Unmountable Boot Volume Windows 10 – Troubleshooting

Another proverbial Microsoft operating system problem. This time it dealt with Microsoft Windows 10 operating system. Here is the original question quoted verbatim.

How do I fix stop code unmountable boot volume?

This individual owned a Hewlett Packard Touchsmart personal computer. This individual had Microsoft Windows 10 operating system installed. This computer was receiving the proverbial Microsoft blue screen with the following error message.

“Your PC ran into a problem and needs to restart. You can restart.” However, this resulted in a boot loop. Do you have a second computer with Windows 10 installed on it?

If you do you could create recovery media. You would need a DVD or USB flash drive. Another option is to possibly restore the computer back to factory.

Do you have any important data on it? The first thing you want to get concerned with is if you have important data on your computer or not. If you do, then you want to recover that data.

You can take out the hard drive and install it on a second computer to recover data. That is if you are technology inclined enough. You can always take it to a data recovery specialist or computer repair technician.

If you have a second computer with Microsoft Windows 10 installed, you can create a recovery drive. You will need either a writeable DVD or USB flash drive. You need to obtain at least a 16 gigabyte flash drive.

In Windows 10 search box, type in “Create recovery drive”. Select create recovery drive. You may or may NOT be asked for your administrator password.

You want to select “Back up system files to the recovery drive”. This will allow you to reinstall Windows 10 if necessary. Insert a DVD or connect a Universal Serial Bus flash drive. Click “Next” and then select “Create”.

This can take quite awhile since you are copying system files. This recovery drive that you just created, does NOT include your personal files, programs, etc. You will need to backup and restore your data.

Also, you will need to reinstall all of your programs again. Once your recovery drive is created, you will be able to boot off of it on the computer with the problem. You can perform a system restore.

Choose a recovery date back before you had this problem. Another option available is a Reset This PC. There are two options with reset this PC.

One option will remove ALL your personal files and programs. The second option, will NOT remove your personal files, but will remove ALL programs. A reset this PC, resets Windows 10 back to the installed version of Windows 10.

Also, you may be able to use advanced options such as safe mode, safe mode with command prompt, safe mode with networking, last known good configuration, revert back to previous version of windows, remove windows update, etc. If you have access to a command prompt you can run both system file check and check disk scans with the following commands.

sfc /scannow

chkdsk c: /f /r

If you select safe mode with networking, you could install antivirus, malware, spyware, etc. software. Perform malware, spyware, virus scans. Windows 10 also has a free built in tool that will scan for malware, spyware, and viruses called Windows Defender.

If you are not able to fix your problem, you can reinstall Microsoft Windows 10 with your recovery drive that you just created. You do NOT need to worry about a Microsoft Windows 10 product key. As long as Microsoft Windows 10 was previously activated, then it will automatically get activated again, as long as you have an Internet connection.

These instructions were written for a Hewlett Packard TouchSmart computer with Microsoft Windows 10 operating system. However, they can certainly be used as a basis point for other computer hardware manufacturers and Microsoft Windows operating systems.