How to Install Zoom

I have been receiving this question quite a bit recently because of the alleged health pandemic, that I will not mention, on a third party website where by I earn supplemental income answering computer and technology related questions. How to install Zoom, you ask? The installation of Zoom video conferencing software, is really not that difficult.

Basically, it is a three step process. You can download and then install the Zoom video conferencing software onto your computer. Then you register for a free Zoom account.

You can download the Zoom application from their website. That link should automatically detect your operating system and supply a download link at the top of that web page. You will want to click on the “Download” link button.

If that link does not work and is grayed out so to speak, then your operating system was not exactly properly detected. You can look for a drop down menu above that download link button with your correct operating system. Now you install the Zoom video conferencing software onto your computer.

Then you will want to sign up for a free Zoom account. Once you have the Zoom video conferencing software installed and created a Zoom account, you can begin hosting meetings. Please follow these instructions to host a meeting with Zoom.

Open your Zoom desktop application. You will be required to log into your Zoom account. Click the download arrow.

Select “Start with video”. Now choose “New Meeting”. You have just started a new meeting.

For now you will be required to register a free Zoom account in order to join and or host your own meetings. Zoom, actually supports Apple Macintosh, Microsoft Windows, and Linux operating systems. Also, Zoom video conferencing software can be installed on Apple iPhone and iPad.

Google Android smartphones are also supported. Zoom has created two web browser extensions for the Google Chrome and Mozilla Firefox web browsers. These browser plugins help facilitate the start or scheduling of meetings from within your web browser.

How to Install Zoom – Video Transcript

Need Online Computer Technical Support? Ask a Computer Technician and Solve Your Computer Problem Now.

