Mcafee Subscription – How to Verify Your Subscription Renewal

You have already paid for your McAfee antivirus software program subscription for one year. However, you renewed that subscription recently. It still displays on your McAfee home screen, in that antivirus software program, that your subscription ends today. Did you have happen to have automatic renewal enabled?

If you did have automatic subscription renewal enabled, then Mcafee would have charged your credit card automatically and renewed your subscription for another year. If you manually paid your renewal payment then that might be why it still has an expiration date. Also, I have read on some other Mcafee support forums that a day after your old subscription period, then Mcafee’s system automatically renews your subscription for another year.

You can search on McAfee's support forum for information pertinant to your problem with your antivirus software program subscription renewal. Also, you can contact and receive support directy from McAfee's customer support section of their website. You can contact them directly from that section and also search for help using their embedded search feature.

“After talking with Customer Support, we were told that after completing this installation, our subscription would automatically renew after the expiration date. So I guess we will find out on September thirty if this really has been renewed. Our expiration date on the Security Center still indicates expiring on September twenty nine.

It would have been really helpful if there would have been some type of notification provided that indicates our subscription has been renewed for a year. Instead we have wasted many many hours of our time, other customer support people, and the help of others on this forum. The McAfee customer support person I just talked with said they have been through this before”

Well I think as long as Mcafee support received your renewal payment, that tomorrow it will automatically renew your subscription with them and state on your Mcafee antivirus software program home screen that it renewed. As long as your antivirus software program still works tomorrow then it renewed. If your Mcafee antivirus protection stops working tomorrow because of that automatic renewal payment did not process for some reaon, you can contact them with their Mcafee chat and email support.

Also, you can contact them over the telephone at the telephone number below.

To speak with a McAfee customer service representative, you can call 866-622-3911. You may be asked for your email address that you used to register your McAfee antivirus software program and order number. Telephone charges may apply, depending on where you call from.

The average contact length is around ten minutes. The average estimated wait time is around five to ten minutes. The hours of McAfee customer service operation is available daily, between 6 AM and until 6 PM pacific time.

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2 Replies to “Mcafee Subscription – How to Verify Your Subscription Renewal”

  1. I need to change my e-mail address to and I want to automatically renew my subscription but I am not sure my credit card number is the same as it was last September when I purchased my computer and your antivirus software. I can not seem to follow the instructions that I have received from your website. I have an e-mail account on here but I’m not using it now. Thanks Joan Holmes

  2. Hello,

    You can contact Mcafee customer support at 866-622-3911 or through their Mcafee chat and email support page. If you have automatic renewal turned on, then as long as you did nott change your credit card numbers, it will automatically renew the day following your expiration date. If you manually renew your subscription each year by telephone, then their software will continue to have an expiration date until it is past that expiration date.


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