Are you receiving a Windows program error message “Has encountered a problem and needs to close”, whenever you try to open up a specific file in a specific Windows folder? I think what you are experiencing is being caused by a corrupt image file in your specific Windows folder. This crash is occurring as Windows attempts to display a thumbnail preview of this file.
To prove this, please open “Windows Explorer” and browse to “My Pictures” folder after setting “View” mode to “List” view. You can do this by selecting “My Documents” folder and clicking on “Tools” then “Folder Options” and then clicking on “View” tab. Once in this menu click a button that says “Apply to All Folders” and this will cause all sub folders under “My Documents” to display in “List Mode”.
Now open “My Pictures” folder and you will see all of your image files listed by name with no thumbnail preview and hopefully it will not crash. Create a new folder and move all of those images into it. Once you complete that, change a “View” on a “My Pictures” folder back to “Thumbnails” and move those image files back into that folder one at a time. When you eventually move those corrupted image files back into that folder it should not crash again.
Now you know which of your images was causing this problem. Unfortunately, I know of no way to fix those corrupted file(s) so you may just end up having to delete that folder and recover those images from your backups if any. This previous trouble shooting procedure was tailored for corrupt Windows images but can certainly be used for other types of file formats on a Microsoft Windows computer.