Malware Removal Windows 10 – Instructions For Blue Screens

Malware Removal Windows 10

Another computer problem in the world order. This time an individual is having blue screen problems with Microsoft Windows 10 operating system. What else is new in Microsoft land?

Here is their initial request:

"Scanning for malware and computer went to blue screen and will not boot. Can it be recovered?"

This individual was using a Dell Inspiron computer with Microsoft Windows 10 operating system installed. They were NOT able to use system restore. I was NOT able to remotely connect to this computer and you will find out the error soon enough.

Here is my response:

Are you able to boot into the advanced options? If so try command prompt safe mode with networking option. If you are unable to access the advanced options menu, then you can create a recovery drive.

You would need another computer with Windows 10 to create this USB flash drive. Anyways, you can type in this command to run a system file check:

sfc /scannow

I recommend running it two or three times. This individual could NOT download any remote support software. They received the following error message:

"...is not recognize as an internal or external command, operable program or batch file."

You are receiving this error when trying to download from the Internet, could be because your computer is having problems. I would recommend running malware, spyware, and virus scans. You can use my preferred spyware removal tool.

I can provide a link to the free version if you want. You can run a virus scan with Windows defender that is built into Microsoft Windows 10. What program were using to scan for malware?

This individual was NOT able to download anything from the Internet. Desperate times require desperate measures. You might be able to run a scan with Windows defender in command prompt.

I am looking for the exact command to run. Please type the following command including the quotes:

"%ProgramFiles%\Windows Defender\MpCmdRun.exe" -Scan -ScanType 1

You should be able to open up another command prompt with administrator rights while system file check scan is still running. This individual received a cannot find path specified error. This is a common occurrence in Microsoft Windows when malware, spyware, viruses have infected your computer.

Even a corrupt Microsoft Windows installation will cause these types of error messages. You can try this command instead:

"%ProgramFiles%\Windows Defender\MSASCui.exe" -QuickScan

This command will try to open the Microsoft Windows Defender graphical user interface and perform a quick scan. This individual was still not able to start a Windows Defender virus scan. Can you browse to this folder?

C:\Program Files\Windows Defender

You would need to use this command twice to go to the root of C:

cd ..

Then type in:

cd Program Files

cd Windows Defender

If you are able to get to that directory you can enter these commands:

MpCmdRun.exe" -Scan -ScanType 1

MSASCui.exe" -QuickScan

After the system file check scan is complete then restart your computer and see if you are able to boot into normal windows mode. If you cannot then you can try performing a check disk scan. Type this command:

chkdsk c: /f /r

Type Y for yes at a volume in use message. Restart your computer and do not touch the keyboard. A check disk scan should begin within 10 seconds.

If a check disk scan does not begin, type the command again and schedule it again. Running system file check and check disk scans might fix your computer enough so that it will boot normally. This individual had been using Spyhunter to scan for malware.

These tactics did NOT fix this Microsoft Windows 10 problem. Have you tried a "Reset this PC"? After running system file check and check disk scans sometimes system restore and reset this PC will work.

If you do NOT have any important data on that computer, you might be able to perform a factory recovery or reset. You might find it in a F11 or F12 menu. You would press one of those keys before Windows tries to boot.

If you know your Dell service tag, then you can try to find out how to perform a factory reset on the Internet. Since I do NOT own any newer Dell computers, it is difficult for me to know what keystroke will take you to a factory reset option. I know that older Dell computers would sometimes include it in the F8 advanced boot options menu.

This is one of those cases where preventative maintenance may have been productive. Here is a gold tip. You should always make sure you have recovery media as soon as you purchase a new computer.

Most computer manufacturers are cheap and will not include recovery discs. However, most of them give you the ability to create recovery media. Create your recover media as soon as you receive your new computer.

Microsoft Windows 10 has another option to create recovery media. However, you would need a second computer with Microsoft Windows 10 operating system installed. You would then create a recovery drive with that second computer.

