Lenovo Flex 4 – Built in Camera Not Working Troubleshooting Tips

I received another customer question, on a third party website where I earn supplemental income answering computer and technology questions. Their question is below:

My camera is saying it cannot be found. It is built into the computer and I can’t figure out how to get it fixed. I have downloaded a driver support but it did not seem to fix the problem either.

This customer has a Lenovo Flex 4 with Windows 10. They downloaded a driver support to update their camera driver, but that did not fix the problem. They also tried to get into their antivirus software and check some configuration settings but that was not successful either.

Let me cut to the chase and potentially save you some time. What most likely fixed this issue was this simple step. The Lenovo Flex 4 has a camera key that is located near the F8 function key.

This is a camera toggle switch. What this means is, if the camera is enabled, then pressing this key will disable the camera. Pressing this key again would enable the camera.

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This customer pressed the camera key once, and low and behold she was able to use her camera. Windows 10 has a camera application that you can use to quickly test a webcam. If that does not solve your problem, then as an added bonus I will give you some potential tips that still may fix your problem with your Lenovo Flex 4 camera not working.

Check to make sure any antivirus or third party firewalls are NOT blocking your camera. Browse to “Device Manager” and see if it is listed under “Imaging Devices”. If that camera device has a yellow exclamation point next to it, chances are you just need to install or reinstall a Lenovo Flex 4 camera driver.

Make sure the device is NOT disabled in “Device Manager”. Check to see if the webcam was turned off under the camera “Privacy” settings in Windows 10 or in “Lenovo Settings”.

iTunes Software Download For Windows – Version 12.7.4.76 Released

iTunes software download for windows version 12.7.4.76 is now available from Apple as of March thirty two thousand eighteen. I only use iTunes for data recovery or upgrading iOS updates as a paid for service with my computer repair business. You can also backup your iOS device using iTunes software download for windows.

You can restore your iOS device using Apple iTunes. Also, you can upgrade and install security updates using Apple iTunes. I was NOT able to verify what if any changes occurred to Apple iTunes in version 12.7.4.76.

Perhaps I am reporting too early about this iTunes update. However, perhaps Apple should include information about what exactly is included in their iTunes updates? Allegedly Apple released at least one change in this 12.7.4.76, a music video experience in Apple Music.

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I was not able to verify this change from any official Apple website. I could upgrade this software and try to independently verify this on my own. However, as I stipulated earlier in this blog post, I only use Apple iTunes for those few Apple customers that need data recovery.

iTunes software download for windows supports Microsoft Windows 7 or newer operating systems. Apple iTunes supports Apple Macintosh version 10.10.5 Yosemite or newer operating systems. iTunes software download for windows is compatible with x64 64 bit operating systems, but you must install the x64 64 bit installer.

iTunes is NOT ported to Linux operating systems. You can always download the most recent version of Apple iTunes from this static link. If you are using x64 64 bit hardware and operating system, I recommend that you download an x64 64 bit version of iTunes that is available via the static download link.

Print Shop Deluxe 4.0 – is Compatible With Windows 10

I received another question on a third party website, where I answer computer and technology related questions. Here is the customer question below:

I just bought a new computer and the old computer had Printshop 2.0 deluxe for Windows 7, Vista, and Windows XP. My new computer has windows 10 on my laptop and my desktop. What version do I need for the new windows.

Will my old files work with the new version of windows.

This individual has NOT updated their Print Shop 2.0 software. The short quick answer is that Print Shop 4.0 is compatible with Windows 10. Also, you can import data from Print Shop 2.0 into Print Shop deluxe 4.0 software.

If you do NOT want to upgrade, you might be able to install Print Shop 2.0 software on your Microsoft Windows 10 computer using compatibility mode. Right click the Print Shop 2.0 installation executable. Select “Properties”.

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Click on a “Compatibility” tab. Look under “Compatibility mode”. Click in the boxt next to “Run this program in compatibility mode for:”.

In a drop down menu select what operating system you want to run Print Shop 2.0. For example Windows 8,
Windows 7, Windows Vista, etc. You can select every version of Microsoft Windows back to Windows 95.

