Install External Hard Drive Windows 10

I received another computer question on a third party website where I earn supplemental income answering computer and technology related questions. This one deals with using an external hard drive on a personal computer. Here is the original question quoted verbatim.

I have a 1TB WD Passport Ultra, Metal Edition that I purchased in April 2017 to provide a backup of my PC hard drive. S/N xxxxxxxxxxxx. There is a sticker on the back with my name on it and the number xxxxx-xxxxxxxxx.

This individual owned two Dell computers. A Dell Inspiron 620 and Dell Inspiron 3670. The Dell Inspiron 3670 was brand new. This individual wanted to use their one terabyte Western Digital Passport Ultra metal edition on their new computer.

All you have to do is connect your external hard drive to your Microsoft windows 10 computer and then format it. Open “File Explorer”. Right click the external drive and choose “Format”.

When purchasing external hard drives, you should first make certain that the one you want to purchase is compatible with your operating system. Some external hard drives are compatible with both Microsoft Windows and Apple Macintosh operating systems. Some external hard drives are only compatible with one operating system, Microsoft Windows or Apple Macintosh operating system.

You can perform a quick Internet search and find out what operating systems the brand and model of external hard drive is compatible with. If you are shopping at a retail store, look on the outside packaging to see what operating systems this external hard drive is compatible with. This can save you time and possibly money.

Your external hard drive may already be pre formatted. All you would need to do is hook up your external hard drive to your Windows 10 computer and then access it like any other hard drive. However, some external hard drives require that software installed on the drive detects your operating system.

Some external hard drives you have to format the device yourself before you can use them. This is where planning ahead and knowing what you need to do to get your external hard drive functioning could save you time and money. When you do format an external hard drive, just make certain you are formatting the correct device.

You certainly do not want to format the hard drive that has your operating system installed on. Once you do format your external hard drive or are able to access it, then you can read and write to this drive like any other removable media. You can use it to back up your important data.

You could even have automatic backups configured. When in doubt, try educate yourself first about the actual external hard drive that you are wanting to purchase. Purchasing an external hard drive to back up your data is a step in the right direction.

I lecture quite often about how important it is to back up your important data. These instructions were written for Microsoft Windows 10 operating system and a Western Digital Passport Ultra external hard drive. However, you could certainly use these instructions as a basis point for other brand and model external hard drives on Microsoft Windows operating systems.

Printer is Not Responding MAC – Canon Pixma MG6320 Fix

Another printer problem in the world of information technology. This time an individuals Canon Pixma MG6320 quit working on their Macintosh computer. Here is there initial question quoted verbatim.

My Canon Pixma MG6320 printer will not print. It has a code that says printer is not responding even though it is directly plugged into my computer.

I was not able to find out what exact version of Macintosh operating system they had. However, I will share with you the solution to this predicament. This error message they received of the printer is not responding MAC was visible on their Macintosh computer and not the display on the printer itself.

Remove all instances of printer software from “Applications”. Remove all instances of your printer from “Printers & Scanners”. Download and install the Canon Pixma MG6320 printer software.

Your Macintosh operating system should be automatically detected by browsing the link above. Now you want to make certain that you are on the “Drivers” tab. Under “Recommended Drivers” look for a “CUPS Printer Driver”.

Download and install this printer driver. Hopefully, you should be able to now print successfully. My customer was able to print after following this instructions. If you need to scan, there maybe an “ICA Driver”.

You would just download and install this scanner driver. If you are still not able to print to your Canon Pixma MG6320 after following my instructions, I will give you an additional tip that may fix your problem. Power off your printer.

Disconnect power cable from a wall outlet. Disconnect Universal Serial Bus printer cable from both printer and your computer. Press and hold power button on printer for 30-60 seconds.

Leave that printer disconnected from a power source for 5-10 minutes. Reconnect Universal Serial Bus cable and power cable. Power on your printer and see if it will now print.