If you are technology proficient enough, you can take the hard drive out of this computer and install it in another computer with Microsoft Windows 10 operating system. You would then perform your malware, spyware, and virus scans. You cannot perform a system file check in this manner.

However, you can perform a check disk scan. Also, you could use my preferred PC optimization tool to clean up junk files and the windows registry. If you are still not able to fix your Microsoft Windows 10 blue screen problem, then you potentially could purchase recovery discs from Dell, Amazon.com, and or eBay.com

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Video TDR Failure NVLDDMKM.SYS – Windows 10 BSOD Diagnosis

Video TDR Failure NVLDDMKM.SYS

Another computer problem in the world order with Microsoft Windows 10 operating system. What a crappy operating system Windows 10 is. Anyways, this time an individual kept receiving the proverbial Microsoft blue screen of death.

Here is their initial request:

"Windows 10 - Video_TDR_Failure (NVLDDMKM.SYS) Video TDR Failure."

This error can be caused by many reasons. I am always suspicious on a computer with Microsoft Windows 10 operating system installed, that perhaps malware, spyware, virus, etc. are the culprit. Yes those nasty infections can and will fuck with video drivers.

NVLDDMKM.SYS is part of the Nvidia graphics driver sub system. Here is my response to this request:

Please restart it into just "Safe mode with command prompt". In a command prompt run a system file check scan:

sfc /scannow

Also, you can try "Last known good configuration". Another scan to run is:

chkdsk c: /f /r

This individual was able to boot this computer into "Safe mode with networking" after performing two system file check scans. I remotely connected and performed my usual troubleshooting. I ran a scan with my preferred malware and spyware removal tool.

This individual had another third party malware removal tool. However, both of these tools did NOT find any objects. Also, I ran a full scan with Microsoft Windows Defender. Microsoft Windows Defender did NOT find any objects.

I then used my preferred PC optimization tool. This tool almost always finds junk files and will clean up the windows registry. I checked Microsoft Windows updates and device manager.

I did NOT notice anything out of the ordinary. This computer would NOT boot without a blue screen of death. Luckily this computer would boot into "Safe mode with networking". Finally, I scheduled a check disk scan.

However, this did NOT solve the problem. Another area that you can try to diagnose is Video drivers. When researching this further there could be problems when updating your Nvidia video graphics card drivers. Also, Microsoft Windows system restore would NOT work because there were no restore points.

I tried to perform a "Reset this PC" but would not work in safe mode with networking. This computer required the creation of Microsoft Windows 10 recovery drive. Type in "Recovery Drive" into a Cortana search bar.

Choose "Create recovery drive". If you choose to leave the check box for "Back up system files to the recovery drive" this will allow you to reinstall Microsoft Windows 10. You will need a universal serial bus flash drive with at least 512 megabytes in size.

You do NOT need to create this drive on the same computer that you are having problems with. You can use another computer with Microsoft Windows 10 operating system installed. Then you would boot off this recovery drive.

This allows you to access command prompt, system restore, reset this PC, etc. Also, you would be able to reinstall Microsoft Windows 10 if necessary. Some end users on the Internet were claiming that Microsoft Windows updates caused this Video TDR Failure NVLDDMKM.SYS blue screen.

If this were the case in your situation, you could try manually uninstall the culprit Microsoft Windows update. Browse into "Settings". Now you want to choose "Update and Security". Click on "View update history".

Click on "Uninstall updates". Select the offending Microsoft Windows update by clicking on it. Then choose "Uninstall".

Some other individuals were claiming that upgrading their Nvidia graphics card drivers was the culprit. They recommended reverting back to the previous driver version before these blue screens appeared. Microsoft blue screen of death problems can be quite difficult if not impossible to diagnose.

Hopefully, some of these tactics helps you diagnose your Video TDR Failure NVLDDMKM.SYS blue screen problem.

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Windows 10 Update and Restart – Not Working Fix

Windows 10 Update and Restart

Another Microsoft windows 10 update problem. This time Windows 10 update and restart functionality would not work for this individual. I received another request on a third party website where I answer computer and technology related questions to earl supplemental income.

