Computer Shuts Off – Fix This Windows Computer Reboot Problem

Does your Microsoft Windows based computer shut off when you turn it on? If you have tried pressing the F8 key, to enter the advanced boot options and tried all safe mode options, as well as the system restore feature, and nothing helped, there are other trouble shooting options. I assume you have tried “Last known configuration” when hitting the F8 key.

Also, when selecting any of the safe mode options does the computer boot into safe mode successfully or does the computer power itself off again? If the computer boots successfully into Microsoft Windows safe mode with networking I recommend running some malware, spyware, and virus scans. If you have the Microsoft Windows Vista installation media ie. DVD or restore compact disc that came with your computer, you can perform a repair installation.

You can follow this tutorial to perform a repair installation.

Repair Vista

If you do not have a Microsoft Windows Vista recovery CD-ROM or Microsoft Windows Vista DVD you can download a Microsoft windows vista recovery disk via the following link.

PC Recovery Disk

This file is an iso file so you will have to burn the iso file onto a CD-ROM and make it bootable. There is a tutorial on how to do this if you don’t know how.

Burning ISO

You might be able to perform a Microsoft Windows system restore. You would restore windows back to before you were having this problem with Microsoft office. I can give you instructions showing you how to perform a system restore.

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Click the Microsfot Windows Vista start menu button. Type “System Restore” into a search box. Select “System Restore”.

Click on “Continue” in the user account control dialogue. Click on “Next”. You should see a list of restore points.

Choose one that you think is before you were having problems with Microsoft Office. There might be a “Show restore points older than 5 days” check box. Selecting that check box will show more restore points if available.

Choose your restore point by clicking on one. Click on “Next”. In the last screen you want to click on “Finish”.

This will begin the Microsoft windows system restore process. Your computer will automatically get rebooted. Hopefully, this will fix your Microsoft Office problem.

If not, I have two additional scans you can run. You can run both check disk and system file check scans. You must open a command prompt with administrator rights.

Type in the following command:

sfc /scannow

I recommend running this scan three times. Now you want to schedule a check disk scan. Type this command into a command prompt:

chkdsk c: /f /r

You will be presented with a volume in use message. Type Y for yes at that prompt. You will need to restart your computer.

A check disk scan should automatically begin with in 10 seconds. Do NOT touch your keyboard. If that check disk scan does not start, then follow the previous instructions to schedule it again.

These instructions were written for Microsoft Windows Vista operating system. These solutions would also work with other versions of Microsoft windows operating systems. For example Microsoft Windows XP and Microsoft Windows 7.

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Task Manager Application – Not Working Fix

Are you no longer able to get into Microsoft Windows operating system task manager to stop processes and applications from running? This is a sure sign that you have adware, spyware, malware, and or viruses on your computer. This PC optimization tool will basically delete any unnecessary files and registry items to make your computer run better.

You can run both cleaner and registry scans with this tool. Junk files and a cluttered registry might be causing your Microsoft Windows task manager from not opening up correctly. I think you may still have a virus or some kind of malware and spyware on your computer if Microsoft Windows Task Manager will NOT open up, after using a PC optimization tool.

You can check for malware and spyware with my preferred spyware removal tool. I would then run a full virus scan with your installed antivirus software. I know they may take a while to run but I have seen running a complete virus scan including PC optimization and malware as well as spyware scans, which fixed major adware, spyware, malware, virus issues.

If you are still unable to get Microsoft Windows operating system task manager to work after running scans with the three a fore mentioned software programs then you might try booting the computer into windows safe mode and this time try using System Restore. In order to access Microsoft Windows safe mode you press your F8 key before Microsoft Windows operating system attempts to boot. An advanced boot options menu should open up.

You can choose “Last known good configuration” from that advanced boot options menu. If you still have a non functioning Microsoft Windows task manager, then there are some additional system scans you can run. Choose from one of the following:

* safe mode
* Safe mode with networking
* safe mode with command prompt

You are advised to run both system file check and check disk scans. Type the following into a command prompt with administrator rights:

sfc /scannow

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I advise running this system file check scan three times. Now you want to run a check disk scan. Type the following command into a command prompt with administrator rights:

chkdsk c: /f /r

A check disk scan can potentially take hours to complete. Now see if your Microsoft Windows operating system’s task manager works. If you do NOT have antivirus currently installed on your computer then there are two antivirus software that I recommend.

