer has to be on at that time you selected to install new updates.

PowerPoint Update

Enable automatic updates in Windows 7:

Close all open programs. Click Start then select Control Panel. Click System and Security, which you see when you view Control Panel by Category.

Click Windows Update. In a left hand pane, click Change Settings. Under Important Updates, select Install updates automatically.

Select any other options, and remember your computer has to be on at that time you selected to install new updates.

Enable automatic updates in Windows Vista:

Click Start, point to All Programs, and then click Windows Update. Do any of following:

If updates need to be installed, click Install updates. To start checking for updates, click Check for updates. In a Windows Update dialog box, click Change settings and then select options for how your computer receives updates from Microsoft.

Enable automatic updates in Windows XP

Click Start then select Control Panel. Click Performance and Maintenance, and then double click System. In a System Properties dialog box, click an Automatic Updates tab.

Select those settings you want to use. Click Apply then OK. Note: In Classic view, double click System, and then click an Automatic Updates tab.