Verizon Wireless has decided to give eight thousand five hundred paid customers the fucking boot, for the audacity of using too much data on their unlimited data usage accounts. These customers are rural customers in thirteen states.
* North Carolina
Even the Verizon Business corporate communications director Kelly Crummey is blunt about this decision.
“Approximately 8,500 customers—using a variety of plans—were notified this month that we would no longer be their service provider after October 17th, 2017,”
What a fucking crummy decision, pun intended. Verizon Business claims that these roaming customers are making it difficult for them to make a profit. I am highly suspicious of this claim, but that is what Verizon is claiming.
Some of these eight thousand five hundred paying customers are outside of Verizon's network in these thirteen states. You see Verizon agreed to provide wireless service to rural areas under what is known as LRA Rural America program. One family customer claimed that they only used fifty gigabytes of data in one month with four devices and yet they are getting the boot from this crummy Verizon Business.
Verizon sent out very blunt letters to these customers in advance. However, Verizon Business supposedly did not offer to limit their usage or work with them to provide Internet service. They just fucking gave them the boot.
Verizon gave these customers until October seventeen two thousand seventeen to obtain other Internet service. Also, they warned them that these customers would not be able to transfer their phone numbers to different providors if they don't port their numbers by the cut off date.
I am no legal expert, but if I was one of their customers I would be reading the Verzion service contract. Verizon to me is acting extremely fascist. Another report claims that closer to twenty thousand rural customers are having their lines disconnected by Verizon Wireless.
They are even allegedly willing to forgive balances owed to them by customers that are leasing devices. They want to dump these customers so bad that they are giving away freebies. Local wireless service providors obtained loans to try to provide service in these rural areas.
Although, many of them were leasing from Verizon Business anyways. Verizon customers received letters similar to this example:
During a recent review of customer accounts, we discovered you are using a significant amount of data while roaming off the Verizon Wireless network.
While we appreciate you choosing Verizon, after October 17, 2017, we will no longer offer service for the numbers listed above since your primary place of use is outside the Verizon service area.
We encourage you to evaluate your wireless provider options and switch your service on these lines to another provider before October 17, 2017. After your Verizon Wireless services is discontinued on October 17, 2017, you will no longer be able to transfer your phone numbers to a different provider.
To make your transition easier, any outstanding Device Payment Plan balances for your devices purhased prior to September 12, 2017 will be waived no later than October 31, 2017. Should you have any questions, please call us at 800-922-0204 or by pressing *611 on your Verizon Wireless phone between the hours of 9AM-8PM Eastern Standard Time.
About Author Aaron J. Berg
Aaron J. Berg is the owner of Anet Computers, host of the Reality PC podcast, and blogger at AnetComputers.com. For over thirteen years, he worked for fortune 500 companies and the United States Federal government supporting computers. Now he helps you solve your most common computer problems.