This individual has a Dell Inspiron 15 with Microsoft Windows 10 operating system. A couple weeks ago I scheduled and completed a Windows update. This time I can't close the computer unless I choose either update and shutdown or update and close.

I tried both but it does not update. It closes or restarts without updating. Here is the original request:

"My computer is not doing updates. I click update and restart or update and shutdown, but it is not updating."

There are so many problems with Microsoft Windows 10 updates, that I do NOT know where to begin. As a computer technician that makes a living fixing computer problems, Microsoft Corporation is NOT a legitimate technology company. This company just uses millions if NOT billions of dollars to seduce their customers with marketing tactics.

Anyways, I am sure you browsed here looking for a solution. I was able to fix this problem, by performing standard troubleshooting. The first thing I noticed is that McAfee antivirus trial had expired.

Antivirus software can and will interfere with Microsoft Windows 10 updates. This software was removed since it was expired. I checked to make sure that the Windows 10 firewall was turned on.

Also, I noticed in "Services" that the "Windows Update" service was set to manual. Now on my Microsoft Windows 10 computer I have updates disabled and Windows Update service set to manual. That is because I control when updates are installed and I have to manually install them.

However, I have NOT had a problem where a Windows 10 update and restart does not work. Microsoft Windows 10 updates would NOT install via update and shutdown either. You can type the following into a "Run" box, to get into services.

services.msc

Scroll down until you see "Windows Updates". I would recommend setting this to "Automatic" to try to fix this problem. Double click or right click "Windows Updates" and then choose "Properties".

From a "Startup type" drop down menu, you want to choose "Automatic". Click on "Apply" and then click on "OK". Also, on this particular computer I noticed that this wuauserv service was NOT running.

You want to start this service by clicking on "Start". You want to make certain that this service starts successfully. If it does not then Microsoft Windows updates will not install correctly.

On this individuals computer, this service started successfully and I was able to configure it to "Automatic". You can always go back and change this setting to manual again, after these updates install successfully. This individual never told me that they changed it to manual themselves.

When it comes to fixing issues remotely, I prefer to complete my troubleshooting tasks before a restart. I ran one iteration of a system file check. Type this command into a command prompt with administrator rights:

sfc /scannow

Also, since the McAfee antivirus trial software had expired, I ran a quick virus scan with Windows Defender. Windows Defender did NOT find any infections. Windows Defender is free software and is already installed with Microsoft Windows 10 operating system.

As part of my routine troubleshooting, I ran a malware and spyware scan with my preferred spyware removal tool. No malware or spyware objects were found with this tool. Finally, I ran Cleaner and Registry scans with my preferred PC optimization tool.

I asked the individual to restart their computer to try to trigger the Microsoft Windows 10 Updates installation. I have NOT heard back from them since. This normally means I fixed their most common computer problem. Hopefully, you were able to fix this Windows 10 update and restart not working problem.

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Windows Password Reset and Recovery – Utility With Instructions

I recently received an in person computer repair customer. There request was pretty typical. They wanted me to try to reset their Microsoft windows password.

This is a return customer of mine. They brought me a Gateway all in one computer with Microsoft Windows 7 operating system. This blog post is NOT written for hackers or thugs that stole a computer and now need access to it.

This blog post was written for real people not able to login to their Windows account. You will need either a CD-ROM or USB flash drive. Then you will need to download the most recent version of offline Windows password & registry editor. This is my preferred Windows operating system password reset utility.

Amazingly, this software is free. As of the time of this blog post creation, version 140201 is the most recent one available. Once you download this software, which is eighteen megabytes in size, to your computer, you will then need to decompress this zip file.

Now you will have access to the 140201.iso file. You can then burn this .iso to a boot CD-ROM or USB flash drive. This tool is designed for both x86 32 bit and x64 64 bit operating systems. This windows password reset and recovery tool is compatible with Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7, Microsoft Windows 8, Microsoft Windows 8.1, and Microsoft Windows 10 operating systems.

This utility is actually a Linux program. I am loving the irony here. Anyways, you boot off your CD-ROM or USB flash drive that you just created.

