There are thousands of Huawei Nexus 6P smart phone owners that are complaining of boot loop, battery drain, and device shutdowns. These endusers noticed these problems occurring after upgrading to Google Android Nougat smartphone operating system, which is actually Google Android version seven operating system. Even beta versions of Google Android version seven Nougat smartphone operating system are wreaking havoc.
This device, the Huawei Nexus 6P smartphone, is basically one year old. Unexpected shutdowns are occurring at different battery charge percentages. Google support has not officially admitted there is a widespread issue with Google Android Nougat version seven smartphone operating system and the Huawei Nexus 6P smartphone device.
This Huawei Nexus 6P smartphone device Reddit.com thread has been created to document this issue. A Google Android operating system issue tracker has been created for the Huawei Nexus 6P smartphone device shutdown before the battery discharge problem. Google support has given this a small priority issue, even though thousands of Huawei Nexus 6P smartphone device owners are complaining about this problem on the Internet.
People at Google support are aware of this issue and have been offering return merchandise authorization replacements for in-warranty devices only. However, they have not yet publicly admitted that the Google Android version seven Nougat operating system upgrade is the culprit. Also, some endusers have claimed that upgrading their Huawei Nexus 6P smartphone device to the Google Android Nougat operating system bricked their device.
These Huawei Nexus 6P smartphone devices have been rapidly discharging. Some of these devices are stuck in a bootloop. Also, some of these Huaei Nexus 6P smartphone devices are powering off anywhere from ten percent battery life to seventy percent battery life.
Many endusers are forced to keep this device plugged into an electrical outlet. Some endusers claimed that either wiping the Google Android operating system cache has cleared up this issue or resetting their device back to the factory. This Huawei Nexus 6P smartphone device, I think, only comes with a one-year warranty.
Another possible solution is to contact your credit card company and see if they have extended warranty coverage on new smartphone devices. You will need to contact your data and or wireless telephone service provider or place of purchase to get this unit's return merchandise authorization number so that you can return it.
Also, this smartphone device will most likely still need an active warranty to receive a replacement. What is interesting to me is the root cause analysis regarding this primarily Huawei Nexus 6P smartphone device. Although it could be that Google Android smartphone operating system version seven is the true culprit.
Multiple endusers are reporting different symptoms. Also, some of these endusers are claiming different solutions are fixing this problem. However, some of the solutions are only temporary fixes.
One individual claimed that they disabled two of the cores in the Google Android operating system, which fixed their issue. However, years later, their Huawei Nexus 6P smartphone device began bootlooping again. A bootloop is basically when a computer operating system will not completely boot up.
The device will restart, then that same computer operating system will try to boot again. There are multiple cases of endusers not being able to use their Huawei Nexus 6P smartphone device at all. Brand new smartphone devices that are basically paper weights, in other words bricked devices.
What is perplexing to me is the fact that after messing around with their Huawei Nexis 6P smartphone device, they will begin working again. One possible solution is to boot this smartphone device into the bootloader screen. Some of these stories sound bizarre to me.
One individual claimed that they connected their Huawei Nexus 6P smartphone device to their computer with a universal serial bus cable. All of a sudden, their smartphone screen displayed a battery indicator icon. This occurred after a few minutes after they connected it to their computer.
However, they tried to press the power button and, sure enough, their beloved Huawei Nexus 6P smartphone device went silent again, so to speak. There are also stories of individuals not knowing what to do with, essentially, a smartphone device that is brand new but seemingly bricked. I guess you could possibly part it out like and old automobile and sell the battery.
