Android Phone Privacy – Now Taken Seriously by OnePlus

As you may now know already, OnePlus was recently exposed for not taking Google Android phone privacy seriously. Because of public pressure perhaps, a staff member from OnePlus responded on their official forums. The initial response from individuals at OnePlus did not go over too well perhaps.

Some consumers want an apology or at least an admission of guilt. I was not able to find an official acknowledgement anywhere on the OnePlus.net website. A staff member posted on their forums about how they collect analytics data for their Oxygen smartphone operating system.

Personally, as a computer technician, I do not consider collecting international mobile equipment identity, media access control address, and private telephone numbers analytics collection. I consider this evasion of privacy, eves dropping, spying, sticking your nose where it does not belong, etc. Anyways, a staff member by the name of Carl, whose official job title on their forums is as the co-founder of OnePlus chimed in about their nefarious data collection practices.

He claims that OnePlus, with the use of their Oxygen smartphone operating system, gathers data for two reasons. Number one, to gather analytics to create a better user experience with the Oxygen operating system. Number two, so that this OnePlus corporation can better understand how their smart devices behave.

Carl, claims that they, meaning OnePlus corporation are now taking Google Android phone privacy seriously. He explains that they collect some device information for “after-sales support”. Why in the world would this corporation need international mobile equipment identity, media access control address, and personal telephone numbers for after-sales support?

Also, Carl claims that none of this data is sold or given to third parties. As a solution, this company beginning by the end of October will force all phones running the Oxygen  smartphone operating system to have a prompt in the setup wizard to allow you to opt out of their user experience program. If you do not want to wait for this to occur, you can disable the “user experience program” by going to “Settings”, then choose “Advanced”.

In the advanced menu you can toggle off “Join user experience program”. Now moving forward, this OnePlus company will include a terms of service agreement explaining further their data analytics process. Also, Carl claims that OnePlus will no longer collect media access control addresses, telephone numbers, and wifi information.

Need Online Computer Technical Support? Ask a Computer Technician Now and Solve Your Computer Problem.

This forum post did not mention whether or not OnePlus would gather international mobile equipment identity information. The official announcement on the Oneplus support forums received forty-six pages of replies. Also, the oneplus.net domain no longer works.

The original uniform resource locator for that official forum post announcement receives the following message when trying to open it.

503 Service Temporarily Unavailable

You cannot make any of this up. Also, quite a few individuals claimed that this type of data collection practice is illegal. However, since I am not a legal expert, I do not know whether or not this data collection was legal or illegal for that matter.

One individual claimed that, in France, this type of data collection was indeed illegal. Another individual demanded a class action lawsuit against Oneplus for their data collection program. Some individuals were asking about whether or not the OnePlus version two smartphone was susceptible to these same data collection shenanigans.

If you did not know already, OnePlus is a subsidiary of the Guangdong Oppo Mobile Telecommunications Corporation Limited. This company is located in China. However, this fact does not bother me and I refuse to become a zenophobic individual.

However, this type of data collection is quite concerning, to say the least. This statement from Oneplus was actually not featured on their community homepage. It was posted in a community forum thread.

One individual claimed that the “Join user experience program” toggle switch on their Oneplus three smartphone was already turned off when they checked. They never adjusted this switch, so perhaps, coming out of the factory, this setting was turned off. Oneplus may have sold this third party data for a profit, depending on how you interpret their official statement.

This reminds me when another company called Vizio sold data they gathered from their customers to third party companies without their consent. Vizio was fined two point two million dollars for their spying on United States customers. If you do not believe companies spy, you can perform an Internet search for Vizio's infraction.