If you still cannot printer, after following my first two tips, try installing the Canon Pixma MG6320 software onto a different Macintosh computer. Also, you could install the software onto a Microsoft Windows operating system. You want to use the process of elimination and find out if it is your computer or the actual printer that is the culprit.

If you can now print from another computer, then you have answered your own question. You may be able to manually remove the printer driver from this the following example folder on your Macintosh.

/Library/Printers/Canon

You would just delete or move to the trash that folder. As an added tip, empty the trash can on your Macintosh. On at least one occasion, when installing printer software I kept having the same problem I was working on until I emptied the trash can.

Now you want to go ahead and reinstall the printer software. In severe cases you might have to reinstall the Macintosh operating system in order to print to your Canon MG6320 printer. Hopefully, you will not need to do that.

These instructions were written for a Macintosh computer and a Canon Pixma MG6320 printer. You can certainly use these instructions and tips for other Macintosh operating systems and potential other printers with the same or similar type of error.

Printing From a Chromebook – on an Epson Printer

I received a question about being able to print on an Epson printer from a chromebook computer. Printing on a chromebook can be a pain in the ass at times. However, with an Epson printer you may be able to print without installing and drivers and or software on your chromebook computer.

Here is the initial question quoted verbatim.

I need help with my ability to print.

This individual did NOT tell me what printer brand and model they owned. Also, they were going to connect their printer via a Universal Serial Bus cable. You would just connect your printer to your chromebook with a Universal Serial Bus cable and then use Google Cloud printing.

You will need to login with a Google account. If you login with Youtube and or Gmail, you already have a Google account. If you do NOT have a Google account, you will need to create one.

If you want to print wireless then you will first need to place your printer on the same network as your chromebook. Your IP addresses will be on the same sub network. For example your Epson printer will have an Internet Protocol address of 10.0.0.1 and your chromebook will have an Internet Protocol address of 10.0.0.2.

You will need to know the exact Internet Protocol address from your Epson printer. Then you will enter in this address into a web browser. For example type in 10.0.0.1 into a web browser address bar.

Now select the “Google Cloud Print Services” option. If you do NOT see the Google Cloud Print Services option then try turning off your Epson printer and turning it back on. Once you see Google Cloud Print Services option, click on “Register”.

You will need to agree to the Google usage advisory by placing a check mark in the box next to it. Now you will click on “OK” that will launch the sign in page in a separate window. Type in your Google account username and password and click on “Sign in”. If you do NOT have a Google account, you can go ahead and create one now by clicking on “Sign up For a Google Account”.

Finally, you want to click on “Finish Printer Registration”. You should now be able to print. I would print a test page now. You can print from your chromebook by selecting or clicking on a “Print” option from an application.

For example a web browser. Your Epson printer is now actually linked to your Google account. This allows you to print from any Google Android, Apple device, chromebook, or computer with Internet access.

Printing with a Universal Serial Bus cable is so much easier. Just connect the Universal Serial Bus cable to your printer with the square end. Connect the flat end of the Universal Serial Bus cable to your chromebook.

Then you can print from any application that has a print function. Universal Serial Bus printer cables are not that expensive. You might even be able to find one at a thrift store.

Can I Reinstall Windows 10 For Free?

I received a computer related question on a third party website where I earn supplemental income. I received a question pertaining to reinstalling Microsoft Windows 10. Here is the question quoted verbatim.

I have windows 10 on this computer but I don’t have the license number. Can you tell me what it is somehow. I need to reinstall on this machine.

This individual owned a retail version of Microsoft Windows 10 operating system. Microsoft Windows 10 license information is stored on Microsoft’s servers. As long as your current version of Windows 10 is activated, then all you have to do is reinstall Windows 10.

You will not need to reenter the license key. Right click the Windows 10 start menu button. Choose “System”.

Scroll down and then click on “Change product key or upgrade your edtion of Windows” to verify that your version of windows is active. You are NOT actually changing or upgrading. Look for “Windows is activated with a digital license”.