00:00
it’s just a wrong Kony day Enoch appears
00:05
calm or through video poverty we how to
00:08
install Zulu basically it’s a three-step
00:11
process number one you want to download
00:15
and install the software zoom supports
00:18
Micro crap micro Micro slop wind
00:23
blows operating system Windows 7 Windows
00:25
10 also Apple Macintosh and even Linux
00:29
then you’re going to want to register
00:32
for a free account if you want to become
00:34
a host if you want to host meetings you
00:36
must have at the very least a free basic
00:39
account they have a pro version of
00:41
enterprise but I’m not going to digress
00:43
about that then the third step is to
00:46
then if you’re gonna be a host if you’re
00:49
gonna host meetings you’re gonna have to
00:50
know how to host meetings right so let’s
00:52
cut to the chase you can click on the
00:57
link in the description box below that
00:59
it’ll take you to my website in a
01:00
computer’s comm or you can read in the
01:03
abstract full instructions on how to
01:05
install zoom so first you want to click
01:09
on this link that I included it’s a
01:12
direct link to zooms website download
01:14
the zoom application it should
01:17
automatically detect your operating
01:20
system if it does not like on my
01:22
computer I’m using a debian derivation
01:27
Linux distribution called MX Linux if
01:30
for whatever reason on your computer the
01:32
exact operating system is not detected
01:34
then you would click on this drop down
01:36
list and then choose the app or posts
01:42
operating system but it should detect
01:47
your operating system I would say on
01:49
Windows and Mac more or likely you know
01:52
that it should correctly detect your
01:55
operating system but there is a
01:56
drop-down just in case then download it
01:59
to your computer on Microsoft Windows it
02:02
will be an executable dot exe or might
02:05
you know might be set up dot exe install
02:07
a tech co whatever it’s gonna be an
02:09
executable double-click it
02:11
follow the prompts install zoom client
02:17
desktop software on Macintosh most
02:20
likely it will be a dmg file download it
02:25
double-click it or right-click open it
02:27
follow the prompts install zoom on your
02:30
Macintosh computer that’s the first step
02:37
now once again
02:40
caveat emptor if you’re just gonna be an
02:43
attendee you’re not wanting to host
02:45
meeting somebody emails you a link to a
02:48
zoom meeting or however they communicate
02:52
over chat over you know snail mail over
02:58
you know what SOS or you know whatever
03:01
however you get the link then you do not
03:06
need to register with a free account if
03:10
you’re going to host meetings and invite
03:13
other attendees then you must have at
03:16
the very least a free account this is
03:19
the second link I included in my blog
03:21
post up in my website
03:22
Enoch appears calm free zoom account
03:25
this will take you directly to the
03:27
signup page now this could change in the
03:29
future for now it wants you to verify I
03:32
think this is for robots I could be
03:34
wrong but this is easily circumvented
03:36
you can basically select whatever you
03:38
want though I don’t know if there’s a
03:39
late age limit maybe there is an age
03:41
limit to I just don’t know but quickly
03:43
as an example we’re just gonna choose
03:45
you know January and then we’ll pick the
03:48
fifth and then I’m very young now and I
03:53
must it must be the veganism I’m saying
03:57
all right then click continue this data
04:00
will not be stored well I don’t know
04:02
that and we know anyways now it’s going
04:05
to act now as a real-world computer
04:08
technician that works everyday I don’t
04:11
work eight hours everyday but I work a
04:13
few hours a day as a real-world computer
04:16
technician dealing with real-world
04:18
computer problems one problem is
04:22
email accounts and access so here’s my
04:27
tip choose an email address that you
04:32
know that you have access to they you
04:34
you may want to choose an email address
04:36
that you’ve used for many years decades
04:38
or whatever then you have access to that
04:40
you get email on a regular basis that
04:43
again that you have access to your gonna
04:49
most likely be sent an email to activate
04:51
your free zoom account I don’t know I
04:54
don’t have a free zoom account I don’t
04:56
plan on to save my internet footprint I
05:00
don’t want that many accounts anymore
05:02
I just do not know but I’m not suing and
05:04
then also that will be your login email
05:07
address that you use to log into your
05:10
free zoom account so that you can host
05:11
meetings then you would just click on
05:14
signup there’s there’s also reCAPTCHA is
05:18
that Google reCAPTCHA it looks like you
05:21
might have to follow the Google
05:24
reCAPTCHA or whatever now that that is
05:27
my I don’t give out orders I’m basically
05:29
on arcus but that is a tip of mind when
05:33
it comes to a lot of websites I know you
05:36
can sign in with third parties which
05:37
I’ll get to but that is my tip is as a
05:40
real world computer technician I’ve
05:42
noticed less problem no no they’re not
05:43
perfect you could always get the h-word
05:46
somebody could circumvent your account
05:48
lock you out you could forget your email
05:52
address the login you could forget your
05:53
password but fundamentally a lot of
05:56
times when you use third parties to sign
05:58
into websites that that’s another
05:59
problem another layer that could cause
06:02
another problem but that is another
06:04
option another option is you could sign
06:05
in with SSO you could sign in with a
06:07
Google account including Gmail and you
06:10
can also sign in with Facebook that’s it
06:13
so once you sign up for free for zoom
06:16
and you activate it or you respond to
06:20
the email and then you’re able to log in
06:22
correctly now you can host so you’ve
06:26
downloaded the software you got the free
06:28
account so that you can host meetings if
06:31
that is what your you know reason for
06:35
you
06:36
zooom the third and final step is then
06:40
to host meetings this is where you can
06:45
click on the link in the description box
06:46
below down in the youtube video
06:48
description box that will take you to my
06:51
blog post at my website in a computer’s
06:53
comm where i included full instructions
06:56
on how to host a meeting for the desktop
06:58
the desktop software i will there might
07:01
be a little bit over time but i dont
07:03
want to digress
07:04
the instructions for using the
07:08
application on iOS or android might be
07:11
different you know and even operating
07:13
system the graphical user interfaces
07:17
might be different on linux mac and wind
07:23
blows excuse me Windows Microsoft
07:25
Windows but the instructions are written
07:28
in one way they don’t mention the
07:30
differences in operating system so I’m
07:31
assuming the graphical user interface is
07:35
similar or the same you know I’m saying
07:38
okay so what you do to host a meeting is
07:40
obviously you’re going to open up the
07:44
zoom and I don’t really need to screen
07:47
capture the website anymore obviously
07:49
you’re gonna want to open up the zoom
07:51
software on the desk either on Microsoft
07:53
Windows operating system Apple Macintosh
07:56
or Linux then once you open it up you’re
07:59
you you’re required to sign in you have
08:02
to sign in order to host meetings at the
08:04
very least with a free account I don’t
08:05
know of any way around that so you know
08:08
I’m saying then what you’re going to do
08:11
is then click there’s a down arrow click
08:17
on the download arrow there’s a download
08:19
arrow click on it and then choose start
08:23
with video now choose new meeting so
08:28
you’re gonna create a new meeting that
08:29
that’s it that’s how you create a new
08:31
meeting that’s it so look for the down
08:34
load arrow click on it then choose start
08:37
with video if you’re if you’re you know
08:40
wanting to I’m assuming you’re wanting
08:41
to create a video meeting and then
08:43
