Another printer problem in the world order of computing. Here is the original initial request.
“It is not printing properly. HP PhotoSmart Premium C410A.”
Here is my original initial response.
What operating system are you using? For example Apple Macintosh, Microsoft Windows 7, 8, or 10. You can try to first remove the printer software and then reinstall the printer software.
You can download the printer software from the link below. This web page should detect your computer operating system. Make sure to download and install the full software.
This individual was having problems with an HP PhotoSmart Premium C410A printer connected to a computer with Microsoft Windows 7 operating system installed. When it comes to printer issues I only selectively deal with printer problems dealing with software and or computer operating system. This individual requested that I remotely connect to their computer and fix this issue.
I of course obliged. My first course of action was to completely remove the HP PhotoSmar Premium C410A printer software from this Microsoft Windows 7 computer. Next I used my preferred PC optimization tool to clean up this computer of junk files, temporary files, junk registry entries, etc.
I always run both clean and registry scans with this tool. I keep running these scans until little to no objects are found. Then I always download the most recent version of printer software available directly from the original equipment manufacturer.
I have had much better success with reinstalling printer software using these tactics. Also, I try to download the full suite of printer software. This always includes the printer driver plus any utilities.
Many times the full suite of printer software will include faxing and scanning tools. Printer software especially on Microsoft Windows operating systems will begin to have problems. Instead of trying to fix the problem, I just go ahead and remove and reinstall the printer software.
One problem I have noticed with printer software is that the major computer printer manufacturers do not provide the ability to perform a repair install on their printer software. Also, performing a reinstall without first removing the software does not fix problems. You are basically reinstalling the software on top of itself, which does not always fix problems.
That is why I include using my preferred PC Optimization tool after removing the printer software. Also, I have noticed that sometimes there are some weird quirks with printer software after removal. Using a PC optimization tool to clean up the registry and left over software remnants can clear up some of these quirks.
Software re-installation does not always occur as planned. In this case I was able to successfully remove the HP PhotoSmart Premium C410A printer software, use my preferred PC optimization tool, and finally install the printer software again.
I made certain that this individual could print successfully. Removing and then re-installing this printer software fixed the initial problem where this HP PhotoSmart Premium C410A printer was not printing properly.
This problem could have been caused by corrupted software, registry entries, etc.