On some computers you may need to adjust UEFI or SATA controller types. For example the first time I had to switch from SATA IDE from SATA AHCI in the basic input output system. Also, you may have to change the boot order in your computer basic input output system.

You can always choose to start your computers boot menu. For example Dell and Gateway computers have an F12 boot menu where you can pick which device to boot from. You will be present with a Linux "boot:" prompt.

For most instances you do NOT need to perform anything else. Just let the Linux operating system boot. You will be presented with any Microsoft Windows partitions. Look for one that is labeled "BOOT".

For example:

/dev/sda1 BOOT

Most likely this is the partition where your passwords are saved. If you have more than one partition choose the BOOT partition, by either hitting enter or choosing a number that corresponds with it.

Now you select the registry path which is normally:

WINDOWS/system32/config

Now choose option 1 which is "password reset (sam)". You will actually be blanking your Microsoft windows user password. Then you will choose 1 "Edit user data and passwords".

Now, look through the list of usernames. For example:

01f4 Administrator ADMIN
02c7 pamela

You will need to enter the hexadecimal number in the very first left hand column to choose that user. For example type in the following for pamela:

02c7

Hit the enter key after typing in 02c7. Now you choose option 1 "Clear (blank) user password". You should receive a "Password cleared!" message.

Now type in q or hit enter. You will be asked if there is something to save. Type in Y to save your changes.

You can now press Ctrl Alt Delete to restart your computer. This free offline windows password reset tool is fool proof. This tool almost always works on the first try, at least for me.

You should now be able to login to your Microsoft windows account without a password. In this case you would click on pamela an viola you have now learned now to reset your Microsoft windows password.

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Windows 10 Crash Repair – Instructions

Another Microsoft Windows 10 problem in the world order. This time an individual needed help with a constant crashing Microsoft Windows 10 computer. This individual submitted their request on a third party website where I earn supplemental income answering computer and technology related questions.

Here is their initial request:

"My computer continues to crash over and over no matter what I am trying to do, also when I try to send an email I get a message back that my own email is marked as spam! Help please!!!!"

Here is my response:

Also, if you have not done so already you might want to run some malware, spyware, and virus scans. I can recommend and give you instructions for some spyware and virus tools. You can download my preferred malware and spyware removal tool for free.

Make sure that program is updated before you run a scan. I was able to remotely connect to this computer and perform the following maintenance. I ran a malware and spyware scan.

Five major malware objects were found. This required a restart of Microsoft Windows 10, in order to completely remove these objects. This computer did NOT have third party antivirus installed.

However, Windows defender was updated and functional. I did NOT run a virus scan because one had already been performed earlier that morning, when viewing the Windows defender log. I ran one instance of an system file check scan.

In order to perform a system file check, you will need to open a command prompt with administrator rights. Then you want to type this command verbatim into the command prompt. Press enter and a system file check scan will begin.

sfc /scannow

I did NOT schedule a chkdsk scan because this computer needed a restart to remove the malware objects completely. This individual did NOT complain of anymore crashes. However, this did NOT fix the email messages being marked as spam.

Here is my tip to try to rectify their email being marked as spam problem. You might want to start using the new version of Gmail. I noticed your using the older version of gmail.

You would log into your Gmail account and start using the new version of it. Also, you could try using a different web browser and see if that fixes the problem. This individual did NOT respond back claiming their email is still being marked as spam.

When email providers like Gmail, upgrade their email systems, it is advisable to begin using their newest email system. Sometimes email providers like Gmail, Yahoo, Hotmail, etc. allow you to use their older web based email systems. Also, a quick test of a web based email system, is to use a different web browser.

If you see the exact same problem, in this instance, your email messages being marked as spam, then that rules out it being web browser specific. I am suspicious it is because they are using an older instance of Gmail. If you are still NOT able to rectify a crashing Microsoft Windows 10 computer, then I would highly suggest you run a check disk scan.