choose new meeting and that’s it and now
08:47
you just started a new meeting I don’t
08:49
know I don’t I haven’t installed
08:51
software I may make an additional Linux
08:54
video showing you how to install zoom on
08:55
Linux I don’t know yet there could be
08:59
other options I think I know on the home
09:02
page that there’s that’s another place
09:04
you can go to the home page and click on
09:06
new meeting and then it’ll print if you
09:10
don’t have the software installed it’ll
09:11
prompt you to install software if it’s
09:13
installing your computer I think it’ll
09:15
it’ll open it up from the their website
09:20
on their home page I think you can
09:22
choose a video only meeting an audio
09:24
only meeting and I think the third
09:26
option but anyways now how about a
09:28
little bit over time let me I try to I’m
09:31
at the nine and a half minute mark I try
09:32
to keep my videos down in fifteen
09:34
minutes but I have a big mouth
09:35
and I can talk all day and a lot of
09:38
times I over you know extend myself but
09:42
so so far I’m under control you know
09:45
alright over time
09:53
zooom also supports the Google Android
09:57
operating system so most Android you’ll
09:59
be able to install the zoom application
10:01
from the Google Play Store Apple iOS is
10:06
supported I’m assuming I don’t know for
10:07
a fact but most likely possibly probably
10:11
you’ll be able to install zoom client
10:14
software on an iPhone and iPad then you
10:20
would need a user of free at the very
10:23
least a free user account so that you
10:26
can host meetings if you just want to
10:28
participate you can skip the second two
10:31
steps all you need is the software
10:33
either on Microsoft Windows Apple
10:36
Macintosh or Linux Google Android Apple
10:41
iPhone Apple iPad and then you can join
10:43
meetings and you and then you can
10:45
participate to host you must have at
10:48
least a free account and then you must
10:51
then you know learn how to host so that
10:57
those are the three steps and I included
11:00
a little bit of over time about they
11:06
support dumb devices I mean smart phones
11:10
then in closing there’s they also have I
11:14
don’t know why they made them but they
11:16
have two extensions browser extensions
11:19
for Google Chrome and also Mozilla
11:23
Firefox basically alls it does is help
11:26
facilitate starting meetings and
11:29
scheduling yeah you can either start a
11:32
new meeting you what you would be in
11:34
Google Chrome or Mozilla Firefox and
11:36
then you would click on the extension or
11:38
there might be a button at the top I
11:40
don’t know I haven’t installed it yet
11:41
but you could either start a new zoom
11:44
meeting or schedule a meeting from
11:47
within your web browser I don’t know why
11:48
they have that I’m not a big fan of
11:51
extensions but that’s also accessible
11:57
you know you can download the extensions
12:00
anything further about zoom maybe let’s
12:04
see I’m at the 12 minute mark
12:05
anything on top of my head I can think
12:07
of that I didn’t include they had some
12:10
other like programs that you can control
12:14
zoom fron or website I didn’t even do
12:18
you even read up on upon that I didn’t
12:20
go into that I just wanted to make this
12:22
video too because because of the current
12:25
alleged health crisis which I’m very
12:29
skeptical about which I’m not going to
12:31
discuss oh if I did and I criticized
12:33
that probably get censored off a
12:35
you know YouTube
12:36
anyways I see this quite frequently now
12:41
that people are either working from home
12:43
or they’re excused from their
12:46
brainwashing in the public schools I
12:49
mean they’re not in school and so they
12:52
got a lot of spare time and I yeah zoom
12:55
pun intended that’s an app riposte word
12:58
zooms business I think is zooming right
13:01
now because I see it on this three-part
13:03
website where I answer real world
13:06
computer support questions you know what
13:09
I’m saying
13:10
computer and Technology questions and I
13:13
see this quite prevalent people you know
13:15
how do I install zoom well you know blah
13:18
blah how do i schedule meeting you know
13:20
blah blah blah what’s the differences
13:21
between the free and the new account
13:23
level kick how do i you know schedule a
13:26
meeting in advance a bubble I’ll give
13:28
you a few bonus added pieces of
13:31
information that I know but real quickly
13:33
because I don’t want to make this video
13:34
much beyond 15 minutes let’s see on
13:39
their website they’ve got a web page
13:43
describing the differences between the
13:45
free and the premium and the enterprise
13:47
the free account is restricted 40
13:51
minutes and now I think it’s unlimited
13:53
meetings but each meeting can only last
13:56
40 minutes you can only I think invite a
14:00
hundred attendees and that’s only for
14:03
one hosting account you can’t with the
14:06
same zoom account you can’t have
14:09
multiple hosts what are the restrictions
14:12
you can’t schedule in advance I don’t
14:15
think with the free account you know I’m
14:17
saying
14:18
and then on
14:19
website you go to zoom dot us and you
14:22
can actually start meetings from there
14:24
you can as a host what else do I know
14:27
some additional overtime information
14:30
that may be productive I think that’s
14:33
basically about it that should be enough
14:36
do you for you to get started you know
14:39
it’s really easy you know just three
14:42
steps man the that link I gave you is
14:45
very valuable because one of the first
14:48
questions on the survey website that I
14:51
actually dealt with zoom was well one
14:54
was you know how do I log in I’m locked
14:57
out another one which I think that’ll be
14:59
a future video another one the second
15:01
one or whatever another one was at the
15:03
very beginning was how do I install zoom
15:06
they went through and they couldn’t find
15:09
the link or didn’t work
15:11
I found the link that will automatically
15:14
detect your operating system and then it
15:17
will so that will be my gold tip if you
15:20
have any problems downloading installing
15:22
it should automatically detect your
15:24
operating system the link I gave you
15:26
that’s in my blog post link down below
15:29
in the description box if not there’s a
15:32
drop down menu you know and there will
15:35
be a download button the button will not
15:37
work it will kind of be grayed out so to
15:39
speak if it did not automatically detect
15:41
your operating system on Windows and
15:43
Macintosh and Linux there could be a
15:46
drop down I know on Linux throw us a
15:47
drop down menu try to pick the exact
15:50
operating system because it can make a
15:51
big difference you know I’m saying there
15:53
for whatever reason it doesn’t
15:54
automatically detect your operating
15:55
system then there could be a drop-down
15:58
menu and then try it to choose your
16:01
exact operating system and then boom
16:03
download it boom run the installer boom
16:06
if you want to become a host create the
16:09
free account you know I’m saying and
16:13
then learn how to host not that
16:15
difficult quite easy and then if you’re
16:18
just wanting to attend meetings that’s
16:21
all you want to do you don’t want to
16:22
become a host you can skip the last two
16:25
steps just download software install it
16:28
open it up just click click click click
16:31
learn the
16:32
you know and then or click on the
16:36
invitation and bam you should be rolling
16:39
on Zoom and I think their
16:43
business is zooming right about now I
16:45
don’t see as many yeah Skype yeah I
16:50
don’t wanted to digress about
16:52
yeah I hate Skype I’ll be honest I’ve
16:54
never actually you will have it I think
16:56
I might have used soom once on Linux
16:58
did I I think I may actually have but
17:01
not as a host it wasn’t that but yeah on
17:04
this website I would say how many how
17:10
many problems do I see come soon versus
17:15
Skype I would say it’s like 50/50 right
17:18
now I don’t know what the market share
17:19
is adios

