You can not sign in to Windows Live mail with a password given to you. You need another password so that you can open your old e-mail. You may have lost all your e-mail addresses with Windows Live mail.
You can try to sign in to your mail windows live account via a web based interface. If you still have your wrong password then click on a “Can’t Access Your Account?” link. Hopefully, you will be able to reset your password and then be able to access your windows live email account from your desktop client.
You will have three options to choose from:
* I forgot my password
* I know my password, but can’t sign in
* I think someone else is using my Microsoft account
You will need to select one of these options and then click “Next”. A first option is “I forgot my password”. To get back into your account they can help you reset your password and security info.
First, you will need to enter your Microsoft account and some captcha characters shown. Then you will click “Next” to proceed. A second option you can select is “I know my password, but can’t sign in”.
Make sure to enter in your exact email address ie. johndoe@hotmail.com and then click “Next”. You will need to enter your Microsoft account and some captcha characters shown and click “Next”. A third option you can select is “I think someone else is using my Microsoft account”.
You can optionally select from a drop down list a reason you think someone is using your account. Either click “Next” or select an optional reason and then click “Next”.
Options available are:
* Someone else is sending email from my account
* I see unusual sign-ins on my recent activity page
* Someone told me that my account has been hacked
* Purchases are showing up on my account that I did not authorize
* Other (please explain)
Once again you will need to enter your Microsoft account and some captcha characters shown. Hopefully, you will now be able to access your windows live mail account.