How to Complain About a Business Online Video Transcript

0:00

with anetcomputers.com with another video

0:03

for you today

0:04

title of this video is obvious how to

0:07

complain about a business online

0:10

yesterday I recorded a video giving you

0:12

some tips pertaining to Google Android

0:15

phone privacy

0:17

and I updated another blog post that

0:19

occurred a few years ago I'm not going

0:21

to go over this blog post I decided to

0:23

record this video because at that time I

0:25

did not and I think now I recollect why

0:28

we censored YouTube also known as

0:31

YouTube they hate free speech I think

0:34

they always have in five or six years

0:36

ago it was ridiculous on YouTube even in

0:40

Information Technology it was so

0:43

ridiculous that basically I could not

0:45

record certain videos because they were

0:47

too controversial now not much has

0:50

changed you know what I'm saying that

0:52

over the years you know I haven't

0:55

seen as many problems but but not that

0:58

they cannot occur okay so let me digress

1:00

back to this video how to complain about

1:03

a online business so you have this

1:06

OnePlus Fiasco which you can watch that

1:08

video Google Android

1:11

phone privacy tips and I documented what

1:15

occurred with OnePlus I'm not going to

1:16

go over all that this video is just what

1:19

happens what happens when a company

1:22

maybe spies on you like Visio or like

1:25

OnePlus or a company like I had a recent

1:30

story that that I told in another

1:33

more recent video where a woman a female

1:36

on Twitter she complained she was in

1:40

Amazon reseller more specifically

1:42

succinctly a fulfillment by Amazon

1:44

reseller and she shipped in

1:48

if you're if you are familiar with

1:50

Amazon Fulfillment by Amazon you'll know

1:53

what I'm talking about she sent in a

1:55

shipment of products and then Amazon

1:57

lost her entire shipment she complained

2:00

she contacted the Amazon Seller Support

2:03

over I think they're I think she called

2:06

them and I think she also contacted them

2:09

through their

2:11

contact form or whatever and they told

2:14

her

2:15

they couldn't help her because it was

2:17

the wrong department or whatnot well and

2:20

this is why I'm recording this video

2:24

she did not get any help until she

2:27

tweeted

2:29

she doesn't even have that many

2:31

followers that's not the point

2:33

you know what I mean I never heard of

2:35

her

2:37

I just looked up some keyword searches

2:40

on Twitter and I found her Twitter post

2:42

then somebody from Amazon Seller an

2:47

official Amazon Seller Twitter account

2:49

responded to her

2:51

and said that they would look into it

2:54

then then that's when I found it and

2:56

then I responded to her I told her

2:58

that's terrible blah blah blah and then

3:01

she told me that now she had to prove

3:06

that she owned

3:08

those products that she shipped in at

3:11

first Amazon ignored her and was like we

3:15

can't help you

3:17

then she tweeted but there's still not

3:20

all that helpful because now they were

3:22

telling her that she had to prove that

3:25

those were her products that she shipped

3:27

into an Amazon Fulfillment by Amazon

3:30

location

3:32

the point of this all is that this is

3:36

where I've noticed I've noticed a

3:37

pattern on the internet with these

3:40

large companies especially the billion

3:43

dollar trillion dollar you know

3:45

household name these big Tech Giants

3:48

when it comes to certain people they do

3:51

not care about you they could care less

3:54

they'll lie to you they'll tell you well

3:56

we can't help you or this is the wrong

3:59

department or even now

4:02

they're demanding that she proves that

4:05

that those products were from her

4:09

when they're the ones that lost her

4:11

shipment and she's just trying to get

4:13

somebody to locate her products or you

4:16

know help her out

4:18

where where do they go

4:22

the pattern is is that they will not

4:26

help you and they do not give a [ __ ]