You will need to open up a command prompt with administrator rights. Then you want to type the following command and press enter.

chkdsk c: /f /r

Next, you want to type Y for yes when notified that the file system is in use. You will then need restart your computer. Do NOT touch the keyboard.

A check disk scan should begin in about 10 seconds. This is a full comprehensive scan that can take hours to complete. There are five total stages and eventually your computer will restart and boot Microsoft Windows 10.

If check disk scan does not begin, you can go ahead and issue the check disk command again. Remember, you must type this command into a command prompt with administrator rights. This blog post was written for a Microsoft Windows 10 operating system, but can certainly be used as a basis point to try to perform Windows 10 crash repair on other Microsoft Windows operating systems.

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Windows 10 Start Menu Not Working – Potential Fix

Another computer problem in the world order. This time another problem with Microsoft Windows 10. A client from a third party website where I earn supplemental income had a Windows 10 start menu not working problem.

This is a common problem with Microsoft Windows 10. Here is their initial request:

"Start does not open, notifications does not open."

I was NOT able to remotely administrate this computer, so I had to guide them with instructions. Here is my response with instructions:

You might be able to perform a Windows system restore. Restore Windows back to before you were having this problem. Press Ctrl Alt Delete keys at the same time.

A blue windows should open up. Select "Task Manager". Click on "File" from top menu. Select "Run new task".

Place check next to "Create this task with administrative privileges". Type in "cmd" without quotes". Click on "OK".

Type this command into a black command prompt window:

rstrui.exe

A system restore windows should open. Click on "Next". Choose a restore point by clicking on one, then click "Next".

Try to choose a restore point back to before you were having this problem. Click on "Finish" to confirm your restore point. Windows 10 system restore will need to restart your computer and can take awhile to run.

Eventually Windows 10 will boot normal. Hopefully, this will fix your problem. You can try to open a command prompt by pressing and holding the windows key and R key at the same time.

A run box should open up. Type in:

rstrui.exe

See if system restore will now open. Press windows key and X key at same time. Select command prompt.

Type in rstrui.exe. Will file explorer open? It is a yellow file icon on your bottom task bar. Are you able to see your icons on the bottom task bar?

Click on yellow file explorer icon and see if it will open. At the top of file explorer look for "This PC". You can type in text into that bar.

Type in cmd and press enter. A black screen should open up with c:\windows\system32>. Type in this command into black window.

rstrui.exe

This individual still could NOT use search, notifications, or start menu icon. Also, they claimed that system restore did not complete successfully. Open file manager the way you did before.

Open a command prompt through file manager. Perform a system file check scan three times in command prompt.

sfc /scannow

Reboot Microsoft Windows 10. Try performing a system restore. If it does NOT complete run a chkdsk scan in a command prompt.

Reboot the computer after scheduling a chkdsk scan.

chkdsk c: /f /r

Type a Y for yes to schedule scan. Hopefully, these tips helped you solve your Windows 10 start menu not working problem.

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Startup Disk Almost Full Mac – High Sierra 10.13 Solution

Another computer problem in the world order. This time a client from a third party website where I earn supplemental income answering computer and technology related questions, had a Macintosh predicament. He kept receiving a warning telling him that the hard disk was almost full.

Here is his initial query:

It keeps telling me that I am running out of space, and it shuts down emails while I am writing them. I don't know how to stop this from happening. Can you help me with this memory issue?

This problem was NOT actually a memory problem, but rather more specifically succinctly a hard disk problem. You see when I checked his hard disk space, he had around 500 megabytes free. He had a 250 gigabyte hard drive installed in his Macintosh computer with High Sierra 10.13 operating system installed.

It tells me to use iCloud, which I have no idea what that is. Can you take control of this thing and fix it for me? Just got the error message, "Your disk is almost full save space by optimizing storage".

This Macintosh operating system High Sierra 10.13 "System" folder was using 190 gigabytes of disk space. That does NOT leave much space, pun intended, left over now does it. I was able to rectify this problem using multiple tactics.

First, I downloaded and installed my preferred PC optimization tool designed for Macintosh computers. This program was able to free up an additional 500 megabytes of disk space or half a gigabyte. Also, I configured his Macintosh system to use iCloud for as many files as possible.