Epson 4500 Printer – Not Connected to Macintosh Fix

Another computer printer problem in the world order. This time an individual was no longer able to use their Epson 4500 Printer. The original initial question is quoted verbatim below.

All of a sudden my Epson 4500 printer/scanner says it’s not connected to my Macintosh (operating system Mojave 10.14.3). It has just happened on a frantic work day. What to do?

It is definitely connected.

This is a common problem that occurs on both Apple Macintosh computers and Microsoft Windows based computers. This individual could no longer scan using the automatic document feeder. Also, this type of false positive, so to speak, problem is NOT mutually exclusive to just Epson brand printers.

This type of problem can occur with any brand of printer. When they tried to scan they also received that dreaded not connected error. This individual tried to power off both their Apple Macintosh computer and Epson 4500 printer as well as disconnecting their printer from their Apple Macintosh computer.

Need Online Computer Technical Support? Ask a Computer Technician and Solve Your Computer Problem Now.

You want to power off your printer. Then you want to disconnect the power cable from your wall outlet. Now disconnect the Universal Serial Bus printer cable from both your printer and computer.

Press and hold the power button on your printer for 30-60 seconds. Leave your printer disconnected from the power source for 5 to 10 minutes. Reconnect the Universal Serial Bus cable and power cable.

Power on your printer and see if it will now print and or scan. If this does not fix your problem with your printer problem, then you will need to download and reinstall the printer software and driver.

Remove all instances of your printer software from “Applications”. Remove all instances of your printer from “Printers & Scanners”. Download and install the printer software from the link below.

https://ftp.epson.com/drivers/ET4500_Lite_64_NA.dmg

These instructions were written for an Apple Macintosh computer with Apple Macintosh operating system Mojave 10.14.3 installed and Epson ET 4500 printer. You can most certainly use these instructions as a basis point to possibly solve the same printer problem with the same error on other Apple Macintosh operating systems. You would just need to download the appropriate driver for your specific Apple Macintosh operating system.

Also, you can use these instructions as a basis point for troubleshooting printer not connected errors on Microsoft Windows operating systems. Once again, you would just need to download the specific driver and software appropriate for the version of Microsoft operating system installed on your computer.

Dell Latitude E5530 Factory Restore

Another computer question from a third party website where I earn supplemental income answering computer and technology related questions. This one deals with factory restoring a Dell computer. The question is quoted verbatim below.

Hi, I have a Dell Latitude E5530. I want to sell it so want to remove any possible way it links to me. How do I factory reset it or what do you recommend I do.

This individual was using a Dell Latitude E5530 with Microsoft Windows 10 operating system installed. You can wipe all your data and reinstall Windows 10 with “Reset this PC”. You can perform a “Reset this PC”.

Need Online Computer Technical Support? Ask a Computer Technician and Solve Your Computer Problem Now.

You will have two options. One will allow you to keep all your personal data, but your applications will get removed. The second option will remove all your personal data and applications.

Follow the instructions below if you want to perform a “Reset this PC”. Left click the Windows 10 start menu button. Click on the “Settings” gear icon.

Then choose “Update & Security”. Now choose “Recovery” then select “Reset this PC”. Click on “Get Started” and choose an option.

Also, you can type in reset this PC into a Cortana search box. Cortana search icon is a round circle or globe icon usually in the lower left corner near the Microsoft Windows 10 start menu button. Reset this PC will remove all personal data, applications, and settings.

The same version of Microsoft Windows 10 you had when you purchased your computer will then reinstall. Also, only applications that were installed in Microsoft Windows 10 well reinstall. This is a relatively quick and easy way to wipe everything from your computer.