If you cannot get Print Shop Deluxe 2.0 to run in compatibility mode, most likely you will need to upgrade to Print Shop 4.0 deluxe. Print Shop Deluxe 4.0 is compatible with Windows 10. Yes, you can import your Print Shop Deluxe 2.0 data into Print Shop Deluxe 4.0.

I received a positive review after giving this information to my customer. What this means is that I received compensation for my time obtaining this information.

Screen Grab Windows – Program Sharex Version 12.1.1

Sharex at one time was my primary screen capturing program for my videos I make for my Anet Computers Youtube channel. However, I ran into a problem where this program is not compatible with a 24-bit external sound card I have installed. I still keep this program as a backup, in case my primary screen capturing program has problems.

There are no new features in this screen grab windows program Sharex version 12.1.1. There are some non-disclosed bug fixes. Sharex is NOT compatible with Apple Macintosh or Linux operating systems.

.NET Framework 4.5 or higher is required in order to receive automatic updates.

* non-disclosed bug fixes

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This program works on Microsoft Windows 10. Also, there are portable versions of this program in their builds section. Sharex can take screen capture video and audio of your computer desktop. Also, this program screen grab windows program can take screen catpure photographs. In my opinion this program has a lack of documentation and might be cumbersome for beginners.

However, this program works well and when I did use it was quite stable for the most part. This was my primary screen grab windows program for a few years. I would still be using this program if it was compatible with a 24-bit sound card installed on my Microsoft Windows 10 x64 64 bit version desktop computer.

Once you learn how to use this free screen grab windows program, you will be able to make screen capture videos for platforms like Youtube, Dailymotion, Topbuzz, etc.

Firefox Software Updater – Mozilla Version 59.0.2

Mozilla Corporation on March twenty six two thousand eighteen officially released Mozilla web browser version 59.0.2 which they have named Quantum. This latest version 59.0.2 includes eight bug fixes and some various security fixes via Firefox software updater.

* hardware acceleration invalid page rendering
* random browser crashes
* browser keyboard shortcuts not working
* high central processing unit and random access memory usage
* intermittent crashes canceling print job

One high impact security issue was fixed.

* compositor vulnerability

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This version of Mozilla Firefox includes multiple operating system processes, which is supposed to increase speed of this web browser. You can install Mozilla FireFox 59.0.2 manually by selecting “Help” then select “About Firefox”. In about Mozilla Firefox you will either see that your web browser is up to date or click on an “Update to 59.0.2” button.

You can download and install Mozilla FireFox version 59.0.2 Quantum. Another way to upgrade Mozilla FireFox is with automatic updates. Click on “Tools” then select “Options”.

Click on “Advanced” tab. Select an “Update” tab. In update you have three options:

* Automatically install updates
* Check for updates
* Never check for updates

Ths brand new Mozilla Firefox Quantum web browser version 59.0.2 was developed for Microsoft Windows, Apple MACintosh, Linux, Google Android, and Apple iOS operating systems.

CraigsList Nationwide – Service Advertisements Now Cost $5

Craigslist has now made a decision that make affect quite a few small business owners. Without any prior warning, Craigslist nationwide now charges $5 dollars for most service ads. For example as a part time computer repair technician, I advertised on their platform for years.

Allegedly, beginning on March 15, 2018, Craigslist began charging $5 per advertisement in their services section. The only niche within services that do NOT get charged $5 per advertisement is the “Therapeutic services”. However, therapeutic services advertisements are now charged $10 per advertisement.

I never received an email notifying me of this change. The humans that run CraigsList.org could have and should have in my opinion, warned their existing advertisers of this change. I found out because I tried reposting a computer repair advertisement that had expired.

This change really does NOT effect me as much as perhaps other small business owners. I was planning on closing my part time computer repair business later this year. This year so far most of my computer repair customer base has dried up.

Perhaps it is time to find other ways to earn income. Actually, I already have found other income avenues, but that is for another blog post. In my opinion $5 per advertisement may or may NOT become productive.

