Skype VOIP – Why Skype Decided to Retire Older Client Versions

As you might already know, Skype, a Microsoft product, decided in June of two thousand fourteen to retire older versions of its voice over Internet protocal software. This change affects all older versions of Skype up to and including 6.13 on Microsoft Windows operating systems. Versions 6.14 and below are also being retired on Apple MAC computers.

What this decision basically means, is that Microsoft will disable your ability to use older versions of Skype. While Skype’s official announcement did not mention Linux, I personally had to upgrade my version of Skype client on Ubuntu Linux 12.04 to version 4.3, because I could no longer signin. You will receive a “Skype Can’t Connect” error message.

This has affected quite a few users of Skype voice over internet protocal software. I decided to write this blog post as a viewer of my Anet Computers YouTube channel asked for a remedy for his older Windows XP machine. If you are still running older operating systems whether they are MAC, Microsoft, or Linux, make sure to adhere to Skype’s system requirements.

Skype VOIP

If you are running Windows XP, make sure to upgrade to service pack three. That is one requirement for newer versions of Skype to run on XP. On a MAC you need to have Mac OS X 10.5.8+ running.

Microsoft Skype’s website did not stipulate what linux kernels, distributions, etc. it supports. However, Qt 4.7, D-Bus 1.0.0, and PulseAudio 1.0 are all system requirements for newer versions of Skype to work on Linux. I hope this blog post helped a couple of users that were using Skype on Windows XP service pack two.

You can read Skype’s official making way for the next generation of Skype on desktop announcement.

Dell DataSafe Restore and Emergency Backup – Restore Your Dell Pc

UPDATE: 06/04/2018

Dell DataSafe Restore and Emergency Backup has been replaced with Dell Backup and Recovery. You can download Dell Backup and Recovery. This software supports Microsoft Windows 7 and 8.1 operating systems.

You can still use the instructions in this blog post, as a basis point with Dell’s newer backup software.

Today I will show you how to restore a Dell computer using their Dell DataSafe Restore and Emergency Backup tool. This procedure was used to successfully restore a Dell Inspiron 545 back to factory condition. Also, this tool was used to backup user data.

To begin with boot or reboot your computer and then press an F8 key after a Dell bios splash screen displays and windows attempts to boot. At an advanced boot menu, select “Repair Your Computer”. You should see a “Windows is loading files” message.

At a “System Recovery Options” screen select a keyboard input method. If you live in the United States of America you can select a default of “US”. Next, select choose administrator or an account with administrator rights in a username drop down list.

Type a password if applicable. At “Choose a recovery tool” you want to pick “Dell DataSafe Restore and Emergency Backup”. You can select “Restore computer and preserve my new or changed files (recommended)”.

Click Next to scan computer for changed files. In “Emergencey File & Folder Backup” check any file types you do not want backed up and restored. Click Next to proceed.

Select a destination folder for your emergency backup and click Next. A summary of files backed up is listed. Click Next to proceed.

Your data is now being backed up. Your files should be successfully backed up. Click Next to continue.

At “Restore my Computer”, select “Yes, continue” and click Next. A new partition will be formatted automatically for you. Your system backup that you previously created, will be restored.

Dell DataSafe Restore and Emergency Backup

A “Recovery Completed” message should be displayed. Click on “Restart” to restart your computer. Microsoft Windows should now boot.

You may receive a chkdsk message. I recommend you allow a chkdsk scan to run. A “Setup is preparing your computer for first use” should be visible.

Look for a “Setup Windows” message. You can accept defaults and click Next. Type a username for your new installation of Microsoft Windows.

Also, you can change a computer name here instead of an automatically created one. You can set a password here which is highly recommended. You must retype your password a second time if you set a password.

A password hint is also required if you set a password. Click Next to proceed. You must accept both license terms.

Click Next to continue. At select windows updates you can use a default “Use recommended settings”. When it asks you to “Review date and time settings” select your computer’s current location timezone ie. Mountain if you live in Mountain time zone.

Windows will now finalize your settings. You can accept defaults at a Dell Support Software Screen and personalized settings screen. Finally, click finish to completely back up your important files and restore your Dell computer to factory settings.

Skype Can’t Connect – How to Quickly Fix This Error

On August second two thousand fourteen, I was unable to sign in to Skype successfully. I kept getting a “Skype Can’t Connect” error message. I was using Linux Ubuntu 12.04 with Skype version 4.2.

I quickly looked on the Internet for some possible solutions. One was to try to delete my Skype folder. On linux you want to browse to your home folder and delete a .Skype folder.

It might be hidden so you can type in “ls -al” in a command prompt so that all your files and folders are listed. Also, you can quickly delete this folder with a “rm -fr .Skype” command. Any commands you type are without quotes.

Obviously you can use file manager to delete this folder, but since it is hidden you will want to enable “Show Hidden Files”. On Microsoft Windows XP, Vista, 7, and 8 you want to find a skype configuration folder somewhere under your user profile. On Vista, 7, and 8 you would browse to C:\Users\”your username”\.

Skype Can't Connect

On Windows XP look for your profile under C:\Documents and Settings\”your username”\. Also, on any Microsoft operating system you could use a search tool and look for a Skype folder under your user profile. Make sure to not delete your Skype folder under “Program Files” on Windows XP or “Programs and Features” on Vista, 7, or 8.

Once you delete that Skype configuration folder try to start Skype up again and see if you are now able to successfully sign in. If that does not fix your issue you can try to sign in to your Skype account on If you are able to successfully sign in to web based Skype then it is not a problem with your Skype account.

In my case what fixed that “Skype Can’t Connect” error message was when I upgraded from Skype 4.2 to Skype 4.3 on Ubuntu Linux 64 bit. I quickly ran an “apt-get dist-upgrade” and skype was upgraded from a previous 4.2.x.x to Once I upgraded Skype to I tried signing in.

Now I was able to sign in successfully to Skype. Hopefully, these tips will help you to fix your “Skype Can’t Connect” error message on Windows, Linux, and maybe even possibly Mac operating systems.