I received a bit of a different information technology request. Normally, I deal with fixing computer problems. This request was more or less research related.
Here is the original initial request:
I just purchased Brother HL L2395DW printer, but notice on box it is compatible with MACOS v10.10.5. My Mac is OSX 10.9.5 (Safari). I am afraid to open box until I know if it will be compatible…will appreciate your advice.
I haven’t unpacked it yet, just bought it and don’t want to try to install unless I know it will be compatible.
Actually, MAC OS X 10.9.5 is Mavericks. I digress back to this blog post. Here is my initial response to their request:
On the Brother HL L2395DW support page they list four MACOS X downloads:
No guarantees the printer will work with older Macintosh operating systems. Let me try to find some printers that are compatible out of the box for 10.9. Are you wanting a Brother brand printer?
I found this list of Canon compatible printers with OS X 10.9. I will look for a list for Brother if available. You are welcome.
I found this list of possible Brother printers that are compatible with OS 10.9. Scroll to the bottom to see list of printers. I found another list.
This one you can use to find any type of Brother printer compatible with OS 10.9. Click on “Click here to display all models covered by this answer”. What is your current printer?
One problem might be that brand new printers might not support OS 10.9. You might be able to find older printers that are still in their new box. Not sure if that would suffice.
I found your Epson WF-3640 on Amazon. There are some new ones available. Yes, Macintosh upgrades are not perfect.
If you do upgrade you will need your Apple ID and Macintosh administrator password. Also, I would definitely backup your data before you upgrade. You might want to do some routine maintenance before you upgrade.
Clean up your Mac and make sure you don’t have any problems with it now. Also, make sure to install any available updates before upgrading. This blog post was written for a Macintosh computer with Macintosh operating system X 10.9.5 Mavericks installed.
This is an example perhaps of what you may encounter when your technology devices fail. This individual was willing to return this brand new Brother HL-L2395DW printer for one that would be compatible with an aging operating system. Quite often you can find older technology including printers brand new in their box.
A quick Internet search for Epson WF-3640 resulted in an Amazon listing. There were multiple printers being sold as new. This is a learning lesson in knowing what technology you have acquired and attention to detail.
Had this customer opened the box, who knows what other pitfalls would have followed? A fifteen percent restocking perhaps at the very least? Try to always research your technology purchases in advance if possible.
Do NOT over look replacing failing peripherals with the same model. If you are happy with it like this customer, then there is no reason why you can’t continue using it. Hardware compatibility with a specific operating system is quite often over looked.
items, 0, 3); // specify first and last item