CRMS – How to Fix MyITCRM Blank Page Clicking on Receive Payment

Are you receiving a blank page when clicking on "Receive Payment" in MyITCRM? I was able to fix this problem by uploading a revised include.php file to my webserver. You will need to download this zipped include.php file.

Rename your previous /modules/billing/include.php file to include.php.bak or whatever is conveniant for you. Then unzip and upload that new include.php file to /modules/billing/ directory, with your ftp program. Once uploaded now try to click on "Receive Payment" in MyITCRM. You should no longer receive a blank page.

CRMS

Also, you can copy and paste this Fixes #268 - Blank page error on processing payment for invoice code from MyITCRM's Github site, using vi, gedit, or your preferred command line editor. Once on that page click on "View". Now try to click on "Receive Payment" in MyITCRM.

You should no longer receive a blank page and be able to enter in a payment for one of your customers.

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About Author Aaron J. Berg



Aaron J. Berg is the owner of Anet Computers, host of the Reality PC podcast, and blogger at AnetComputers.com. For over thirteen years, he worked for fortune 500 companies and the United States Federal government supporting computers. Now he helps you solve your most common computer problems.

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