If you want to start over with Microsoft Windows 10, sell your computer, or give it away, then this allows you to wipe your computer and reinstall Microsoft Windows 10 with essentially one command.

HP Printer Keeps Going Offline – Possible Fix

Another printer problem in the world order. This time an individual was having problems with their printer continually in offline mode. The original initial request is quoted below.

My HP envy 7155 printer quit working. The computer says it is not online. I can’t turn it off or on and the screen shows the number 00829C98.

What is wrong with it?

This individual was using a computer with Microsoft Windows 10 installed. Power off printer. Disconnect power cable from wall outlet.

Disconnect USB printer cable from both printer and computer. Press and hold power button on printer for 30-60 seconds. Leave printer disconnected from power for 5-10 minutes.

Reconnect USB cable and power cable. Power on printer and see if it will now print.

The above instructions fixed this problem. However, printer offline errors are common and NOT always a hardware problem. If the above instructions did NOT resolve your issue, then you need to remove and reinstall the printer software.

If you are using a Macintosh computer, remove all instances of your printer software from “Applications”. Also, you can use finder to remove your printer software from “Applications”. Click on “Go” at the top menu bar.

You should see “Applications” in a list. Remove all instances of your printer from “Printers & Scanners”. In order to get to “Printers & Scanners” click on the “System Properties” gear icon down below in your dock. Highlight your printer and then click the minus sign (-) to remove that printer. Download and install the printer software from the link below.

Need Online Computer Technical Support? Ask a Computer Technician and Solve Your Computer Problem Now.

Please do NOT connect your printer to your Macintosh until instructed to do so. You can use “Finder” to find your downloads. Finder is located in your dock down below.

Look for your “Downloads” folder. Once you open up Finder you will see your Macintosh username on the left hand side. Click on your username to expand the contents.

You should see a “Downloads” folder. This official Apple support link has more details and pictures about finder that may help you use it. If you are using Microsoft Windows 7, then follow these instructions.

Remove the printer software from “Programs & Features”. Then remove the printer from “Devices & Printers”. Now type the following command into a run box:

printui /s /t2

Select your printer and click on “Remove…”. Select “Remove driver and driver package.” Click “OK” then click on “Yes”.

Click on “Delete”. Download and reinstall the printer software. If you are using Microsoft Windows 10, then follow these instructions.

Remove the printer software from “Apps & Features”. Then remove the printer from “Printers & scanners”. Now type the following command into a run box:

printui /s /t2

Select your printer and click on “Remove…”. Select “Remove driver and driver package.” Click “OK” then click on “Yes”.

Click on “Delete”.

Download and reinstall the printer software. These instructions were written for a Hewlett Packard 7155 printer with Microsoft Windows 10. The Macintosh instructions are for newer Macintosh operating systems in the High Sierra, Mojave, etc. realm.

The instructions for the hardware troubleshooting for printer offline error can certainly be used for other printer manufacturer’s. For example Brother, Lexmark, Dell, etc.

Canon Printer Error C000 – Troubleshooting

Another computer problem in the world order. This one deals with a printer problem. The initial original question is quoted verbatim below.

I have an MX922 printer problem. Printer shows Service Code C000. I have turned printer off, unplugged it, plugged it in and turned it on and still get the same error. I have done this several times with the same result.

What fixed this Canon printer error C000 was actually reinstalling the printer cartridges. This individual took out the existing printer cartridges and then reinserted into the cartridge holder. Ink cartridges are also known as ink tanks.

After this procedure this individual was able to clear that dreaded Canon printer error c000. I will give you some additional tips that may clear this C000 error. You can make certain that any printer packing material(s) have been removed from your printer.

For safe transportation of your printer during shipping, printer manufacturers often times including packing material to protect your printer. You need to remove this material or else you could receive the dreaded Canon printer error C000. Also, clear any jammed paper and or obstruction paper feed path.

Basically, anywhere paper moves inside your printer, you need to check for jammed paper. Anything that obstructs the movement of paper could also cause this C000 error. The following is a list of paper jams and associated error codes.

  • 1300 Paper jammed at output slot
  • 1304 Paper jammed when automatic duplex printing
  • 1311 Paper loaded in upper cassette is jammed
  • 1312 Paper loaded in lower cassette is jammed
  • 1313 Paper jammed by machine when pulling in printed paper
  • 2801 Document is jammed in Auto Document Feeder

As you can see, there are quite a few places that paper can become jammed inside of a printer. Automatic duplex printing means double sided or both sides of paper printing. The output slot is where you grab your paper when printing finished.

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The automatic document feeder is used when copying, faxing, scanning, etc. This is where you place sheets that are automatically pulled into the printer, instead of placing them on the glass. Some printers have more than one cassette where you load paper.

Paper fed into the printer from these cassettes or trays can become jammed. Also, make sure to look for obstructions in these areas. Finally, small jammed or turn pieces of paper can cause this dreadful Canon printer error C000.

If none of the above tips and instructions clears that error, then you can try the following. Power off your printer. Disconnect the power cable from the wall outlet.