Now all you have to do is install the exact same version of Windows and it will automatically get reactivated. Yes, another way to get there is click on “Activation” tab on left in “Settings”. This individual was able to verify that indeed Microsoft Windows 10 was activated.

The main tip in this blog post is to verify in advance whether or NOT Microsoft Windows 10 is activated. If it is activated then you can reinstall Microsoft Windows 10 on the very same computer for free. However, you must be certain that the computer hardware is the same.

If you replace the motherboard I think you would just have to re type the product license key. Caveat emptor, some Microsoft Windows 10 stickers do not include the certificate of authenticity license key. If your version of Microsoft Windows 10 is NOT activated, you will need this license key.

If you do NOT know it or have it available, there are some tools out on the Internet that may be able to obtain your product activation key from the Microsoft Windows registry. You should always save your Microsoft Windows 10 activation key, just in case something happens and you need it. Computers that you purchase brand new with Microsoft Windows 10 already installed often times have generic Microsoft Windows 10 stickers without the actual product license key.

This is the case because these are considered original equipment manufacture licenses. Microsoft Windows 10 retail licenses are different. You should have received either an email message with the actual product key or a sticker with the product license key.

You should save this email and license key somewhere for safe storage in case you need the product license key. Another tip is that in order to reinstall Microsoft Windows 10 without paying for a new license you must reinstall the exact same version of Microsoft Windows that was previously installed and activated. For example if you had Microsoft Windows 10 professional installed and activated then you would need to reinstall Microsoft windows 10 professional.

As long as your computer has an Internet connection, then your Microsoft Windows 10 copy will automatically become reactivated.

The Latest Windows 7 Update – Caused Problems Troubleshooting

Another computer crisis with Microsoft Windows operating system. This time an individual installed a Microsoft Windows 7 updated, that wreaked havoc. Here is the original initial question quoted verbatim below.

The latest windows update has created problems with my computer.

This individual owned an Acer Aspire laptop. However, they did NOT know the operating system they were using. How is this possible in this day and age?

Here is a tip, always find out what operating system you are using. You should always not remain ignorant and know what operating system you have installed. I found out that they had Microsoft Windows 7 installed.

They had tried to remove this latest Windows 7 update. However, they received an error when attempting to remove it. Whenever a Microsoft Windows 7 update fucks up your computer, you can try to perform a system restore.

Try to remember when this problem first started to occur. You want to pick a date back to before you had this problem. Click “Start”, then choose “All Programs”. Select “Accessories”.

Choose “System Tools”. Finally, select “System Restore”. A System properties window will open up.

You should be in the System protection tab of that window. Click on System Restore.

Another System Restore window will open up. Click on Next. In the next window you will be able to select your restore point. Also, you can place a check box in the Show more restore points.

What you want to choose here is a date and time before you were having your current problem. Choose a restore point back to before you were having your current computer problem(s). Now you click Next.

In order to begin system restore, you select Finish. Your computer will have to reboot in order to restore it back to the restore point that you picked. Never interrupt a Microsoft Windows 7 system restore once you click finish.

Do NOT become inpatient and press ctrl alt delete.This individual was able to fix their Microsoft Windows 7 update problem, by performing a system restore. These instructions were written for Microsoft Windows 7 operating system.

You can use this troubleshooting as a basis for troubleshooting other Microsoft Windows operating systems. However, the instructions will NOT be the exact same. When in doubt, try to perform a Microsoft Windows system restore.

You will not lose your personal data when performing a system restore. However, any programs installed after the restore point will become removed.

A Disk Read Error Occurred Windows 7 – Troubleshooting

Another computer problem to report on. An individual kept receiving a disk read error occurred asking them to restart their computer. This particular problem may not have been the fault of a Microsoft Windows operating system per se.

Here is the original question verbatim.

A disk read error occurred and tells me to restart. When I do the same thing happens.

This individual was using a Hewlett Packard Pavilion G6 with Microsoft Windows 7 professional operating system installed. Power off your computer.

