Canon Ending Please Wait a While Error on TS9020 Printer Fix

Resolving the Ending Please Wait a While Error on the Canon TS9020 Printer: a Step-by-Step Guide

Printers, as essential as they are in today's digital world, can sometimes present mysterious issues that disrupt your workflow. One such issue that has plagued many Canon TS9020 printer users is the Ending Please Wait a While error message. If you are reading this, you are likely one of those users who has been grappling with this annoying error. But do not worry, in this blog post, we will break down the steps you need to take to resolve the issue once and for all.

What is the Ending Please Wait a While Error?

The Canon TS9020 is a popular wireless printer that offers high-quality printing and scanning features. However, some users have reported encountering the frustrating error message, Ending Please Wait a While. This error usually happens when the printer encounters an issue during its startup or operation. The user is often left with no option but to disconnect the power cable in order to reset the printer temporarily.

In this particular case, the user was experiencing the error for several hours on their Microsoft Windows 10 operating system based computer. Despite checking for both printer driver updates and operating system updates, the issue persisted. The user had a wireless connection, so it was not related to the universal serial bus cable. The only way they could temporarily solve the issue was by disconnecting the power cable, but this was clearly not a permanent solution.

If this sounds familiar, do not worry, you are not alone. There is a simple solution to fix this problem and prevent it from happening again. In this blog post, we will walk you through a step-by-step guide on how to resolve this issue once and for all.

Step 1: Power Cycle Your Printer

Before diving into more technical fixes, let us try a basic reset of your printer. Power cycling the printer can sometimes solve many minor issues, including error messages. Here is what you will need to perform:

Power Off that Printer: You will want to Turn off your Canon TS9020 printer using the power button.
Disconnect the Power Cable: You will want to disconnect the printer power cable from the wall outlet.
Press and Hold the Power Button: Then, while the printer is disconnected from power, you will want to press and hold the power button on the printer for 30 to 60 seconds. This helps clear any residual power and resets the printer’s internal systems.
Wait: You can then leave the printer disconnected from power for 5 to 10 minutes.
Reconnect the Power Cable: You will need to plug the power cable back into the wall outlet and turn the printer back on.

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After completing these steps, you can check to see if that error message has been resolved. If it has not, we will need to go a step further in order to eliminate the root cause of the issue.

Step 2: Remove and Install Printer Drivers

In many cases, the Ending Please Wait a While error message occurs due to corrupt or outdated printer drivers. Simply disconnecting and connecting the printer again will not fix the problematic software issue, so it is essential to completely remove the existing printer drivers and install them again. This process involves a few critical steps that we will explain below.

How to Remove the Printer Driver from Microsoft Windows 10

Open the Print Management Tool:
- You will want to open the Start menu and search for Command Prompt.
- You can then right-click and choose Run as Administrator in order to open the Command Prompt with administrative privileges.
Type the Command:
- In the Command Prompt window, you will want to type the following command and press Enter:
```
printui /s /t2
```
- This command opens the Print Server Properties window, where you will be able to manage installed printers.
Select Your Printer:
- In the Print Server Properties window, you will want to find and select your Canon TS9020 printer from the list.
- If you have multiple printers installed, you can make sure you choose the correct one.
Remove the Printer:
- After selecting the Canon TS9020 printer, you can click Remove.
- A pop-up window will appear asking if you want to remove the printer driver. You will want to Select Remove Driver and Driver Package and then click OK.
- Confirm by clicking Yes and then Delete.

This will effectively remove the corrupt driver from your computer operating system.

Step 3: Install the Printer Drivers

Now that the old, potentially corrupt driver is removed, it is time to install the latest driver for your Canon TS9020 printer. Here is how:

Browse to Canon’s Support Page:
- Open your web browser and browse to Canon’s official support page. You can search for Canon TS9020 Printer Driver or navigate directly to Canon’s website.
Select Your Printer Model:
- On the Canon support page, enter TS9020 in the search box or navigate to the Pixma TS9020 model page.
- Canon’s website should automatically detect your operating system, but ensure that it recognizes your system as Microsoft Windows 10.
Download the Driver:
- You will want to click on the Drivers-Downloads section.
- You can then look for the Full Driver-Software Package. It is highly recommended to download the full package instead of just the printer driver. This package includes not only the printer driver but also additional software like diagnostic tools, a printer utility, and firmware updates.
Install the Driver:
- Once the download is complete, you will want to open that file and follow the on-screen instructions in order to install the printer driver.
- After installation, you will need restart your computer in order to complete the setup process.

Step 4: Additional Tips for Resolving Printer Driver Issues

While the above steps should resolve the issue, there are a few additional tips and troubleshooting steps that may help if you encounter any further problems:

Access Denied Error:
- If you receive an Access Denied error while trying to delete the driver, you can try restarting your computer and repeating the steps. Sometimes, the system needs a reboot in order to properly release access to the files.
- If you continue to encounter this issue, you can boot your computer into Safe Mode and try removing the printer driver again.
Installing the Driver Using the Compact Disc:
- Some users may attempt to use the original driver compact disc that came with the printer. However, this can sometimes reintroduce the same problem. We recommend using the latest drivers from Canon’s website for the best results.
Driver Corruption Issues:
- If you still experience issues with corrupt drivers, it is important to follow the instructions carefully and remove the driver using the Print UI tool. This tool is essential for ensuring that the driver is completely removed from the system.

Conclusion

The Ending Please Wait a While error on your Canon TS9020 printer is most often caused by corrupt or outdated printer drivers. By following the steps outlined in this post, including power cycling the printer, removing and installing the printer driver, and downloading the latest software from Canon’s website, you should be able to resolve the issue.

Remember, the key to fixing this problem is ensuring that the printer driver is completely removed before installing it again. If you have tried all these steps and the issue persists, do not hesitate to contact Canon customer support for further assistance.

By taking the time to properly troubleshoot and fix this error, you can restore your Canon TS9020 printer to its optimal functioning state. Happy printing!