Press and hold the power button on your printer for 30-60 seconds. Leave that printer disconnected from power for 5 minutes. Reconnect the power cable.

Power on your printer and see if it will now print. Canon recommends getting your printer serviced if none of these tips solve your printer problem. However, I will include one last tip.

If your printer continues to jam paper, then make sure to check the printer rollers. There are rollers inside your printer that actually grip onto the paper itself. These rollers get dirty over time just by dust alone. Clean any and all of these rollers with 99 percent isopropyl alcohol.

This type of alcohol is also known as rubbing alcohol. You should be able to purchase this fast drying liquid at stores similar to Walgreens. Also, you could include the cleaning of the printer rollers as routine maintenance.

Jammed paper could be the result of printer rollers that just need a good cleaning. The links I provided in this blog post are official web pages from Canon, that provide further more detailed instructions with photos and at least one video. Believe it or not, printer paper can get stuck and jammed behind paper trays, causing the C000 error to appear.

You would just pull out any paper tray(s) and remove any paper found. You want to remove even small pieces of paper from your printer. Printer paper can get torn inside your printer, which could cause this C000 error to appear.

This individual was able to fix their Canon printer error C000 quite easily, by just reinstalling the printer cartridges also known as ink tanks. However, often times printer errors are not this easily fixed. These instructions and tips were written for a Canon Pixma MX922 with the Canon printer error C000 code.

However, you could use these same instructions and tips to possibly clear this same error message from other Canon printers.

Avast Antivirus Stopped Working – Troubleshooting Tips

Another computer problem in the world order. This time an individual needed help with their anti-virus software on their computer. The original question is quoted verbatim below.

I am visiting Lexington KY from Australia. I have been having trouble opening my avast anti virus for several days since I stayed in Washington DC. The current license expires in May. In desperation I have just purchased a new subscription for 2 years, and I have downloaded it to my computer, but I can’t complete the installation. I have been through the process as far as the screen that shows the installation in progress, but after that I don’t get a screen saying installation complete. Can you help?

This individual claimed that while visiting Washington District of Corruption, they they downloaded a newer version of Avast anti-virus. However, they were not 100 percent positive.

They then ran a complete anti virus scan. You do NOT necessarily need to download and install the latest version of your anti virus software. However, it is indeed a productive decision.

Also, when dealing with computer software, it is a productive idea to allow as much attention to details as possible. Try becoming more aware of what software you have installed and whether or not you upgraded it. This individual claimed that after performing that virus scan nothing worked with their Avast software.

This individual was using a computer with Microsoft Windows 10 operating system installed. Another quagmire this individual was facing, dealt with the fact they were using an old email address that they had not accessed in quite a few years for their Avast account. You can always learn from other peoples fuck ups.

Always try to use current accessible email addresses with your Internet accounts for access. Always update your email addresses that are attached to any important accounts. This individual wasted time and money, because they were using an old antiquated email address for their Avast paid account.

Finally, this individual admitted that they may have contracted a virus when they connected to an Internet cafe in the Washington District of Corruption. You should always proceed with caution when connecting to Internet cafes and any public network. I will provide more details on the difference between public and private network connections later on in this blog post.

I would remove all instances of Avast antivirus in “Apps & Features”. Then I would reinstall Avast. You will need to make sure you have a working license key.

Also, you could perform a system restore. Restore your computer back before this problem occurred. Antivirus software by no means is a perfect niche.

Avast anti virus certainly is NOT perfect. Avast and AVG anti virus software are actually controlled and owned by the very same corporation. There is no competition in America.

Anyways, whenever your anti virus software stops functioning, then you should try to either fix that software or just remove and reinstall. However, Microsoft Windows 10 registry can become problematic. The Microsoft Windows registry can become filled with junk entries.

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My tip is to perform a registry scan with Ccleaner right after you remove your anti virus software. You can try to just remove and reinstall your anti virus software. However, it could be a Microsoft Windows registry problem that is causing your anti virus software, to no longer work properly.

If you do not want to fucking waste time trying to troubleshoot your failing anti virus software, you can always perform a system restore. Click the Windows 10 start menu icon in lower left corner. Select Search and type in System Restore.

Click on Create a restore point. A System properties window will open up. You should be in the System protection tab of that window.

Click on System Restore. Another System Restore window will open up. Click on Next. In the next window you will be able to select your restore point.

Also, you can place a check box in the Show more restore points. What you want to choose here is a date and time before you were having your current problem. Choose a restore point back to before you were having your current computer problem(s).

Now you click Next. In order to begin system restore, you select Finish. Your computer will have to reboot in order to restore it back to the restore point that you picked.

Whenever connecting to public networks like Internet cafes, you should proceed with caution. Microsoft Windows 10 will ask you if you want to connect to a public or private network, when you first connect to a different network interface. You need to understand the difference between a public network or private network.

A public computer network basically is one that is wide open and available to anyone. A private network is one that you would use at home or office. Private networks are supposed to become more secure.

