Lenovo Flex 4 – Built in Camera Not Working Troubleshooting Tips

I received another customer question, on a third party website where I earn supplemental income answering computer and technology questions. Their question is below:

My camera is saying it cannot be found. It is built into the computer and I can’t figure out how to get it fixed. I have downloaded a driver support but it did not seem to fix the problem either.

This customer has a Lenovo Flex 4 with Windows 10. They downloaded a driver support to update their camera driver, but that did not fix the problem. They also tried to get into their antivirus software and check some configuration settings but that was not successful either.

Let me cut to the chase and potentially save you some time. What most likely fixed this issue was this simple step. The Lenovo Flex 4 has a camera key that is located near the F8 function key.

This is a camera toggle switch. What this means is, if the camera is enabled, then pressing this key will disable the camera. Pressing this key again would enable the camera.

This customer pressed the camera key once, and low and behold she was able to use her camera. Windows 10 has a camera application that you can use to quickly test a webcam. If that does not solve your problem, then as an added bonus I will give you some potential tips that still may fix your problem with your Lenovo Flex 4 camera not working.

Check to make sure any antivirus or third party firewalls are NOT blocking your camera. Browse to “Device Manager” and see if it is listed under “Imaging Devices”. If that camera device has a yellow exclamation point next to it, chances are you just need to install or reinstall a Lenovo Flex 4 camera driver.

Make sure the device is NOT disabled in “Device Manager”. Check to see if the webcam was turned off under the camera “Privacy” settings in Windows 10 or in “Lenovo Settings”.