4:28

about you until you publicly complain

4:32

so the title of the video is how to

4:35

complain about a business online

4:39

communicate just if you have to write a

4:42

blog post if you have to record a

4:44

YouTube video a Facebook video a tick

4:47

tock video a Instagram video if you have

4:50

to live stream it on

4:52

trouble.live.com

4:54

twitch.tv or you could use Twitter I

4:58

know there is Instagram threads

5:00

you know what I'm saying

5:03

that's my point

5:06

nobody cares these companies do not care

5:09

it's just marketing and sales tactics

5:11

which a lot of times to me is like a

5:14

form of brainwashing you notice how the

5:17

the marketing and the sales we care

5:19

about our customers or like you know

5:21

like Motel Six we leave the light on

5:23

just absurd just just basically

5:27

sometimes just blatant lies you know

5:30

what I'm saying so the point is that

5:32

there are ways that you can communicate

5:35

on the internet

5:37

I think this is what also goes on is

5:40

that these companies they they're kind

5:42

of like paranoid they fear criticism

5:44

they fear anybody that exposes them

5:49

they they want you to think that their

5:52

brand or their product or their service

5:55

is perfect you know what I mean when

5:59

that's far from the truth

6:01

so what you can learn is to just don't

6:05

worry about

6:07

just don't I wouldn't worry about what

6:09

other people think some people

6:11

especially Americans I am not but I've

6:14

noticed a pattern with Americans they're

6:16

very politically correct if you dare

6:18

criticize the government or politicians

6:21

that are crooked or a company that is

6:24

basically criminal or a company that

6:26

spies on you or whatever they think it's

6:29

negative and you shouldn't complain and

6:31

you should just you know remain being a

6:33

victim or you should just shut up no no

6:36

if you want help if you want somebody to

6:39

take you serious or if you want somebody

6:41

to pay attention

6:43

this is what you do you expose them you

6:47

criticize them you document and you and

6:51

then you publicly communicate

6:53

whether it's with Twitter or Facebook

6:55

whatever whatever you know whatever

6:57

platform that you prefer or whatever

7:00

works you know what I'm saying

7:03

now what I've noticed is I think these

7:05

companies even maybe on Twitter well a

7:08

lot of these platforms now have their

7:10

own built-in search tools and I've know

7:14

it's very odd but I'm a video content

7:17

creator I have over a decades worth of

7:19

experience I'm not going to tell you

7:21

exactly my website but I am an activist

7:24

I am Anarchist and I am like an Anna you

7:27

know it's mostly online I'm an activist

7:30

you'll never ever know what platforms I

7:33

use but it's very odd I've noticed that

7:36

whenever I criticized or I documented

7:39

something or I screen captured directly

7:42

from a source

7:44

all of a sudden

7:46

it whether it was an individual or a

7:49

company all of a sudden they would

7:51

comment or they would yeah leave a nasty

7:54

comment or they would try to contact me

7:56

or yeah you can it's like

8:00

even you and my activism I am not well

8:03

known nobody knows me on YouTube Excuse

8:05

me political correctness we censored

8:07

YouTube I don't nobody cares I only have

8:10

a little over 5000 subscribers I have

8:13

received over five excuse me four and a

8:16

half million views and become because I

8:19

am transparent I have earned 12 288

8:22

dollars and what was it 54 cents when I

8:24

looked last night

8:26

part-time

8:29

although

8:30

I don't obsess over that I just I'm I

8:33

might make a future video that's why I

8:35

looked up my analytics I hadn't looked

8:36

up my analytics in like a month well not

8:39

a month six months a year I very rarely

8:41

do it actually I wanted to find out what

8:44

my average

8:46

how much I earn per video and just

8:48

certain data anyways that's just a quick

8:51

example and but I also noticed this with

8:54

customer service a lot of these giant

8:57

companies even small companies

8:59

they don't give a [ __ ] rat's ass

9:02

about you and and you called into their

9:06

customer service and you know they let

9:09

you talk I've had I've you know noticed

9:11

this pattern too you think that just

9:13

because you call into their customer

9:15

service that they're gonna care and you

9:17

know no they don't know they just don't

9:20

care and and a lot of the executives

9:22

they don't care you know what I mean and

9:25

the managers and the supervisors nobody

9:27

cares man

9:29

if they ripped you off or like I had a

9:32

reason which I'm not going to tell that

9:33

story again but I had a recent problem

9:35

with a bank now since I still have an

9:38

account with him I'm hesitant to expose

9:41

them but if I ever separate my ties with

9:43

him or I just do not use them and I have

9:46

very little money stored in one of my

9:49

accounts with him I'm going to publicly

9:51

name their company and I'm going to

9:53

document in a YouTube video which will

9:55

turn into a blog post which will turn

9:57

into a podcast that's another thing you

10:00

you know the tribecta you could write a

10:02

lengthy blog post and try to get traffic

10:04

that way you could write a review

10:07

you could yeah you could create a review

10:10

video and then write a review blog and

10:13

also Trent what you do is you convert

10:16

the YouTube video or it doesn't have to

10:18

be YouTube it could be Rumble bit shoot

10:20

wherever

10:22

and then

10:23

convert it into a podcast but what I've

10:27

noticed is that you have to basically

10:29

use social media that seems I'm not an

10:32

expert in this I don't even know what I

10:34

would call this

10:36

whistleblowing or

10:38

complaint one zero one but I've noticed

10:41

on social media these companies

10:44

they must look for people complaining

10:47

and then what they now