Power it back on and immediately start tapping your F8 key until an advanced boot options menu opens. Make certain to start pressing your F8 key before windows tries to boot. Choose “Last known good configuration”.

If that does not work then try “Safe mode”, “Safe mode with networking” or “Safe mode with command prompt” from that same advanced boot options menu. This individual was not able to boot their computer into any of the safe mode options. I gave them another tip to try.

Also, the claimed that they did NOT have any important data on their computer. Reinstall the operating system with your Windows 7 install CD-ROM or recovery CD-ROM that may have come with your computer. This individual claimed that they did NOT have any operating system discs.

I provided them with another tip. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11 (System Recovery)” message is displayed on the screen.

Once again this individual was not able to get their computer to boot the operating system. I then concluded that their hard drive was indeed suffering a failure. It is possible that both the operating system and recovery partitions became corrupt, however that is beyond the scope of this blog post.

If you are technically knowledgeable you could possibly run system scans on both partitions to repair any possible corruption. However, when in doubt I tell people to take their computer to a computer repair technician. Especially when they have not technical capabilities.

At the very least their important data might be recoverable. However, if the hard drive is indeed failing, then there are no guarantees. You should always back up your data.

Also, you do NOT want to further damage a failing hard drive. If you continue to try to read and or write to a failing hard drive, the results could be catastrophic. If you are not capable of data recovery, then take it to a data recovery professional.

Even an average computer repair technician should have some data recovery skills. At the very least, they can refer you to a legit data recovery professional. Also, data recovery businesses can charge outrageous prices.

If you must recover your data at all costs, pun intended, then be prepared for paying hundreds if not thousands of dollars. If you are suspicious that your hard drive is indeed failing, stop trying to fix the problem and instead have your hard drive properly diagnosed. Some computer technicians will diagnose a failing hard drive for free.

I always charge a fee for my time and labor. A properly diagnosed problem can make a huge difference when trying to solve hard disk problems. It could be just corrupt partitions or indeed a failing hard drive.

Finally, I need to point out that this blog post was written for a SATA hard drive. I was not speaking of a solid state hard drive. Solid state drives are not mechanical like the older school PATA and more contemporary SATA.

A final tip I will give you is that whenever your hard drive starts making clicking noises, immediately stop trying to use this hard drive. I am not talking about the noises that a hard drive makes when being accessed. Although newer hard drives are not nearly as loud as older school ones.

I am speaking of a loud clicking noise that is repeated and sometimes in a pattern of clicks. A computer technician will know exactly what I am speaking of. These clicking noises are a symptom of a failing hard drive.

Microsoft Edge Virus Alert Popup – Troubleshooting

Another computer problem in the world of Microsoft. This time an individual was receiving a Microsoft Edge virus alert popup. This is the original question quoted verbatim.

I had a pop up come up saying its from Microsoft and I have a virus.

This individual admitted that they were scammed once before from this very same alert. They claimed that they then contacted Microsoft directly, whom fixed this problem. This individual was using a computer with Microsoft Windows 10 operating system.

Also, this individual had called the original phone number in the message. That company or individual then fixed the problem. However, they also claimed that they contacted Microsoft directly and they fixed the problem.

This is extremely confusing. I think it is possible that this individual end user is lying. However, as a computer repair technician, I do NOT have time to prove each and every liar I run across.

Also, receiving direct Microsoft support can be extremely expensive. This individual received the same exact alert about a virus in Microsoft Edge, months later after they claimed two sources fixed this problem. I do NOT necessarily feel sorry for individuals whom I feel are lying or caused there problem a second time.

I concluded that a specific software application was the culprit. After they had this issue fixed the first time, they mistakenly went ahead and installed the same software application again that was causing the problem to begin with. You may just have some malware, spyware, or virus on your computer.

I would run malware, spyware, and virus scans. Windows 10 has a free malware and virus tool already installed called Windows Defender. Run a scan with it.

