External Hard Drive Backup – How to Get Your Simpletech Working

You have an older version of SimpleTech external hard drive. It has recently stopped working. It turns on and you can hear it connect to your computer, however, you cannot use it to back up you files, nor can you access anything that’s on it through windows explorer.

Is it dead, you ask? Or can it be revived? Your set up to do an automatic back up through Norton.

Every time you try to run back up, a screen says its “starting” for 15-30 minutes, then tells you it cannot find a disk. Meanwhile, both red and blue lights are on your simpletech. You haven’t done anything other than try to run back up and now contacting for support.

If you haven’t already try to hook up your external hard drive to a different USB port on your computer. In Windows, check if your drive shows in “Disk Management”. To get to disk management, right click “My Computer” and choose “Manage”.

Disk management is on the left under “Storage”. On bottom half of a screen you will see listings like Disk 0. An external drive would show as a disk other than 0.

Generally, disk 1 or 2, but that can change depending on what else is installed on your system. If your drive is listed and has a drive letter assigned, minimize this window and check in “My Computer” for that letter. If it is there, that is your external drive.

If a letter is not there or is assigned to another drive, like a network drive, you will need to manually set a drive letter. Bring disk management back up and right click on a capacity of your drive. Choose “Change Drive Letter and Path”.

Choose “Change” and select an available letter from a drop box. Once assigned a drive should be in “My Computer” with a letter you have selected. If that drive is listed as “Unknown” or “Unallocated” then that drive is not properly formatted for use with this computer.

If your drive was used with a Mac or another non Windows device it may be using an incompatible format. This can be changed, but a process will erase all data on that drive. If a drive shows “Unknown”, right click on a word “Unknown” and choose “Initialize”.

Click through accepting some defaults. Your drive should now be labeled “Unallocated”. If that drive shows as “Unallocated”, right click on a word “Unallocated” and choose “New Simple Volume”.

Keep clicking next, accepting default settings, until you get to finish. Clicking finish will begin a format process. A format will generally take 10 to 15 minutes, depending on drive size.

When a format is complete your drive will be under “My Computer” labeled “New Volume”. You can right click on that drive and choose rename if you would like a different label.

Text Message Reminders – Need Help Installing MemJog PC Software?

You can not install Memjog program on your desktop computer. Your using Windows XP, and are using Firefox. Also, you need a desktop icon for Memjog.

I tried going to Memjog.net to try to find some support, but that website is no longer functional. I assume this is a web site you are trying to download and install software from? Are you trying to use their free version or paid version?

Make sure you are logged into that computer with administrator rights. You can right click on an installation file for Memjog and select “Run as administrator”. Enter your administrator password.

If you no longer have that program on your computer, you can download it from this Memjog SourceForge page. Once that file is downloaded to your desktop, double click it to start an installation. If it will not install, right click that file and ten select “Run as administrator” and enter your administrator password.

Also, if you accidentally removed that program from your computer recently you can try to perform a Windows XP system restore to a date before you removed that software. Click “Start”, point to “All Programs”, point to “Accessories”, point to “System Tools”, and then click “System Restore”. On a Welcome screen, click “Restore my computer to an earlier time”, and then click “Next”.

On a “Select a Restore Point” page, select a date from a calendar that shows a point you’d like to restore to, and then click “Next”.