Brother MFC 9325CW – Scanner Software Installation

A recent company on a third party website where I earl supplemental income, answering computer and technology related questions had missing Brother MFC 9325CW scanner software. Here is their request:

All of a sudden I cannot find the Control Center file on my MFC-9325CW that will let me Mail, Save or PDF the scanned document. I cannot find graphic that lets me pick scan. I have gone through all application files, all files cannot find much of a Brother file.

Please give me directions on how to download correct files for my MFC-9325CW & place those files under applications. Computers are set up Wireless. Message is “Check Connection”.

But I cannot find any Brother file with applications.

This individual was using an iMac. You can download this Brother MFC 9325CW software. Select “Mac” under “Select Your Operating System (OS)”.

You will need to select the correct operating system you are using. You can click on the Apple icon on the top menu of your iMac computer. Choose “About this MAC” and look for the operating system number.

For example “Version 10.11.2”. Select this same version on the Brother downloads page under “Select OS Version”. Now you click on “Search”.

You will then need to click on “Scanner Driver”. Click on “Agree to the EULA and Download”. Select “Save File” and save this file to your Macintosh computer.

Double click this file to begin the installation. Follow the on screen instructions. Eventually, this software will get installed and you will have your Brother MFC 9325CW scanner software installed again.

I could NOT remotely connect to this customers’ computer so I supplied them with these instructions.