Click the Windows 10 start menu icon in lower left corner. Select “Search” and type in “Windows Defender”. Select “Windows Defender Security Center”.

Microsoft Windows 10 comes with Microsoft Windows Defender tool already installed. I tell the end users I support to use this tool because it is already installed and relatively easy to install. Microsoft Windows Defender actually has a malware, spyware, and virus scanner.

This free software is comparable to other free tools available. If Microsoft Windows Defender does not detect infections, then I use Emsisoft Emergency Kit and SuperAntiSpyware. The software in question I think is called Reimagine Plus or Reimage Plus.

After performing some Internet searches I came to the conclusion that this software indeed is what was causing their problem. It is allegedly malware and or virus according to a couple of websites. This individual ran a malware, spyware, and virus scan.

They never responded back telling me that they were still having problems. Also, I received compensation from a third party website where I earn supplemental income answering computer and technology related questions. When it comes to installing software that claims that it can repair computer issues, you want to become cautious.

I would NOT install just any software you find out on the Internet without first verifying if it is legit or not. Perform some Internet searches for reviews, contact information, phone number, company name, etc. When you have performed your due diligence and feel that that software is legit, then you can install it.

Even legitimate software like Malwarebytes, can cause disastrous results. In 2018 a Malwarebytes update wreaked havoc on hundreds if not thousands of computers. We are talking about blue screens, non booting computers, slow computers, etc.

My main tip is to always verify and properly research what software you end up installing on your computer. It can potentially save you time, money, and your data. This reimage plus software application was marketed to repair your computer.

What kind of repairs? Software cannot repair hardware problems. You need to understand how a computer technician repairs computer problems, before installing just any ordinary software program ffrom the Internet.

Especially, the ones that brag about making your computer faster, better, and or claim they can repair your computer.

Unmountable Boot Volume Windows 10 – Troubleshooting

Another proverbial Microsoft operating system problem. This time it dealt with Microsoft Windows 10 operating system. Here is the original question quoted verbatim.

How do I fix stop code unmountable boot volume?

This individual owned a Hewlett Packard Touchsmart personal computer. This individual had Microsoft Windows 10 operating system installed. This computer was receiving the proverbial Microsoft blue screen with the following error message.

“Your PC ran into a problem and needs to restart. You can restart.” However, this resulted in a boot loop. Do you have a second computer with Windows 10 installed on it?

If you do you could create recovery media. You would need a DVD or USB flash drive. Another option is to possibly restore the computer back to factory.

Do you have any important data on it? The first thing you want to get concerned with is if you have important data on your computer or not. If you do, then you want to recover that data.

You can take out the hard drive and install it on a second computer to recover data. That is if you are technology inclined enough. You can always take it to a data recovery specialist or computer repair technician.

If you have a second computer with Microsoft Windows 10 installed, you can create a recovery drive. You will need either a writeable DVD or USB flash drive. You need to obtain at least a 16 gigabyte flash drive.

In Windows 10 search box, type in “Create recovery drive”. Select create recovery drive. You may or may NOT be asked for your administrator password.

You want to select “Back up system files to the recovery drive”. This will allow you to reinstall Windows 10 if necessary. Insert a DVD or connect a Universal Serial Bus flash drive. Click “Next” and then select “Create”.

This can take quite awhile since you are copying system files. This recovery drive that you just created, does NOT include your personal files, programs, etc. You will need to backup and restore your data.

Also, you will need to reinstall all of your programs again. Once your recovery drive is created, you will be able to boot off of it on the computer with the problem. You can perform a system restore.

Choose a recovery date back before you had this problem. Another option available is a Reset This PC. There are two options with reset this PC.

One option will remove ALL your personal files and programs. The second option, will NOT remove your personal files, but will remove ALL programs. A reset this PC, resets Windows 10 back to the installed version of Windows 10.