10:50

you know I am very

10:53

dry I need to drink some water

10:56

no I am very skeptical

10:59

because I've lived on this planet long

11:01

enough and these companies don't fool me

11:03

their marketing never fools me they

11:06

might be just trying to perpetrate

11:08

damage control they want to keep it on

11:10

the down low

11:12

or you know what I mean so yeah the one

11:15

of the Amazon Seller official Twitter

11:17

accounts they responded and she had a

11:19

didn't even receive that many views and

11:22

nobody responded to her until me and I

11:25

looked at it doesn't it doesn't matter

11:27

you know I don't care about numbers but

11:29

I look I just curious about her Twitter

11:32

account and she had very few subscribers

11:34

and not that many just like me less than

11:36

a thousand less than a hundred although

11:38

I just started well I actually opened up

11:40

my Twitter account last last year okay

11:43

so that's the eight minute mark

11:45

and well actually it's beyond the eight

11:46

minute Mark I forgot to set my timer I

11:49

try to keep these videos at eight

11:51

minutes and

11:54

I almost never ever keep them under

11:57

eight minutes because I have a big mouth

11:59

and I love to talk and I love to

12:02

criticize man so this is what I've

12:04

learned

12:05

there's many different ways but social

12:07

media can be your friend another way to

12:10

to con to complain about a business

12:13

online is contact them directly some

12:16

companies are better than others some

12:18

are more transparent if you go to to

12:22

their about page or their contact page

12:24

on their website they will even

12:26

recommend that hey you can reach out to

12:29

us on Twitter you can send us a direct

12:31

message or you can send a message on

12:33

their Twitter account that's another now

12:35

she didn't do that and I'm not attacking

12:37

her and I'm not criticizing her but she

12:40

may have received a quicker response and

12:42

maybe even better results

12:44

if she would have

12:47

browse to Amazons maybe one of their

12:50

official Twitter accounts like maybe one

12:52

of their support accounts and then

12:55

respond sent a message

12:59

on that Twitter account

13:01

where what she did is she typed a

13:04

message off

13:05

as opposed on her own Twitter

13:07

which I I found it and so did Amazon

13:11

and so but I've noticed that pattern now

13:14

it could be that they were trying to

13:16

perform damage control so they reached

13:20

out to her just so that she would just

13:22

become appeased you know kind of like

13:24

politicians politicians if you notice

13:27

they will appease you and they will you

13:30

know you know I mean when they're

13:32

they're full of [ __ ] and basically they

13:34

don't give a crap about you and they're

13:36

just lying to you but they want to give

13:38

you this illusion that they care about

13:40

you and that they're appeasing you and

13:43

they understand your frustrations you

13:45

know what I mean

13:47

so that could could be I mean maybe

13:49

maybe I don't know but the problem I had

13:52

was

13:53

why why are you now forcing her to prove

13:59

that that was her shipment

14:02

now again I'm not an expert I do not

14:05

know if that is an Amazon policy

14:08

I have not sold on Amazon in a few years

14:11

now and I've never signed up for the

14:14

Fulfillment by Amazon they I think do

14:16

have a separate rule they have separate

14:18

rules and policies

14:20

it's you know I mean but I just thought

14:22

that was outrageous your own support

14:26

refused to help her and ignored her and

14:29

basically lied to her telling her that

14:30

we can't help her I tracked it down and

14:33

I think she was correct and I think I am

14:34

correct if you're a fulfillment by

14:37

Amazon reseller

14:39

Amazon Seller Central they're supposed

14:41

to help you

14:43

you know what I mean

14:45

they did not want to admit that they

14:47

lost her shipment

14:49

you know what I'm saying and for them to

14:52

demand and treat basically treat her

14:55

like a criminal as if as if you know she

14:58

stole those items or she shipped them

15:01

after stealing them in I don't it was

15:04

just it was to me it was disgusting all

15:07

she wanted was some help and now you're

15:10

demanding that she you know proved it

15:12

how is she going to prove it

15:14

you want her to take pictures oh that's

15:16

right she already shipped in all the

15:18

products

15:21

let's see what else can you do oh that's

15:23

right contacts them directly they may

15:26

have a Facebook page

15:28

and they may have a Twitter like an

15:30

official Twitter

15:33

handle or Twitter account for customer

15:36

support you might be able to direct

15:38

message them and on their website they

15:40

may actually tell yeah because as a real

15:44

world computer technician that's that

15:46

helps people with their computer program

15:47

was basically every day still

15:51

I'm not going to go into details but I

15:54

kind of changed I'm no longer affiliated

15:56

with this third-party company whereby I

15:59

used to supplement my income and you

16:02

know what I'm saying but when I did I

16:03

noticed a pattern that a lot of

16:06

companies now not all of them but but

16:08

quite more more than maybe 10 or 20

16:10

years ago they actually recommend that

16:13

you know you that you contact them over

16:16

social media and I would say that even

16:19

if they don't do it anyways you know

16:22

what I'm saying if if they refuse to

16:25

help you over the telephone

16:28

and then you know what I'm saying

16:30

or they don't answer their telephone or

16:33

they you can't reach them over email

16:35

they ignore your email messages you know

16:37

they have a contact form but nobody ever

16:39

responds they have a automated system

16:41

where you can request a callback and

16:43

nobody ever calls you except for some

16:45

you know somebody for you know some