Public networks can place your computer at risk. Anyone connected to that same network, could possibly see your computer name, shared data, etc. Somebody could circumvent your computer security just by seeing your computer name.

All they would have to do is ping your computer name and then obtain your Internet Protocol address. With this information they could break into your computer. Also, you must become aware of any data shared on your computer.

On a public network any of these data shares can and will be accessible to everyone on that network. When in doubt you probably want to always connect “Private” when using public Internet. It does not matter if it is at a library, Internet cafe, coffee shop, etc.

If you want your computer to remain more secure, then choose “Private”. If you decide to connect via “Public” network, especially on a Microsoft Windows computer, you had better have your computer locked down. Make certain at the very least the Microsoft Windows firewall is turned on.

Do NOT enable file and printer sharing. Also, make certain your computer requires a password to logon. I would not recommend that you ever choose “Public” network when using public Internet connections. However, it is your choice and you have been warned.

This individuals problem with their Avast anti virus, may have been the result of them connecting to an Internet cafe. These instructions and tips were written for a computer with Microsoft Windows 10 operating system, However, you could use these tips and instructions as a basis point for other Microsoft operating systems.

Unsolicited Google Calls – Actually Exist?

Asus ATK Driver – Missing Solution

Another computer problem on a third party website where I earn supplemental income answering computer and technology related questions. This problem deals with a Microsoft Windows driver being deleted. Here is the initial original question quoted verbatim.

I have an older ASUS laptop with Windows 7, I accidentally removed the ATK driver a few months ago. How can i get it back?

This individual was using a K53U Asus laptop computer with Microsoft Windows 7 operating system installed. This individual claimed that installing Microsoft Windows 7 updates, was not the culprit. You can download and install Snappy driver installer.

That software should detect any missing drivers. Snappy driver installer, is free software that will detect missing driver(s) as well as any driver updates. I would proceed with caution when working with Microsoft Windows drivers. One mistake can cause your Microsoft Windows computer to not boot properly.

Snappy driver install does NOT have the most user friendly interface in my opinion. Also, Snappy driver installer is a stand alone application. Meaning that there is no setup.exe or install.exe to run.

There is no software installer that you need to open. Snappy driver installer comes in a .zip file format. You will need to unzip this software.

Microsoft Windows operating systems have a built in file decompress tool. You just right click the Snappy driver installer download and select “Extract Here”. This will extract the folder contents to the same folder that the compressed file is located in.

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Double click SDI_64_R1811 to open it. You will see a list of missing drivers or available driver updates. Select the ATK driver by placing a check into the empty box with your mouse and then click on the green “Install” button.

Depending on the size of the download, it will take some time to download and install. You may be required to restart your computer. Snappy driver installer has an expert mode, which I do NOT think is necessary for most end users that need to just install one driver.

I personally never fuck with Microsoft Windows hardware operating system drivers. All it takes is one faulty driver and your computer may not boot correctly. Also, Snappy driver installer has a “Create Restore Point” feature.

What this does is create a Microsoft Windows restore point at the exact time that you select that option. This allows you to use Microsoft Windows system restore, in case that driver has problems. This is a safety feature that could save your ass and keep you from having to get out of a major quagmire.

Snappy driver installer is only one of two driver installer tools that I have used over the past 10 years. The other one is called Driver Pack solution. That program is similar in nature.

As a computer technician these tools can really save time without having to download each individual hardware driver from the Internet. Also, sometimes you may run across a computer that is old, and you may not find the missing driver(s) on the original equipment manufacturer’s website. This is where a tool like Snappy driver installer or Driver pack solution can come in handy.

However, any time you install or update drivers, you might want to proceed with caution. I never wasted time updating drivers in the decades that I have used computers. This to me is a huge waste of time and could possibly result in a non booting operating system.

The only time I messed with drivers is when they were missing or they might be possibly buggy, causing blue screens, causing another problem, etc. If you have experience dealing with hardware drivers, then Snappy driver installer and Driver Pack solution can speed up the hardware driver installation process when reinstalling the computer operating system. These instructions were written for an Asus K53U computer with Microsoft Windows 7 operating system.

However, you can use these instructions and tips for other computer brands, models, and Microsoft Windows operating systems.

Locked Computer Screen – by Microsoft Security Troubleshooting

Another Microsoft computer problem, imagine that. I received a question pertaining to a computer being locked, on a third party website where I earn supplemental income answering computer and technology related questions. Here is the original question quoted verbatim.

My HP laptop has been locked by Windows Security. They locked my computer and viruses are being sent over my computer. I am communicating with you on a second computer.

This individual was using a Hewlett Packard computer with Microsoft Windows 10 operating system. They were communicating with me on a computer with Microsoft Windows 7 operating system. They were able to fix this issue by powering and back on their computer.

Press the power button on the Windows 10 computer until it powers off. Make sure to keep the power button pressed, until it powers off. You will be performing a cold boot.

Once the computer completely powers off, then try to power it back on. See if you can log in if boots to the login screen. This individual claimed that they received a verbal message stating that their computer was locked by Microsoft security team.