Do not have a reliable antivirus program installed? You can check out this preferred discount anti virus. You can check out another antivirus I recommend and use in my business.

Once you install some antivirus software, then you definitely want to run a full virus scan with that software. Earlier I had mentioned a Microsoft Windows system restore. If all else fails so far, you can attempt to restore your Microsoft Windows operating system back to when Microsoft Windows task manager still functioned.

Type in “System Restore” into a search box. Now choose “Create a restore point”. Follow along with the prompts.

Make certain that you choose a restore point back to before this problem started occurring. These instructions were written not for one specific Microsoft Windows operating system. You can use these general guidelines for Microsoft Windows XP, Microsoft Windows Vista, Microsoft Windows 7, Microsoft Windows 8, Microsoft Windows 8.1, and Microsoft Windows 10 operating systems.

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Sound Fix – For Your Computer Audio Problem

Having problems with your computer’s audio device? Check to make sure your able to hook up head phones or another set of speakers to your computer first. It is possible that you are having an issue with your sound card driver, if your not able to hear any sound when hooking up different headphones or speakers.

If it is indeed a problem with the computer sound driver you can go to “Start” then “Control Panel” in Microsoft Windows operating system. Go into “Device Manager” and see if there is a yellow exclamation point next to your audio device. If the yellow exclamation point exists you can right click the audio device and select delete.

There is a refresh icon in the Microsoft Windows device manager that you can click after deleting the audio device. Device Manager will find the audio device again and try to install the drivers for it again. If windows update is enabled it will try to download the drivers from the internet other wise you will be prompted for your installation media. For example, your original sound card CD-ROM or Microsoft Windows CD-ROM.

I want to warn you that if you permanently delete your sound card driver and you do NOT have the driver CD-ROM when you purchased it, then you could have potentially caused yourself further time. I would make certain whether or not you still possess this driver CD-ROM. If you are dealing with an integrated sound device then you may or may not have received a drivers CD-ROM from the original equipment manufacturer.

If you do NOT possess a audio device sound driver CD-ROM then you can search for it on the Internet. Microsoft does NOT always provide a sound card or audio device driver. You may have to look for the sound driver on the manufacturer’s website.

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Also, you can often times search for sound drivers from computer manufacturers. For example Dell, Lenovo, Hewlett Packard, etc. Newer Microsoft Windows operating systems give you basically two choices when it comes to removing the sound driver.

You will be given the choice to uninstall the driver and then there maybe a check box labeled “Delete the driver software for this device”. If you know that you do NOT possess this audio driver, then I would not delete the driver. This will leave you with an audio device or sound card that lacks a driver.

This means that you will NOT be able to get it functional without the driver. However, deleting the driver from your computer can be advantageous in situations where that audio driver has become corrupt. Another way to potentially provide a sound fix, is to update your audio driver.

Microsoft operating systems will attempt to search for an update to your sound driver. This may just fix your problem. Also, you can just uninstall your sound device from device manager.

Then you can restart your computer. Microsoft Windows operating system will then detect your sound device again and install the audio driver that is still located on your computer’s hard drive. I always warn people about permanently deleting a driver from Microsoft Windows operating systems.

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Windows Chkdsk – Can Fix Your Crashing Computer

What to do if your Microsoft windows computer crashes unexpectedly? Some users receive the following error message:

“The file or directory C:\$Secure is corrupt and unreadable. Please run chkdsk utility”

You can boot your Microsoft Windows computer into safe mode by pressing the F8 key right after your computer BIOS screen flashes and before Microsoft windows attempt to boot and select “Safe Mode” from that advanced boot options menu. In Microsoft Windows Safe Mode click on “Start” then select “Run” and type CMD in the run box and then click “Ok”. In that black command prompt window type this command:

chkdsk c: /f /r

That check disk scan may take a while to run but hopefully it will fix any bad sectors. Another option is to boot your computer in safe mode again and this time run

chkntfs /x c:

in a command prompt. Finally, you can boot off your Microsoft Windows installation CD-ROM and hit the R key to get into the Recovery Console. Once in Recovery Console type this command:

chkdsk c: /p /r

If that does NOT fix your problem then you can try a repair installation of Microsoft Windows operating system. Another option would be to boot into safe mode and this time select “Last Known Good Configuration”. You do NOT have to use your Microsoft Windows media to boot with last known good configuration.

