Another request on this third party website where I earn supplemental income answering computer and technology related questions. This time I received another printer request. I only support printers in the sense of helping individuals hooking them up and installing software.
Here is the original request:
“I am trying to connect a printer and I am not sure where I have to go to connect. The error message I get icy can’t open the application Driver Update-setup (1) exe because Microsoft Windows applications are not supported on OS X. Does this mean that this printer will not go with this computer.
I am not computer savvy at all.”
This individual did NOT care if they were able to print over universal serial bus cable or wireless. Also, they were using an Apple Macintosh computer with MAC OS X 10.10 operating system. They were trying to connect a HP DeskJet 2652 printer.
Here is my response:
Click on the Apple Macintosh logo above. Select “About this MAC”. I need to know what version you have installed.
For example Apple MACOS 10.11. If not you can browse to this link below and it should automatically detect what Macintosh operating system you have installed. You can install your HP DeskJet 2652 printer software.
You have to download and install a driver for your MAC otherwise your printer will not work. If you noticed I asked them what version of Macintosh operating system they had installed. Hewlett Packard’s website is designed to automatically detect what operating system you have installed.
However, with individuals whom admit they are not computer savvy, it can save quite a bit of time and headaches to just provide a direct download link. Speaking of direct links, if you have Macintosh OS X 10.10 otherwise known as Yosemite, you can download software from this HP DeskJet 2652 printer software link. You should be able to just click on that link and you should be prompted to save it to your computer.
This individual had a bit of a problem I think knowing where to find this downloaded software. I provided some instructions with an image. All you have to do is click on the link to download.
It is only an eight megabytes sized file.
You can use “Finder” to find your downloads. Finder is located in your Dock down below. Look for your “Downloads” folder.
Once you open up Finder you will see your Macintosh username on the left hand side. Click on your username to expand the contents. You should see a “Downloads” folder.
Refer to this image I just uploaded. This Macintosh user whom was NOT computer savvy was able to follow my instructions and successfully install the software driver for their HP DeskJet 2652 printer. They reported to me that they were able to print in color.
If you are NOT computer savvy there is no reason why you cannot install printer software. Here are some additional tips. Generally, I noticed with Hewlett Packard printers, that most times you must install the software first and then connect your printer.
Also, with my experiences as a computer technician most Hewlett Packard printers require you to install a driver from CD-ROM or an Internet download. Microsoft Windows does have a few printer drivers that come with their operating systems. However, most times with my experience most Hewlett Packard printers will NOT work out of the box so to speak.
I do NOT have nearly as much experience dealing with installing Hewlett Packard printers on Macintosh computers. Obviously, this was one of those cases, where you cannot just plug in your printer and begin printing in color no less. If in doubt I think it is always product to read your quick start guide that comes with Hewlett Packard printers.
This should NOT stop you from learning how to install printer software and or drivers on any computer operating system even Linux. Hopefully, this blog post helped you install HP DeskJet 2652 printer software on your Macintosh computer.
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