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You might have alot less competition to deal with. Also, your advertisement might stay up on the first page of Craigslist for your niche. What this means is possibly more customers.

If you rely on Craigslist for your sole advertisment campaign, you are a fool, in my opinion. Craiglist is full of time sharks. People will waste your time, without any empathy in the world.

Also, you have to deal with scammers, spammers, phishers, etc. on Craigslist. I used to advertise on Craigslist and allow people to contact me via phone or text. What a huge fucking mistake.

Now I only allow individuals to email me. I may test out one Craigslist ad in the computer services section for a few months and see if I receive any customers. One final note, there are different rules for therapeutic_services.

I think advertisments in that Craigslist section only last for just 7 days. You can renew them for $5. When I tried to publish my expired advertisement I received a notice at the top of the page warning me I needed to pay $5.

Also, this notice stipulated that my advertisement would expire after 30 days. You will need a credit card in order to pay for these advertisements. Their “posting fees” section is pathetic.

It lists about a paragraph of information about their fees structure.

LG 47LN5400 – 47 Inch Television No Power Troubleshooting

I received an LG 47LN5400 television for recycling. This television would NOT power on. I tried pressing and holding the power button for 30 seconds.

This did NOT fix the problem. I decided to then take off the back cover. You will need to remove 23 total screws.

Also, you need to remove the television stand. There are some screws hidden behind the television stand. Once you remove the screws you will be able to easily remove the back cover.

This LG 47LN5400 is quite lightweight and has very few circuit boards compared to other televisions I have worked on. I disconnected all cables from both power, inverter, and video boards. I then reconnected all these cables.

When I went to power on this LED television there was no indication it was receiving power. I noticed two missing screws on the power board. I found some comparable screws.

Perhaps this television was serviced before? Who knows, I do NOT know. However, this did not fix the problem.

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I was NOT able to get this television to power on. I will need to perform further research and see if I can salvage this television. The owner claimed that this television would not power on.

They did NOT say that the LED screen was damaged or not functional. However, I do NOT necessarily want to order replacement boards if this television has a malfunctioning screen. Speaking of circuit boards, there are only four boards in this LG 47LN5400 led television.

* main power board
* inverter board
* video board
* manual controls board

I am suspicious that perhaps the power board is the culprit. I will need to test for failed circuit(s) with a multimeter. If I can fix the power board by soldering any failing circuits then I can sell the television.

I do NOT repair televisions on a daily basis. If I have deduced that the power board is the failing component, then I might order a replacement board if they are not too expensive, if I cannot repair the power board myself. On a final note the owner left me the original power cable, remote control, and manual for this television.

It is in excellent condition. I would hate to part it out, but at least if I do, I can sell the boards or make sure that it does NOT just end up in a landfill.

Quicken Update Not Working – Deluxe 2016 .NET Framework 4.6.1 Fix

I had another customer question on a third party website, where I answer computer and technology related queries. Here is their question below:

I cannot get Quicken to start and continue to get a message saying it won’t work because I don’t have Microsoft .NET Framework 4.6.1. I have been trying to solve this problem for almost a total of 20 hours. I have made back up copies of everything on my PC as requested.

I also have downloaded Microsoft .NET Framework 4.7. I also downloaded Quicken 2018 as the pop up message said this might help with my problem.

This customer was using a Microsoft Windows 7 computer. Another technician had provided support for this problem. When it comes to software errors similar to this, I usually try to download the exact same version of software that is in the error message.

In this example you can download and install Microsoft .NET Framework 4.6.1. Some software applications are quite finicky when they use third party software. This customer was unable to use Quicken Deluxe 2016.

It might have been a software update that caused this problem. For whatever reason when she tried to start Quicken Deluxe 2016, that program would not open and thus the error message.

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When you install third party software, make sure that you are installing the correct version. For example if you have an x86 32 bit operating system then install the x86 32 bit version of Microsoft .NET Framework 4.6.1. Obviously, then you would install the x64 64 bit version of .NET Framework on 64 bit hardware and operating systems.