Also, you may be able to use advanced options such as safe mode, safe mode with command prompt, safe mode with networking, last known good configuration, revert back to previous version of windows, remove windows update, etc. If you have access to a command prompt you can run both system file check and check disk scans with the following commands.

sfc /scannow

chkdsk c: /f /r

If you select safe mode with networking, you could install antivirus, malware, spyware, etc. software. Perform malware, spyware, virus scans. Windows 10 also has a free built in tool that will scan for malware, spyware, and viruses called Windows Defender.

If you are not able to fix your problem, you can reinstall Microsoft Windows 10 with your recovery drive that you just created. You do NOT need to worry about a Microsoft Windows 10 product key. As long as Microsoft Windows 10 was previously activated, then it will automatically get activated again, as long as you have an Internet connection.

These instructions were written for a Hewlett Packard TouchSmart computer with Microsoft Windows 10 operating system. However, they can certainly be used as a basis point for other computer hardware manufacturers and Microsoft Windows operating systems.

Windows 7 Media Test Failure – Troubleshooting

Another computer problem relating to Microsoft Windows operating system. This time an individual was having problems with Microsoft Windows 7 operating system. Here is the original initial question quoted verbatim.

Hi I am having trouble starting it. It will load with the Thinkpad logo and then I will be taken to the boot menu I am given a “media test failure” or something phrased that way…it quickly goes away and the boot menu will appear it is a Thinkpad W520.

This individual was using an International Business Machines ThinkPad W520 laptop. Microsoft Windows 7 was the operating system installed. There hard drive was an available option in this laptop’s boot menu.

Power off your computer. Power it back on and immediately start tapping your F8 key until an advanced boot options menu opens. Make certain to start pressing your F8 key before windows tries to boot.

Choose “Last known good configuration”. If that does not work then try “Safe mode”, “Safe mode with networking” or “Safe mode with command prompt” from that same advanced boot options menu. This individual was not able to successfully enter the advanced boot options menu.

I was able to find the recovery keystroke in the IBM ThinkPad W520 user guide. Many modern computers have a way to enter a special recovery environment, where you can reinstall the operating system via a recovery partition. This is known as factory recovery, factory restore, rescue, etc.

Turn the computer on and immediately start tapping the F11 key. Make certain to press the F11 key before Windows tries to boot. Hopefully, Rescue and Recovery tool opens.

This individual was not able to successfully enter the rescue and recovery environment. Yes, it might say recovery, restore, etc. on the CD-ROM. You can try to boot off of it and see.

Insert CD-ROM. Power on computer. You can boot off of a Windows 7 installation CD-ROM. You don’t need to load drivers.

Reinstall the operating system if that is a choice. Try “Repair this computer” or boot into safe mode and run system file check and check disk scans. Chances are that this Microsoft Windows 7 was corrupt to the point that you could no longer boot into any Microsoft Windows 7 modes.

However, the hard drive was detected by the computer Basic Input Output System. Also, they were not able to access the rescue and recovery environment. This could be user failure or I have seen recovery partitions become corrupted.

You could potentially run a check disk scan on the recovery partition to repair it. This individual had a Microsoft Windows 7 installation CD-ROM, so this gave them the ability to fix the problem or just reinstall the operating system. With Microsoft Windows 7 operating system, you can legally reinstall the operating system as long as you enter a legit product key.

Look for a Microsoft Windows 7 certificate of authenticity sticker. On this sticker you should be able to view a 25 character product key. It is always a good idea to have your important data backed up and to save any recovery, restore, reinstall CD-ROM, DVD, USB flash drive, that comes with your computer.

These instructions were written for an IBM ThinkPad W520 with Microsoft Windows 7 installation. However, they can be used as a basis point for other computers with Windows 7 installed and potentially other Microsoft Windows operating systems.

Windows failed to start a recent hardware or software change might be the cause

Another computer problem with Microsoft Windows operating system. This time most likely with Microsoft Windows 7 operating system. Below is the original question quoted verbatim.