If you hit the F8 key after you see your BIOS screen flashes and right before Microsoft windows operating system tries to boot you will see the advanced boot options menu. Please select “Last Known Good Configuration” from that menu. Hopefully the computer will boot normally.

It is worth trying last known good configuration, because I have seen it fix issues like this before. Yes it is possible that your hard drive is failing. This is unfortunate however it is worth trying to repair your installation of Microsoft Windows operating system.

Two additional repair solutions are specifically geared towards Microsoft Windows Vista operating system. One option is if the hard drive is still good would be to run Microsoft Windows Vista’s “System File Checker” in safe mode. You can follow those instructions below.

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System File Checker

Basically, in a command prompt after booting into safe mode you type the following command:

sfc /scannow

System file check will check for any corrupt system files and attempt to repair or replace them. A second option would be to run an upgrade or repair installation of Vista. You should NOT loose any of your data but some Microsoft Windows Vista settings might be reset.

You can follow some instructions for a Microsoft Windows Vista repair installation below.

Installation and Repair

Performing a repair installation requires that you physically have a Microsoft Windows Vista CD-ROM disc. Basically, you will be performing a Microsoft Windows installation. However, you do NOT want to delete any data.

Therefore you are performing what is known as a repair installation. This is an advanced technique and many end users do NOT know that this type of Microsoft Windows operating system repair installation is even available. You need to proceed with caution and do NOT format your hard drive.

Many of these instructions were written for Microsoft Windows Vista operating system. However, they can be used as a basis point certainly for other Microsoft Windows operating systems.

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HP Recovery Disc – Need HP And Compaq System Recovery Discs?

You can order system restore compact discs directly from Hewlett Packard online. Hewlett Packard keeps a supply of recovery disks for a limited time only. You will need either your product number or model number of your Hewlett Packard computer.

You can skip to the section called ordering recovery disks from Hewlett Packard. If your Hewlett Packard computer boots into Microsoft Windows then you can use HP recovery media creator software, to create your own recovery media. This could potentially save you money and time.

UPDATE: 6/16/2018

You can now order recovery universal serial bus flash drives instead of optical discs.

You can also obtain instructions showing you how to create your own recovery disks. Also, Hewlett Packard recommends obtaining recovery disks for computers they no longer provide recovery disks for, from online auction sites and computer suppliers. The following page includes information for Microsoft Windows XP, Microsoft Windows Vista, and Microsoft Windows 7 operating systems.

HP Recovery Disc are available for order online from Hewlett Packard. If you cannot find disks for your computer, it may be because recovery disks are no longer available. The older your computer gets the less likely that recovery disks will be available.

At the bottom of this page you can contact Hewlett Packard if you are NOT able to find recovery disks and or burn recovery media. Believe it or not, you may be able to find recovery disks on,, and even Make sure that you order or purchase recovery disks manufactured for your computer.

This is where knowing your exact model of computer is important. The computer model number should be printed on a sticker attached to your desktop or laptop computer. Hewlett Packard has pointed out that your model number might be listed on a sticker under the battery on laptop computers manufactured in two thousand ten or later.

If all else fails it might be worth contacting Hewlett Packard directly. You will need to know your HP computer serial number. Also, you want to try to find out the exact model computer that you have.

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Browse to the official Hewlett Packard website. Click on the “Support” link at the top of the page. Now you want to click on “Software and Drivers”.

You can either click on “Identify Now” which will attempt to identify your Hewlett Packard computer or type in your HP model under “Enter my HP Model Number”. Select “Find my product”.

Choose your exact HP computer if more than one is listed. Choose driver language and operating system. Choose your operating system from a drop down menu.

From a list of downloads, select “Order Recovery Media CD/DVD/USB” and then click “Order Media” to begin the order process. If you cannot find a “Recovery Media” section for your computer model, then Hewlett Packard does not have a recovery kit available for your computer. Type the computer serial number, and then click “Next”.

Type your 5 digit zip code and then click “Next”. Choose a shipping method from the options available, and then click “Next”. Enter in your shipping address, and then click “Next”.

This information should match the address on your credit card. You will need to enter in your credit card number and credit card verification number, then click on “Submit”. If Hewlett Packard does NOT have any recovery media then you might be able to find some on and or

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