Android Nougat – Causing Nexus 6P Battery Issues and Bootloop Video Transcript
0:00
Ultra video putter te Android in the
0:05
news almost every day new get Google in
0:09
the news Google up to no good in the
0:12
rigged hood I guess you could say
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causing Nexus 6p battery issues and
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bootloop there are thousands of Nexus 6p
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smartphone owners that are now
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complaining of well multiple issues one
0:27
is a boot loop so that's basically the
0:31
only way to rectify that is to replace
0:33
that device battery drain and device is
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shutting down that's with the Google
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Nexus 6p now they claim most users are
0:45
claiming that this is after they updated
0:49
their Nexus 6p which is a Google
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hardware device from marshmallow which
0:56
is Android 6 to nougat which is Android
1:02
7 and we'll get to some people claim
1:06
that it's only when they upgrade from 6
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to 7 but well maybe I'll leave that for
1:10
last but that's the issue right now is
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people are upgrading their Nexus 6p to
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nougat which is Android 7 and then all
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of a sudden they're receiving these
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problems thousands of people are
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complaining even beta and that doesn't
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matter which version of 7 7 0 or 7 1
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even betas are causing these problems
1:34
now this device is I think around a year
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old but it only has I think a one-year
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warranty I think it only I think they
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only come with a one-year manufacturer's
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warranty if you own one I would make
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sure you know what your warranty is
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because you might run into these
1:51
problems and Google might may not
1:54
replace your device if the warranty is
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expired even though it's possible that
2:00
their operating system which is Android
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7 are causing divide these problems on
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their own hardware devices so unexpected
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shutdowns at different battery
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percentages charges and then Google as
2:17
is proverbial they have not officially
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admitted this there was I saw one post
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from an alleged Google employee I think
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with the Nexus 6p team or something like
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that on a reddit post that chimed in but
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they never left their name they never
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left an email address they never left a
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phone number so it this was on a Google
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forum it said this was an official
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Google Nexus team member or whatever but
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they never left any contact information
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so how do we know that's even a real
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Google person you know what I'm saying a
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real person from Google I linked to two
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threads one on Reddit and one from
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Google and then I will include a link to
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my blog post I internet compares calm so
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that you can check them out on your own
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accord the reddit thread one there's
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multiple threads on Reddit one has
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around six hundred and thirty comments
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another one has hundreds of comments and
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they are documenting I think they're
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doing a pretty good job the end users
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the owners they are screen capturing
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their battery percentages they're taking
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screen captures of their batteries
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draining quickly so you have quick
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discharges you have boot loops you have
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shutdowns
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so you have major problems there and
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then Google created well there was an
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Android issue tracker created on an
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official Google Forms however for the
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Nexus 6p however Google listed it as a
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small priority small priority there are