A final tip is that over the years I have noticed that when you try to circumvent an error message by installing a newer or different version of third party software, that may not always fix the problem. Try to install the exact same version of software that is included in an error message. I was able to remotely connect to this persons computer and successfully restore from a Quicken deluxe 2016 backup.

Quicken has a strange way of restoring backups in my opinion. This program asked me to restore from a backup file but then also asked to create a backup. I was confused so I just added .bak to this saved copy.

I did NOT want to over write any of this customer’s backups. Now all she had to do was choose to allow access via mobile devices or NOT. She logged into her Quicken account and verified that all her data was accessible.

Also, I made certain she was satisfied using Quicken 2018. I do NOT use Quicken software so it is possible from my vantage point that newer versions of Quicken may have different interfaces. One final tip, you can install multiple versions of the same type of software on a Microsoft Windows computer.

All you would do is install Quicken deluxe 2016 in a SEPERATE folder from Quicken deluxe 2018. You cannot always install two versions of software, but many times you can. You might want to verify this first with the software developer.

Screen Grab Windows – Program Sharex Version 12.1

Sharex at one time was my primary screen capturing program for my videos I make for my Anet Computers Youtube channel. However, I ran into a problem where this program is not compatible with a 24-bit external sound card I have installed. I still keep this program as a backup, in case my primary screen capturing program has problems.

There are over thirty new features in this screen grab windows program Sharex version 12.1. There are a few improvements but no bug or security fixes. Sharex is not compatible with Apple Macintosh or Linux operating systems.

* .NET Framework was upgraded to 4.6.2. This upgrade has caused Microsoft Windows XP and Vista to no longer be supported. Also, .NET Framework 4.5 or higher is required in order to receive automatic updates.

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* image editor auto resize
* sticker tool
* blob emoji sticker pack
* new buttons in image editor menu
* panning visual scroll bars
* greenshot editor removed
* built in zip functions
* 7 zip no longer required

This program works on Microsoft Windows 10. Also, there are portable versions of this program in their builds section. Sharex can take screen capture video and audio of your computer desktop. Also, this program screen grab windows program can take screen catpure photographs. In my opinion this program has a lack of documentation and might be cumbersome for beginners.

However, this program works well and when I did use it was quite stable for the most part. This was my primary screen grab windows program for a few years. I would still be using this program if it was compatible with a 24-bit sound card installed on my Microsoft Windows 10 x64 64 bit version desktop computer.

Once you learn how to use this free screen grab windows program, you will be able to make screen capture videos for platforms like Youtube, Dailymotion, Topbuzz, etc.

Open Source Broadcaster – OBS Studio 21.1 Released

Open source broadcaster software maker Open Broadcaster Software has released the latest version of OBS Studio 21.1. I use exclusively Open Broadcaster Software’s OBS studio for my Youtube live streams and videos. I successfully installed this update without any issues.

OBS Studio now has an automatic update service. You will get prompted whenever there is a software update. You are given three choices.

* update now
* remind me later
* skip version

In order to update your OBS Studio software, click on “Update Now”. This software will check for and download an available update. Eventually, you will see that this process has completed.

You will now be given an option to open Open Broadcaster Software OBS Studio. I have tried selecting the “Remind me Later” option. However, it does not seem to remind me.

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I am not sure how long this software waits until you are reminded to install any updates. You can always choose “Help” from the main menu. Now select “Check For Updates”.

This version of OBS Studio 21.1 hotfix includes seven bug fixes and five changes. No new features are included in OBS Studio 21.1.

Changes

* browser source now chromium 63
* dockable windows nested
* microsoft visual studio 2017 used
* log file uploading uses hastebin
* amd encoder now viewable

Bugs Fixed

* import scene duplicate name
* windows audio recording glitch
* startup crash
* scripting crashes
* blank replay buffer
* stuck slideshow source
* audio only sources rectangles not drawn

You can always download and install the latest version of Open Broadcaster Software OBS Studio. You can download a full version installer, zip file, and from torrent.