Apple Technical Support – Slows Down Phones Instead of Fixing Bug

Apple technical support have been caught intentionally slowing down older iPhones because of a bug either with the actual phone handset or batteries. Technology corporation Primate Labs Incorporated helped to blow the wistle so to speak on Apple. With the help of a reddit post pertaining to this Apple Technical Support public relations debacle, Apple has now admitted that they have been intentionally and knowningly throttling Central Processing Unit usage on certain iPhone devices running iOS 10.2.1.

Instead of permanently fixing this bug either with faulty batteries and or handsets, Apple choose to remain secretive. Also, Apple technical support denied earlier claims that they were intentionally slowing down Apple iPhones. Now we know that Apple Incorporated lied about this fact.

Apple claims that some older iPhone 6 devices will unexpectedly power down because of faulty batteries. Apple did issue replacement batteries to those customers that qualified. However, now that Apple Technical Support admits what they denied before, they claim that in the future they might throttle central processing unit time on the Apple iPhone 7.

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Here is Apple’s statement admitting what people have claimed for years that was happening:

“Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices. Lithium-ion batteries become less capable of supplying peak current demands when in cold conditions, have a low battery charge or as they age over time, which can result in the device unexpectedly shutting down to protect its electronic components. Last year we released a feature for iPhone 6, iPhone 6s and iPhone SE to smooth out the instantaneous peaks only when needed to prevent the device from unexpectedly shutting down during these conditions.

We’ve now extended that feature to iPhone 7 with iOS 11.2, and plan to add support for other products in the future.”

There is discussions on the Internet that this is just another Apple Corporation marketing scheme to get their loyal customers to purchase newer devices. I am a bit suspicious because why in the fuck has Apple technical support not fixed this issue yet if it is indeed a hardware flaw or bug? They alluded to using this same tactic of manipulating the amount of processor usage on future devices to include the iOS 7. According to GeekBench utility data, there is noticeable patterns between iOS 10.2 and iOS 10.2.1.