4:04
thousands of users now complaining and
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it's probably most likely because they
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are upgrading to Google's Android 7 new
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get operating system and it's causing
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these Nexus 6 PS to drain battery shut
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down unexpectedly or boot loop or brick
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so all kinds of major problems I don't
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that's absurd to me to consider that a
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small priority maybe maybe to Google as
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long as it doesn't affect millions of
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users if it's only thousands I will get
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to it sometime over the summer you know
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we've got other devices that we screwed
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up we got to fix the 5p boat loop we've
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got to fix the this and that you know we
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don't got time for this
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whatever man Jesus now people I think
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there are real humans at Google that are
5:00
aware of this problem and issue because
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they have been offering return
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merchandise authorizations RMA basically
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an RMA is a return merchandise
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authorization the device has to be in
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warranty and then you have to try to
5:16
prove that there's something wrong with
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software or hardware but so they have
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been replacing these devices but they
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haven't officially admitted it but
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that's Google they're not going to
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officially admit anything
5:29
no they're just like Microsoft I don't
5:32
want to digress about Microsoft and how
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they are now finally admitting that I'm
5:36
gonna make a video about that it has to
5:38
do with the wind' Windows 10 and how
5:40
they I don't want to digress about that
5:41
because I wanted to stick to this video
5:47
this is a problem for me as a person
5:51
that I own an Android but it's a HTC 626
5:56
assets probably two years old I think it
6:00
only cost me 60 bucks brand-new inbox I
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think at one time they retailed maybe at
6:07
180 dollars at the most and then I
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noticed that price drops so it doesn't
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matter it's a quad-core it that's all I
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need i-i've I'm entirely happy with it I
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upgraded to marshmallow I haven't had
6:22
any problems if that if I upgraded when
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I upgraded my Android and it just
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drained the battery or just shut down
6:32
whenever it wanted to or boot looped I'd
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be pissed off even though I only paid
6:37
$60 the problem I have with
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billion-dollar corporations like Google
6:42
and Microsoft and Khan crap I mean
6:45
Comcast the what I consider arrogancy
6:51
they hardly ever admit they're wrong
6:54
that as a computer technician as a
6:58
person that tries to solve problems that
7:00
gets in the way be get it if they would
7:03
just admit ok yes when you upgrade from
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marshmallow 6.0 Android toh nougat 7.0
7:12
Android you might end up with these
7:15
problems it's the software it's the
7:18
update it's the upgrade we admit it
7:20
because if you know of what's causing a
7:23
Prophet's root cause analysis what's
7:27
causing this problem ok we know what the
7:29
problem is now ok so then you would warn
7:32
all your owners of the Nexus 6p don't
7:35
upgrade from marshmallow to nougat don't
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do it because you might suffer the
7:40
consequences but when you continue to
7:43
just small priority or deny it or you
7:47
just never ever admit it or you never
7:49
publicly respond to it well it makes it
7:53
10 times 100 times whatever greater for
7:56
people to try to come up with solutions
7:58
to those problems that's what what
8:01
really irritates me quite a bit with
8:03
these companies man now I thought this
8:08
was interesting oh yes some of these
8:14
users are complaining and claiming that
8:17
when they upgraded their Nexus 6p to
8:21
Android nougat 7 it completely bricked
8:24
their device that's no bueno muy mo
8:29
rapid discharges stuck in boot loops
8:33
what else powering off unexpectedly it
8:36
doesn't matter the percentage of the
8:37
battery people's Nexus 6p s are powering
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off even if they only have 10% battery
8:42
charge or if they have 70% battery
8:45
charge the device just shuts off or that
8:47
or the battery drains just within
8:50
seconds and people have been documenting
8:52
this by taking screen
8:54
captures or you know pictures of their
8:57
the the display of their batteries the
9:01
status of their batteries one solution
9:06
is to permanently charge your device
9:09
keep the charger plugged in at all times
9:13
you can charge most androids and I would
9:16