For example personal documents, applications, etc. Also, I removed some cache files. I was able to free up a total of around 3 gigabytes of disk space.

This individual was using Apple mail configured for accessing his AOL email account. However, this account was using 40 gigabytes of disk space. I told this individual to go through his email inbox and remove emails that were not needed.

His AOL email account had nearly 10,000 email messages in the inbox alone. He agreed and said he would perform this task later. If you use Spotlight on a Macintosh computer, you can search for terms like "Cache".

Also, I checked Time Machine backups on this computer. None of them were enabled. Also, I checked for Time Machine local backups.

None were found. However, you can type this command into a terminal, which will search for local backup files. These can be quite large and are not obvious.

sudo tmutil listlocalsnapshots /Volumes/

You will need to enter in your Macintosh administrator password. If any files are listed, you can go ahead and delete those files.

Enter the following command to delete a snapshot file:

sudo tmutil deletelocalsnapshots 2018-05-18-002004

The end of this command "2018-05-18-002004" is actually an example local snapshot file. You would see a different numerical file. However, reading one blog post, the author claimed that they deleted 3 local snapshots which resulted in them being able to free up to 203 gigabytes of disk space

You read that correctly, a big fat fucking 203 gigabytes of disk space used by those local snapshots. I was NOT able to figure out nor rectify the situation with a "System" folder that was using 190 gigabytes of disk space. Another procedure I performed was to delete any duplicate programs in both "Applications" and "Downloads" folders.

Macintosh will label any duplicate program for you when browsing them with the Finder tool. Performing this step did indeed free up some additional disk space. This individual had 10 gigabytes of iTunes songs.

I was able to only free up around 3 gigabytes of total disk space. However, this individual could easily free up around 50 gigabytes if he were to clean up his email inbox and perhaps backup his iTunes collection to his iCloud account. These tips to clear that repugnant Startup Disk Almost Full Mac error were written for an Apple Macintosh computer with High Sierra 10.13 operating system installed.

You could certainly use these tips as a basis point for other Macintosh operating systems.

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Disk Boot Failure Insert System Disk and Press Enter Fix

Another computer problem in the world order. This time I was afflicted with a nasty computer problem. If any computer technicians out on the Internet tell you that they have never had problems with Windows 10 updates, they are most likely lying to you.

Microsoft Windows 10 updates have been nothing short of a disaster. I attempted to install three Windows 10 updates and ended up with a computer that would not even attempt to boot Microsoft Windows 10. I received the following boot time error:

Disk Boot Failure Insert System Disk and Press Enter

On the surface this could be a potential disaster. However, I think this is more of a Microsoft Windows error then anything else. I took off the computer case cover and disconnected the SATA cable from both the hard drive and motherboard.

The first time I tried to boot after this, Microsoft Windows 10 did indeed attempt to boot. However, first let me document what Microsoft Windows 10 updates I was attempting to install.

* KB4103729 adobe flash
* KB4103721 cumulative update
* KB890830 windows malicious software removal tool

These three types of Microsoft Windows 10 updates are quite prevalent on a monthly basis. I installed all three Microsoft Windows 10 updates manually. However, I received the following message when attempting to restart this computer via the "Settings" then "Update and Security" section:


"Someone else is still using this PC. If you restart now, they could lose unsaved work. Restart anyway."

The only fucking user account logged into this computer was the one I was logged into. I clicked on "Restart anyway" and this computer would not restart. Next, I tried right clicking on the Microsoft Windows 10 start menu icon, then selected "Shut down or sign out".

I selected "Restart" from this menu option and received the same error message. Finally, I pressed Ctrl Alt Delete and clicked on the power icon in the lower right hand corner and selected "Restart". This caused this Microsoft Windows 10 professional computer to finally restart.

However, when it booted back into Microsoft Windows 10, my problems did not disappear. I noticed that the "Personalized Settings" pop up window was not responding and literally told me that it was not responding. Also, I noticed that Microsoft Windows 10 audio service did not start up.