16:48

politician that needs money here

16:50

you know what I'm saying

16:52

you know okay I digress

16:55

go ahead and do it anyways if they I

16:58

don't care if it's not their policy I

17:00

don't care if it's not on their web page

17:02

I don't even care if they tell you not

17:04

to or they you know no do it what she

17:08

did was excellent and I noticed that

17:10

pattern if you want something done

17:13

and you're not getting helped and you're

17:15

being ignored you're being ripped off

17:17

you're being robbed or like with the

17:19

OnePlus now a quick story about OnePlus

17:22

and then I'll run now this was a

17:25

different blog post what happened was

17:26

that that one plus finally you responded

17:30

to and what it took was

17:33

public outcry now there was one

17:36

individual who happened

17:39

to become a web developer or some kind

17:42

of developer and then he found out that

17:45

one plus was accumulating

17:48

private data about him telephone numbers

17:51

every time he locked his phone that was

17:54

logged every time you unlocked his phone

17:55

that was locked every time you open up

17:57

an application on his OnePlus smartphone

17:59

that was logged well he complained but

18:03

but what he did was he tried to contact

18:05

OnePlus customer support directly and

18:07

they basically ignored them and

18:09

basically they lied to him because and I

18:11

don't want to go over that that's what

18:13

that's in my video the

18:15

Google Android phone privacy tips video

18:18

I'm not going to go over that again the

18:20

point is is that that didn't really work

18:21

out so well until he contacted people

18:24

higher higher on the food chain at that

18:28

company then finally he got some answers

18:30

so that's another thing some of these

18:32

companies they may or may not have

18:34

contact information for executives and I

18:36

have read on the internet

18:38

more quite often actually that that's

18:40

what it takes that basically if you can

18:43

you know email an executive or they've

18:46

got a contact form and document your

18:49

your complaint and then you know yeah

18:53

just all you have to do is be civil all

18:54

you have to do is just control your

18:56

emotions and document it and send them

18:58

an email you would be surprised

19:00

sometimes you have to get a lawyer

19:03

that's another way that you can get

19:04

their their attention so how to contact

19:06

a business online I'm not a legal expert

19:09

but that one also does work I would hate

19:11

anybody to have to spend money but you

19:14

know what I'm saying that hey that that

19:16

one does work so basically what you want

19:18

to do is you want to reach out or online

19:20

and if you have to embarrass them if you

19:23

have to expose them if you have to

19:25

criticize them now with OnePlus finally

19:28

more and more people found out more end

19:31

users

19:32

of those dumb devices I mean smartphones

19:35

their own customers found his blog post

19:38

and I don't know if he posted on Reddit

19:40

or whatever and then even the forums

19:44

OnePlus had had forums you know what I'm

19:47

saying they still do

19:49

and finally I don't know what the

19:52

numbers were but enough people started

19:54

complaining about the same issue

19:57

and then that's when finally OnePlus

20:00

responded finally they took it serious

20:02

although to me their response was

20:05

prototypical corporate speak corporate

20:08

damage control however

20:11

something was finally done one plus they

20:14

finally

20:15

decided that they told they instructed

20:18

people how to disable the data

20:21

collection and it was it it was I was

20:24

wrong in that other video I said I

20:26

didn't know if that even worked but

20:28

actually it did it's just all you had to

20:30

do is go into the

20:34

the settings and then Advanced and then

20:36

they would have had to just toggle off

20:38

the quote join user experience program

20:41

unquote yep

20:42

yep and then

20:45

the data collection stopped although I'm

20:48

not a legal expert but that may have

20:50

been illegal you know and another thing

20:52

is that Visio Visio was caught and I

20:55

can't even discuss that now I had that

20:57

that video censored by by we censor

20:59

YouTube yes I did YouTube they did I

21:02

reported about Vizio

21:04

collecting data without telling their

21:08

customers and then they sold that data

21:11

to a third party guess what Vizio was

21:14

sued twice the one lawsuit they had to

21:17

pay a 2.2 million dollar fine now

21:20

YouTube also known as Wii sensor YouTube

21:24

they deleted my video they censored me

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because because they felt that was too

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controversial

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that's what's going on you know what I'm

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saying okay that is my video pertaining

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to how to contact or how to complain

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about a business online I'm sure there's

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other ways I'm sure they're you're you

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know you're more as far when it comes to

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social media you probably have better

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experiences and you have more knowledge

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but I've noticed that pattern the the

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large ones Twitter you know just just go

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just uh just a campaign just start go on

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Reddit oh yeah Reddit sometimes works

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you can post and then learn search

