Boot Device Not Found HP Laptop – Troubleshooting Steps

I received another positive rating, on a third party website where I earn supplementary income answering computer related questions. The customer question is below:

I have an HP Pavilion G7 Notebook PC and it uses a Windows 7 operating system. I have not used the Notebook in three years. I need to reinstall a operating system, which I don’t have the Hard Disk.

Can I purchase a Hard Disk? All I get on my screen is Hard Disk Not Exist. I can’t even connect to my wireless internet.

My answer is as follows. Please disconnect the power cable from both the back of that laptop and wall outlet. Also, take out the battery.

Press the power button for 30 seconds. Now plug the power cable to laptop and wall outlet. Make sure that you do not have any other devices attached ie external hard drive, USB flash drive, printer, etc.

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Press the power button and see if it will boot successfully now. If you still receive that error, you can enter the BIOS and look to see if the hard drive is being detected. If the BIOS does not detect that hard drive, then you can take out the hard drive and reinsert it.

Sometimes just reseating a laptop hard drive will clear up errors like that. If you need more detailed information on how to enter the BIOS and or take out the hard drive I can give you instructions. Entering the computer’s BIOS depends on the manufacturer.

Generally, you can enter the Basic Input Output System on Hewlett Packard computers by pressing the F10 key as soon as that computer powers on. On older notebook and laptop computers the hard drive will be underneath a small cover either on the bottom or side. Newer laptops hard drives are located under the bottom cover.

All you have to do is once you remove the hard drive cover, is to disconnect the hard drive and then reconnect it.