“Asus My laptop will not restart. Message is “Windows failed to start. A recent hardware or software change might be the cause…””

This individual did NOT know what operating system this computer had. This to me is an amazing lack of computer literacy. Anyways, they claimed they owned this Asus laptop for five years.

Most likely this individual owned an Asus computer with Microsoft Windows 7 operating system installed. Also, this laptop did NOT come with a DVD drive nor did it include a slot for it. Turn off that laptop.

Remove the battery and all external devices like USB printer, external hard drive, flash drive, etc. Disconnect the power cable from both wall outlet and laptop. Press and hold the power button for 60 seconds.

Plug the power cable back into wall outlet and laptop. See if Windows will boot. If your laptop battery is underneath a cover, you can skip that portion of the instructions and follow the rest.

If clearing potential electric static discharge or some funky Window hardware problem, was not fixed, then power off your computer. Power it back on and immediately start tapping your F8 key until an advanced boot options menu opens. Make certain to start pressing your F8 key before windows tries to boot.

Choose “Last known good configuration”. If that does not work then try “Safe mode”, “Safe mode with networking” or “Safe mode with command prompt” from that same advanced boot options menu. If your computer is able to boot into any of the safe mode options, your problem is NOT necessarily fixed.

You could then try to boot into normal mode. If you still receive that albatross of an error, then try booting into safe mode again. This time you want to perform some scans.

Perform a malware, spyware, virus, system file check, and check disk scan. You can perform a spyware scan on Windows 7 with the free already installed Windows Defender. To perform a malware scan, you may want to download and install Emsisoft Emergency Kit and or Superantispyware.

There are a plethora of antivirus software available such as Avast, AVG, Microsoft Security Essentials, etc. You certainly do NOT need to use those tools that I mentioned. Now you want to run a system file check with the following command.

sfc /scannow

You need to type in this command into a command prompt with administrator rights. Finally, perform a check disk scan with the following command.

chkdsk c: /f /r

This is a comprehensive scan that can take hours and potentially days to complete on a corrupt or failing hard drive. There are five stages with the command I gave you. You need to type this command into a command prompt with administrator rights.

I normally run a system file check scan three times. I only run a check disk scan once, unless I receive an error or after running this scan Windows boots differently or I feel running the scan a second time may potentially fix. If none of these scans do NOT fix your issue, you can open Device Manager and see if there are any hardware devices with problems.

Look for a red x or yellow exclamation point. Also, you can remove that problematic device in Device Manager and then clicking on a “Scan for hardware changes” tool. This should reload the driver for that device. If this does not fix your problem, you may need to download and reinstall the driver from the original equipment manufacture website.

Another potential way to fix this problem, is to perform a Microsoft Windows system restore. You would restore your computer back to before you were having this problem. Choose a recovery date back to before this error appeared.

You should not lose any of your important personal data. However, your programs that you installed after that recovery date will be removed. Finally, never interrupt a Microsoft Windows system restore while it is running.

If you are technology capable you could boot off of a Windows 7 compact disc or DVD and potentially fix your problem. If you search the Internet for “Windows failed to start. A recent hardware or software change might be the cause“, you may find some additional ways to fix this problem, which are beyond the scope of this blog post. They would require command line expertise.

If you are NOT technology capable or just not in the mood to fuck around in the command line, at the very least you could take your hard drive out of your laptop and recover your data by installing it into a second computer. However, this might not be your cup of tea, so when all else fails, take it to a computer technician widely known as a computer repair individual. At the very least, they will be able to recover your data.

Also, they might be able to fix this problem. If not, they could reinstall the Windows 7 operating system for you. They would just need the Windows 7 certificate of authenticity product key that is legible on a sticker on your Asus laptop.

These instructions were written for an Asus laptop with Microsoft Windows 7 operating system, but certainly could be used as a basis point to troubleshoot other versions of Microsoft Windows operating system with a similar error and basically any computer hardware compatible with Microsoft Windows operating system.