Looking for FreedomSoft support? You can check out the FreedomSoft demo Youtube video. It's ten minutes long showing a quick overview on the features available and how to use that site.
You can try clicking on "Support" and "Community" links once you have logged into your FreedomSoft account. The support site for freedomsoft moved. It is no longer available.
Since Freedom soft is a private site, their support information is internally password protected. Hopefully, they have a support forum internally for you to find help.