Overall, I noticed a very sluggish computing environment. Not too surprising for a Microsoft Windows computer. The biggest problem, at least to me, was that the hard drive was under constant 100% utilization.

I tried ending as many processes as possible. I think Microsoft Edge web browser may have been the culprit. I noticed 5 instances of Microsoft Edge running.

I did NOT try opening Microsoft Edge once. What the fuck is Microsoft Edge doing running when I never opened it? I decided to perform a Microsoft Windows 10 system restore.

I do NOT think it is productive to continue to use a computer with 100 percent utilization of Central Processing Unit, Random Access Memory, and or hard drive. A Microsoft Windows 10 system restore cured this nightmare of a Windows 10 update. Now I need to research why the fuck one of these updates wreaked this havoc.

I think kicking off a chkdsk scan and sfc scan is apropos. Perhaps, ditching Microsoft Windows 10 all together and installing Linux would be more logical?

UPDATE: A few minutes after writing this blog, a System File Check scan completed with the following message:


C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

I normally run sfc /scannow commands three times for good measure. Perhaps some corrupted Microsoft Windows 10 professional files were the culprit? Microsoft Corporation to me is corrupt.

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Microsoft Security Updates – Windows 10 Feature Update 1803

Microsoft Corporation released a major feature update version 1803 in April of two thousand seventeen. This update includes major new features. This update is known as the Windows 10 April 2018 update.

* windows autopilot deployment
* windows 10 security mode
* windows 10 kiosk
* kiosk web browser
* subscription activation
* additional deployment image servicing and management commands
* customize windows setup deployment
* new setupdiag command line troubleshoot failed windows 10 updates
* more controls windows update for business
* operating system uninstall
* microsoft edge web browser android and ios versions available

This update took an hour and a half to complete on my quad core computer with eight gigabytes of random access memory. This update is also referred to as the Spring 2018 Windows 10 update. Five total reboots took place before I saw the proverbial Microsoft login prompt.

If you have been keeping up to date with Microsoft Windows 10 security updates then this will become the only update available for install. However, if you have gotten behind or skipped some updates, those updates will also be installed, before this major new features update.

You can obtain this update via Microsoft Windows update or windows 10 media creation tool web page. This Microsoft update applies to Windows 10 and Windows 10 version 1709 operating system. This update does NOT replace any previous update.

Your Windows 10 operating system build number will now be 17134.1 after installing this update.

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Tech Support Scam – From Those That Claim They Are Microsoft

Tech support scam are nothing new in the information technology world. I received a request on a third party website where I earn supplemental income answering computer and technology related questions. Here is their request:

Someone from Microsoft called me about 10 mins ago and told me that my computer is being hacked. Can you help me. I don't know how long it's been going on but the man said it's been a couple of weeks.

This individual was using a computer with Microsoft Windows 10 installed. Here is my response:

Microsoft employees do not call out to users. However, there are a lot of scammers out their that claim that they are with Microsoft to try to scam you out of money. Yes, most likely a scammer.

How would anyone from Microsoft know if you were being hacked? You could run some malware, spyware, antivirus scans. Also, make sure that your software firewall is turned on.

I gave this individual some additional tips in case they were that paranoid, which I did NOT have to do. They requested I remotely connect to their computer, but declined. This would have required an additional charge, and would NOT have been necessary.

If anybody calls you claiming they are from Microsoft, then that means they are being deceitful. Microsoft does NOT pay people to call you about security. You need to learn how to use analytical, critical, logical, cynical thinking.

How in the fucking world would anyone from Microsoft know that you were being hacked? They would have to have access to your network connection and be running network scans themselves. Also, if anyone calls you making wild claims, why would you believe them?

These scammers can be quite deceitful besides just wanting your money. Some will remotely connect to your computer and install adware, malware, spyware, viruses, keystroke logger, tracker, etc. I used to hang up on these types of callers, until I instituted a better call screening system for my business.

When in doubt do NOT give access to your computer. When in doubt do NOT give out your credit card information.

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