Microsoft does not hire employees to lock your computer. Microsoft also does not call people out of the blue. There are a great many Microsoft support scams.

This to me is another one of those scams. The perpetrators will use your emotions against you and get you to call a phone number or visit a website. Then they will lure you into giving them plenty of money.

There is another form of malware called scare ware. This is exactly what I am speaking of. They will scare you into making a decision to purchase support at a possible ridiculous price point.

Just because cold booting your computer fixed this issue, does NOT necessarily mean that you are clear and free. You may have been infected by malware, spyware, and viruses. You will want to perform full malware, spyware, and virus scans on your computer.

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Since this computer had Microsoft Windows 10 installed, you could use the built in already installed Microsoft Windows defender. Windows defender will scan for both malware and viruses. Microsoft Windows defender may not be the best malware and virus scanner.

However, it still may detect infections. Windows 10 has a free malware and virus tool already installed called Windows Defender. Run a scan with it.

Click the Windows 10 start menu icon in lower left corner. Select “Search” and type in “Windows Defender”. Select “Windows Defender Security Center”.

I also use Emsisoft Emergency Kit, to scan for malware and spyware. SuperAntiSpyware is another tool I use to scan for malware and spyware.

You do NOT necessarily have to use the above malware, spyware, and virus tools. Microsoft Windows defender is convenient and not that difficult to use. Plus now Microsoft Windows defender is designed to scan for malware and spyware infections, as well as for virus infections.

The point is to run some malware, spyware, and virus scans. I would NOT fell pressured to call any phone number or visit any website offered in these potential scare ware scams. Not only will you be paying potentially a lot of money for these services, but you may be allowing somebody nefarious access to your computer.

Once they gain access to your computer, they then gain access to all your data. They could install malware, spyware, and even viruses now. Also, they could literally install a keystroke logger that will log all of your mouse clicks and keyboard activity.

Believe it or not, they could be watching you use your computer, all after they hung up the phone or disconnected the remote support connection. Another tip is to always back up your computer data, because you just never know when you will end up in a computing quagmire. You need to become cautious of what websites you visit.

Also, you need to think of a plan of action, if you do indeed run across a locked computer screen caused by malware. You do not necessarily want to become emotional about your predicament and make further mistakes. You could also perform a system restore.

You could restore your computer back to before you had this problem. This could potentially remove any nefarious malware, spyware, or virus from your Windows 10 computer.

Connect HP Wireless Printer to MAC – Instructions

Another computer question to answer on a third party website where I earn supplemental income answering computer and technology related questions. This one deals with printing wireless from a Macintosh computer. Here is the original initial request quoted verbatim.

I’m not at home but I have my MacBook air and HP Officejet 4650 with me. I can’t remember how to wireless connect the two.

This individual was using a Macintosh with Macintosh operating system 10.12 Sierra installed. You need to connect your printer to a wireless router. You cannot connect your Macintosh computer directly to your printer without a wireless router.

You have to know the Service Set Identifier and accompanying password. Then you would physically go to your printer and connect the printer to the wireless router using the correct Service Set Identifier and accompanying password. If you do not know your Service Set Identifier and password, you can log into your wireless router to obtain and or set these two items.

Many new wireless routers have default Service Set Identifier’s and passwords already configured for you. You could just use those or set your own. Once you have this information you would need to enter this information into your printer.

Most new printers have Liquid Crystal Displays so that you can navigate your printers networking configuration. Another item you need to accomplish is to make certain that your Macintosh, wireless printer, and wireless router are all on the same sub network. For example if your printer’s Internet Protocol address is 10.0.0.2, then you would want your Macintosh to have an Internet Protocol address of 10.0.0.3.

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Your Macintosh must be on the same sub network as your wireless printer so that they can communicate with each other. Also, you can give your printer a static Internet Protocol address or use a Dynamic Host Configuration Protocol address. A static address never changes hence the term “static”.

Once your printer successfully obtains an Internet Protocol address, then you should be able to print. However, this individual owned a Hewlett Packard OfficeJet 4650 printer and must install some software. If you own this same exact printer and are using Macintosh Sierra 10.12 operating system, then you can download and install the printer software.

Please do NOT connect the printer to your Macintosh computer until the installation program instructs you to. Hewlett Packard printer installs can be quite lengthy, so you might want to become patient. As long as you connected your printer to your wireless router successfully, then the installation program should detect your printer on your local network.

The Hewlett Packard printer installation will then begin installing the printer driver and possibly additional printer software. Hopefully, now you should be able to print and scan. These instructions were written for a Macbook Air with Macintosh Sierra 10.12 operating system printing to a Hewlett Packard 4650 printer.

However, you can certainly use these instructions as a basis point for other Macintosh operating systems, other printer brand and models, and even different operating systems like Microsoft Windows operating system and Linux operating systems. When it comes to wireless printing the first most important task to get your wireless printer connected to your wireless router, which is what this blog post was mostly about.