Another computer problem in the world order with Microsoft Windows 10 operating system. What a crappy operating system Windows 10 is. Anyways, this time an individual kept receiving the proverbial Microsoft blue screen of death.
Here is their initial request:
“Windows 10 – Video_TDR_Failure (NVLDDMKM.SYS) Video TDR Failure.”
This error can be caused by many reasons. I am always suspicious on a computer with Microsoft Windows 10 operating system installed, that perhaps malware, spyware, virus, etc. are the culprit. Yes those nasty infections can and will fuck with video drivers.
NVLDDMKM.SYS is part of the Nvidia graphics driver sub system. Here is my response to this request:
Please restart it into just “Safe mode with command prompt”. In a command prompt run a system file check scan:
Also, you can try “Last known good configuration”. Another scan to run is:
chkdsk c: /f /r
This individual was able to boot this computer into “Safe mode with networking” after performing two system file check scans. I remotely connected and performed my usual troubleshooting. I ran a scan with my preferred malware and spyware removal tool.
This individual had another third party malware removal tool. However, both of these tools did NOT find any objects. Also, I ran a full scan with Microsoft Windows Defender. Microsoft Windows Defender did NOT find any objects.
I then used my preferred PC optimization tool. This tool almost always finds junk files and will clean up the windows registry. I checked Microsoft Windows updates and device manager.
I did NOT notice anything out of the ordinary. This computer would NOT boot without a blue screen of death. Luckily this computer would boot into “Safe mode with networking”. Finally, I scheduled a check disk scan.
However, this did NOT solve the problem. Another area that you can try to diagnose is Video drivers. When researching this further there could be problems when updating your Nvidia video graphics card drivers. Also, Microsoft Windows system restore would NOT work because there were no restore points.
I tried to perform a “Reset this PC” but would not work in safe mode with networking. This computer required the creation of Microsoft Windows 10 recovery drive. Type in “Recovery Drive” into a Cortana search bar.
Choose “Create recovery drive”. If you choose to leave the check box for “Back up system files to the recovery drive” this will allow you to reinstall Microsoft Windows 10. You will need a universal serial bus flash drive with at least 512 megabytes in size.
You do NOT need to create this drive on the same computer that you are having problems with. You can use another computer with Microsoft Windows 10 operating system installed. Then you would boot off this recovery drive.
This allows you to access command prompt, system restore, reset this PC, etc. Also, you would be able to reinstall Microsoft Windows 10 if necessary. Some end users on the Internet were claiming that Microsoft Windows updates caused this Video TDR Failure NVLDDMKM.SYS blue screen.
If this were the case in your situation, you could try manually uninstall the culprit Microsoft Windows update. Browse into “Settings”. Now you want to choose “Update and Security”. Click on “View update history”.
Click on “Uninstall updates”. Select the offending Microsoft Windows update by clicking on it. Then choose “Uninstall”.
Some other individuals were claiming that upgrading their Nvidia graphics card drivers was the culprit. They recommended reverting back to the previous driver version before these blue screens appeared. Microsoft blue screen of death problems can be quite difficult if not impossible to diagnose.
Hopefully, some of these tactics helps you diagnose your Video TDR Failure NVLDDMKM.SYS blue screen problem.
items, 0, 3); // specify first and last item