say iPhones but definitely androids with
9:19
the USB as a matter of fact I have a USB
9:21
cable connected to my Android right now
9:23
because it's my camera but when I'm not
9:25
using my camera it charges it it's a
9:28
slower charge when you charge via USB
9:31
it's slower but if it I leave mine
9:35
plugged in almost all day long except
9:37
for when I unplug it to take it some
9:39
more or I'm taking pictures or I'm
9:40
taking video but I plug it back in so
9:45
that's a possible solution for now if
9:48
it's under warranty I would definitely
9:50
try to get can't I'll get to who you
9:52
need to contact but you know probably
9:54
want to get it replaced so here is
9:59
possible solutions plugging it in
10:04
permanently for now that's just just
10:07
kind of a band-aid but instead of having
10:11
it just shut off on you at any time now
10:15
some I saw some comments where people
10:17
claim that they factory restored it they
10:20
restored it back to factory condition
10:22
the problem with that is can wipe all
10:23
your applications you load it's going to
10:25
wipe off all your your data for your
10:28
user accounts so just be aware that if
10:31
you use Google Jima if you use Gmail and
10:34
you use Google on your Android it'll
10:37
back at all it will back up your
10:39
contacts but you need to look into what
10:40
is actually backed up
10:42
it doesn't backup everything but it you
10:45
know what I'm saying that's an option so
10:48
you could factory cover it
10:50
restore it back to factory some people
10:52
claim that that fixed the issue with the
10:54
battery discharging the unexpected power
10:57
offs and I don't know about the boot
11:00
loop you could try to factor restore it
11:02
if you can even boot into the the hidden
11:06
menu you know what I'm saying
11:10
and any other solutions here Oh some
11:15
people claim that clearing the cache
11:17
going into the special Android menu and
11:20
then clearing the cache that way they
11:22
claim that it fixed the issue with the
11:24
battery discharging quickly I'm not I'm
11:29
not certain if every person that but
11:32
there have been some people that have
11:34
upgraded their Nexus 6p s to Android
11:36
seven nougat and they haven't noticed
11:38
any problems yet and then I don't know
11:42
if this is absolutist I don't some users
11:45
could just have quick battery drains and
11:48
that's their problem some users to just
11:51
have the device powers itself off
11:53
unexpectedly some brick some boot loop
11:58
you know what I'm saying any other
12:01
solutions that's basically it for right
12:03
now beside besides okay I'm getting to
12:06
that right now though I think the 6p
12:11
only came with a one-year warranty
12:13
manufacturer's warranty if you bought it
12:16
retail you need to contact your retail
12:20
or your service provider if you have
12:22
phone service and you bought it under
12:24
contract or whatever whatever your deal
12:26
is wherever you buy it from retail I
12:29
would contact them I'm not sure why that
12:32
music is playing whatever I gotta ignore
12:35
that my Android is playing something
12:38
that maybe it's a softer anyways you
12:44
need to contact to try to to try to get
12:46
it replaced and make sure it's under
12:48
one-year warranty still if it's auto
12:51
warranty I don't know if you could try
12:53
out I would try hey that's money that
12:55
you spent you could try to just put the
12:58
pressure and say look this didn't occur
13:01
until after I upgraded it to Google
13:06
Android seven you know what I'm saying
13:09
and put some pressure another thing that
13:11
some people claim that they used was
13:16
contacting your credit card company
13:19
because I guess some credit card
13:21
companies have extended warranties on
13:24
new purchases if you buy something brand
13:26
new if you buy something used with a
13:29
current card know if it's refurbished no
13:32
it has to be a new device I guess some
13:34
credit card companies have extended
13:36
warranties on electronics and phones and
13:39
smart devices and maybe even computers
13:42
but you need to contact your credit card
13:45
company or you need to read your credit
13:46
card contract and see if it will cover
13:48
what that means is that just because you
13:51
bought a one-year warranty just because
13:55
you bought a nexus 6p with a one-year
13:56
warranty it's possible that your your
13:59
credit card has an extended warranty you
14:02
because you purchased it with their
14:04
credit card with you know I'm saying so
14:07
that's one way that's another possible
14:09
solution anything else in my opinion
14:15
it's gonna probably have to be under
14:17
warranty I don't I don't see Google
14:19
giving out I don't know that could be a
14:21
no I was thinking that might be a reason
14:23
why they haven't publicly responded and
14:25
they haven't publicly admitted that it's
14:27
their operating system Android 7 that is
14:30
causing all these problems with their
14:32
hardware the Nexus 6p if they were to
14:35
admit that they might have to legally
14:38
provide replacements even though the
14:42
device even though those devices expired
14:46
you know like with like with automobiles
14:50
and other electronic devices like
14:52
batteries that go bad sometimes
14:55
class-action lawsuits or sometimes
14:57
they're just forced into into replacing
15:01
devices that were maybe out of warranty
15:04
but they go back I don't know I just
15:08
thought that that was like maybe that's
15:09
why Google is just not admitting it so
15:14
the Android so quickly people are
15:18
claiming that when you upgrade from
15:21
marshmallow which is Android 6 to nougat
15:26
which is Android 7 on the Google Nexus
15:29
6p that's when people are having all
15:32
these
15:33
problems I don't know if that's true or
15:36
not but that could be something you can
15:37
look into I would highly recommend it if
15:39
you wanted to to check out the Nexus 6p
15:43
reddit there's multiple ones but this
15:45
one has a lot of comments and then this
15:49
tracker which way it was offensive to me
15:53
that they listed it this has small
15:55
priority and I don't even own a nexus 6p
15:58
but I do own a Android a HTC you can
16:04
check out this thread and check out
16:05
people's documentation adios