A recent viewer on my Anet Computers YouTube channel claimed that they could not get a Microsoft security updates to install on their Windows 7 Machine. Knowledge Base 4041681 would not install. This person even tried to download and install this Microsoft security updates from the update catalog to no avail.
"Windows Update won't download this update. First attempt got to 11% and now its stuck at 0%. I tried the download supplied on your link but when I tried to install it, it had the same error code number as Windows Update (800580005).?"
I am going to go over some tips you can use to potentially fix this problem. However, since this update installed successfully on my computer and I won't be able to reproduce this problem, I can't give you any guarantees. First, thing you can try, believe it or not, is to disable any anti-virus or anti-malware software that is running in real time mode.
These types of software can actually block Microsoft security updates Windows 7 updates from installing. Now you can try to install this KB4041681 update. If successful, then obviously renable any anti-virus and or anti-malware software.
You can also try to run malware and virus scans to see if possibly your computer is infected. I definately recommend running these scans before you move forward. Another option is to run a chkdsk and system file check scan on your Windows 7 machine.
You must run these commands in a command prompt with administrative rights. Open up command prompt by typing in "cmd" without quotes into a run box on Windows 7 and then right clicking cmd. You want to choose "Run as administrator" in a pop up menu.
Type in "sfc /scannow" without quotes in that command prompt window.
Type in "chkdsk /f /r" without quotes in that command prompt window
C:\>chkdsk /f /r
Type in Y for yes when prompted with this message:
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in
process. Would you like to schedule this
checked the next time the system restarts? Y
You must reboot your computer for the chkdsk scan to begin. This sfc command will check for any corrupt system files on Windows 7. Another possibility if afore mentioned tips does not fix your Microsoft security updates problem is to use a program like Ccleaner. You can run a registry scan with this free application.
Ccleaner will attempt to clean your Windows registry, which may be causing your problem. I highly recommend that you back up your registry database, when using a program like this. You can always restore the windows registry from this backup file.
In closing, trying to help you with Windows 7 updates problems can be a nightmare. This 800580005 error does not seem that common. You can check out this Windows 7 updates error article from Microsoft, giving you some additional troubleshooting steps, like clean boot for an example.
About Author Aaron J. Berg
Aaron J. Berg is the owner of Anet Computers, host of the Reality PC podcast, and blogger at AnetComputers.com. For over thirteen years, he worked for fortune 500 companies and the United States Federal government supporting computers. Now he helps you solve your most common computer problems.