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engine optimization learn some keywords

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okay how do I how do I basically the

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internet you want to find out what

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people are searching for it could be

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that hundreds if not thousands of other

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humans are having the same problem

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they're sick and tired of being spied on

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they're sick and tired of being ignored

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they're sick and tired of having

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problems with Amazon or whatever company

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and so you can when you post on Twitter

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or Facebook or when you aren't even on

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Reddit or a Blog learn search engine

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optimization so you can use the proper

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keywords to get more traffic

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and then maybe if there's enough people

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that are just as pissed off as you and

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they go ahead and contact the company

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directly then maybe they'll finally take

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it serious and they'll finally come up

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with a solution okay

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here is an advertisement at the end of

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this video I can't help myself but hey

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it's on my blog and so I can do anything

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I want on my blog you know what I'm

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saying

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until Google shuts me down I mean or

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anyways I don't want to discuss that I'm

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oh yeah when you are a Wii censored

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YouTube content creator you must become

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cognizant and conscious of what you

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discuss because even now you never know

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when those bastards will pull one of

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your videos or they'll they won't

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monetize it or they'll just terminate

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your channel okay

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so if you ever need online computer

23:34

technical support you can ask a computer

23:36

computer technician now and solve your

23:38

computer problem I have partnered with a

23:40

larger company called just answer and

23:43

just answer has hundreds of computer

23:45

technicians

23:47

that they verify

23:49

you can

23:51

communicate with him over real-time chat

23:54

you can communicate them over SMS text

23:57

message you can communicate them over

23:59

the telephone and if necessary they can

24:03

remotely Connect into your computer and

24:05

helps diagnose and solve your computer

24:06

problem

24:08

you can also follow me on Twitter

24:10

twitter.com Anna computers facebook.com

24:14

anetcompute a-n-e-t-c-o-m-p-u-t-e

24:19

instagram.com slash in the computers

24:22

ticktock.com at

24:26

I think ain't it computers

24:29

trouble dot live slashing and computers

24:31

twitch.tv slash Aina computers you can

24:34

subscribe to my YouTube channel

24:37

youtube.computers if you follow

24:42

on Facebook or Twitter you automatically

24:45

get notified anytime I create content

24:47

video blogs and updated blogs if you are

24:52

more interested in short form content

24:54

for the reels also known as reels which

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is what Facebook calls them you can

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follow subscribe friend on Tick Tock and

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Instagram

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YouTube is primarily long form content

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videos over eight minutes in live

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streams I refuse to waste time with

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YouTube shorts and I found out that it's

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very possible that YouTube shorts will

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destroy a YouTube channel if you try to

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mix the different types of content let's

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say you used to make eight minute videos

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you know an hour of video like I do or

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live streams and then all of a sudden

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you try to upload YouTube short videos

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which are a minute or less yeah it may

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destroy your channel oh but but we

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censor YouTube they would never admit

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that would they adios